<head></head><html ><head><meta http-equiv=Content-Type content='text/html; charset=us-ascii'></head><BODY lang=EN-US ><table border="1" bordercolor="#ccca22" cellspacing="0" cellpadding="0" style="font-family: 'times new roman';"><tbody><tr><td bgcolor="#ccca22" height="80"><font face="Calibri" size="6" color="#ffffff"><center>Service & Maintenance Management System</center></font></td></tr><tr><td width="700" bgcolor="#5a8edd"><table cellspacing="7" cellpadding="7"><tbody><tr><td><p align="justify"><font face="calibri" size="4" color="#ffffff"><br></font><font face="Calibri" color="#ffffff">We could give you an excellent "Service & Maintenance Management" system from Mumbai at very economic pricing. This will give you complete control on your Service dept and make your operations paperless. Stop struggling with Excel Sheets and Folders.</font><span style="color: #000000; font-family: calibri; font-weight: bold;"> </span><font face="Calibri" color="#ffffff">All info will be at your fingertips. No need to maintain expensive IT dept for Software development. We will handle all your Software needs.</font></p><p align="justify"><font face="Calibri" color="#ffffff">We do not have geographical boundaries. Wherever in the world you may be, from our office in Mumbai we will show you our system on your own PC. We have many customers in Asia, Middle East and Africa whom we have never seen or met. Below are only some of the features. There is much more</font><font face="calibri" size="4" color="#ffffff">.</font></p><br></td></tr></tbody></table></td></tr><tr><td height="9" bgcolor="#ccca22"></td></tr><tr><td width="700" bgcolor="#5a8edd"><br><ul><li><font face="calibri" size="3" color="#ffffff">Customer Database</font></li><li><font face="calibri" size="3" color="#ffffff">Products Database,</font></li><li><font face="calibri" size="3" color="#ffffff">All Installations with Configurations</font></li><li><font face="calibri" size="3" color="#ffffff">Warranty & AMC tracking and renewals,</font></li><li><font face="calibri" size="3" color="#ffffff">Auto generate Preventive Maintenance Visits scheduling</font></li><li><font face="calibri" size="3" color="#ffffff">Call Centre (Customer's Product with Serial no. is identified within a few seconds)</font></li><li><font face="calibri" size="3" color="#ffffff">Complaint No. / Ticket generation</font></li><li><font face="calibri" size="3" color="#ffffff">Auto Emails to Management and Customers when Call is Logged</font></li><li><font face="calibri" size="3" color="#ffffff">Allocate Engineers</font></li><li><font face="calibri" size="3" color="#ffffff">Auto Emails to Engineers when Call is Allocated</font></li><li><font face="calibri" size="3" color="#ffffff">Service History & Auto Emails to Customer and Service Manager when call is closed</font></li><li><font face="calibri" size="3" color="#ffffff">Customers Dues Alert on screen before call is logged</font></li><li><font face="calibri" size="3" color="#ffffff">Alert if Call being logged is from expired Maintenance Contract or Expired Warranty</font></li><li><font face="calibri" size="3" color="#ffffff">Keep track of Spare Parts with Engineers</font></li><li><font face="calibri" size="3" color="#ffffff">Store Scanned Service reports in system</font></li><li><font face="calibri" size="3" color="#ffffff">Retrieve Scanned Service Reports</font></li><li><font face="calibri" size="3" color="#ffffff">Repeat Calls tracking</font></li><li><font face="calibri" size="3" color="#ffffff">Extend Warranties / Maintenance Contracts</font></li><li><font face="calibri" size="3" color="#ffffff">Track Expenses for every Call</font></li><li><font face="calibri" size="3" color="#ffffff">Alert of Overdue Preventive Maintenance Visits</font></li><li><font face="calibri" size="3" color="#ffffff">Alert of Escalated Calls</font></li><li><font face="calibri" size="3" color="#ffffff">Alert of Un-Billed Calls</font></li><li><font face="calibri" size="3" color="#ffffff">Spare Parts Tracking</font></li><li><font face="calibri" size="3" color="#ffffff">Withdraw Main Item or Spare parts from Customer</font></li><li><font face="calibri" size="3" color="#ffffff">Send Main Item or Spare Parts to your Repair Centre or 3rd party vendors or even to Suppliers</font></li><li><font face="calibri" size="3" color="#ffffff">Track returns of these items from Repair Centre or 3rd party vendors or Suppliers</font></li><li><font face="calibri" size="3" color="#ffffff">Return the Main Item or Spare Parts to your Customers</font></li><li><font face="calibri" size="3" color="#ffffff">Reporting of Unprofitable Maintenance Contracts</font></li><li><font face="calibri" size="3" color="#ffffff">Reporting of Engineers Performance Statistics</font></li><li><font face="calibri" size="3" color="#ffffff">Reporting of Engineers Travel Time Analysis</font></li><li><font face="calibri" size="3" color="#ffffff">There are plenty of other features, controls & reports.</font></li></ul></td></tr><tr><td height="9" bgcolor="#ccca22"></td></tr><tr><td width="700" bgcolor="#5a8edd"><table cellspacing="7" cellpadding="7"><tbody><tr><td><br><font face="Calibri" color="#ffffff">Some customers whom we have never met or seen, but are using on our Systems are Precimed Medical Supplies LLC (Dubai), Apple Centre (Bahrain), Albertsons International Pvt Ltd (India), PCTL Automation (Kenya), Gestalt Gild Limited (Kenya), Outsource Technologies Ltd (Kenya), NCAT (Nepal) </font><font face="Calibri"><br><br></font><font face="Calibri" color="#ffffff">And the best news is, It does’nt cost you a fortune. As per your budget, the system can be tailored for large, medium and very small companies too. </font><font face="Calibri"><br></font><br></td></tr></tbody></table></td></tr><tr><td height="9" bgcolor="#ccca22"></td></tr><tr><td width="700" bgcolor="#5a8edd"><table cellspacing="7" cellpadding="7"><tbody><tr><td><font face="calibri" color="#ffffff">Do contact us at either of the below email ids for a FREE LIVE SESSION during which you can enter your own data and have a look-and-feel of the system.</font><p><font face="calibri" color="#FFFFFF">However , in case you wish to see a brief recorded demo, please switch on your speakers as there is a narration and then please click on the link below</font></p><div style="font-family: verdana, sans-serif; font-size: 10pt;"><b><span style="background-color: white; font-size: 10pt;"><a title="blocked::http://www.youtube.com/watch?v=Nu94s322PZA&feature=player_embedded" href="http://www.xyz129.com/ClickCount.aspx?x=source%3dweb%2c769%2c%23%237345%23%23%2c%24%24275896165|$|0YPQ6WNKML65NH120291016160927599%24%24http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DNu94s322PZA%26feature%3Dplayer_embedded">http://www.youtube.com/watch?v=Nu94s322PZA&feature=player_embedded</a></span></b></div><p><font face="Calibri" color="#ffffff">support@crystalsoftindia.com | office@crystalsoftindia.com </font><font face="Calibri"><br><br></font><font face="Calibri" color="#ffffff">Thanking You,<br>Yours truly, <br>Sheeba (Marketing Head) <br>Crystal Software Solutions. <br>51, Dewan Centre, Level II, <br>S.V. Road, Jogeshwari (West). <br>Mumbai 400 1002. INDIA<br>Tel: (91-22)26774471 Mobiles (91) 9821236556 (91) 9833526568<br>Email : support@crystalsoftindia.com office@crystalsoftindia.com<br>Web : <a href="http://www.xyz129.com/ClickCount.aspx?x=source%3dweb%2c769%2c%23%237345%23%23%2c%24%24275896165|$|0YPQ6WNKML65NH120291016160927599%24%24http%3A%2F%2Fwww.crystalsoftindia.com%2F">www.crystalsoftindia.com</a></font></p><p class="MsoNormal"><font color="#FFFFFF" face="Calibri">In case this inconvenienced you, please respond with “EXCUSE” and we shall not contact you again.</font></p><p><font face="calibri" size="4" color="#ffffff"><br></font><br></p></td></tr></tbody></table></td></tr><tr><td height="9" bgcolor="#ccca22"></td></tr><tr><td width="700" bgcolor="#ccca22"><table cellspacing="7" cellpadding="7"><tbody><tr><td><font face="verdana" size="4" color="#ffffff">We are also looking for serious minded Marketing Partners in your region.</font></td></tr></tbody></table></td></tr></tbody></table><font class='blacktext'><table cellpadding="0" cellspacing="0" style="width: 100%">
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