<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">On Apr 13, 2015, at 11:51 AM, Eric Cobb <<a href="mailto:Eric_Cobb@tripplite.com">Eric_Cobb@tripplite.com</a>> wrote:<br><div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 11pt;">Here are the output log files as requested.</span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"></div><div><div><div><div><blockquote style="border-style: none none none solid; border-left-color: rgb(204, 204, 204); border-left-width: 1pt; padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in;"><div><blockquote style="margin-top: 5pt; margin-bottom: 5pt;"><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"></div></div></blockquote></div></blockquote></div></div></div></div></div></div></blockquote>[...]<br><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div><div><div><div><blockquote style="border-style: none none none solid; border-left-color: rgb(204, 204, 204); border-left-width: 1pt; padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in; position: static; z-index: auto;"><div><blockquote style="margin-top: 5pt; margin-bottom: 5pt;"><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">If I leave the driver alone it does not eventually start. It continues to report that it is unable to connect. I have to perform a upsdrvctl stop ; upsdrvctl start (I actually just perform a init stop and start so that upsd and upsmon both restart) for the driver to actually connect to the ups.</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">I have attached an strace of the upsdrvctl start command when it is ran at boot time via the init script. I'll let the experts make their assessment of what is going wrong.</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div></div></blockquote></div></blockquote></div></div></div></div></div></div></blockquote>Hmm, the two logs you attached don't seem to contain the error you mentioned. Was the debug output from boot time?</div><div><br></div><div>This part of dmesg looks normal:</div><div><br></div><div><div>usb 1-1.1: new low speed USB device number 3 using ehci_hcd</div><div>usb 1-1.1: New USB device found, idVendor=09ae, idProduct=0001</div><div>usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0</div><div>usb 1-1.1: Product: TRIPP LITE SMART500RT1U </div><div>usb 1-1.1: Manufacturer: Tripp Lite </div><div>usb 1-1.1: configuration #1 chosen from 1 choice</div><div>generic-usb 0003:09AE:0001.0001: hiddev96,hidraw0: USB HID v1.10 Device [Tripp Lite TRIPP LITE SMART500RT1U ] on usb-0000:00:16.0-1.1/input0</div></div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;"><div>-- </div><div>Charles Lepple</div><div>clepple@gmail</div><div><br></div></span><br class="Apple-interchange-newline">
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