[nut-Support Requests][312702] No battery installed!

[nut-supportrequests at alioth.debian.org]

Support Requests item #312702, was opened at 2010-09-08 15:22 by scott ttocsr
You can respond by visiting: 
https://alioth.debian.org/tracker/?func=detail&atid=411543&aid=312702&group_id=30602

Status: Open
Priority: 3
Submitted By: scott ttocsr (ttocs-guest)
Assigned to: Nobody (None)
Summary: No battery installed! 
Group: None
Category: None


Initial Comment:
I'm new to NUT and I'm pretty sure I have everything working.  I just can't seem to figure out why I've always got a "No battery installed!" alarm.
When I lose power the battery functions for the expected length of time and maintains power until the shutdown occurs.
I'm also getting a reported battery.charge of 0 or 100.  nothing between those values.

I'm running  FreeBSD 8.1-STABLE-201008

upsc upsname at localhost
battery.charge: 0
battery.runtime: 5760
battery.type: PbAc
battery.voltage: 13.5
battery.voltage.nominal: 12.0
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: /dev/ugen1.2
driver.version: 2.4.1
driver.version.data: TrippLite HID 0.4
driver.version.internal: 0.34
input.frequency: 59.8
input.voltage: 119.6
input.voltage.nominal: 120
output.frequency.nominal: 60
output.voltage: 1196.0
output.voltage.nominal: 120
ups.alarm: No battery installed!
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.mfr: Tripp Lite
ups.model: TRIPP LITE UPS
ups.power.nominal: 1000
ups.productid: 2007
ups.serial: FW-2263 E
ups.status: ALARM OL CHRG
ups.timer.reboot: 65535
ups.timer.shutdown: 65535
ups.vendorid: 09ae
ups.watchdog.status: 0


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You can respond by visiting: 
https://alioth.debian.org/tracker/?func=detail&atid=411543&aid=312702&group_id=30602