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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m trying to install NUT on Ubuntu. All is good until I try to start the driver, then I get this error:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">$ sudo upsdrvctl start<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Network UPS Tools - UPS driver controller 2.4.3<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Network UPS Tools - Generic HID driver 0.34 (2.4.3)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">USB communication driver 0.31<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">This APC device (051d:0003) is not (or perhaps not yet) supported<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">by usbhid-ups. Please make sure you have an up-to-date version of NUT. If<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">this does not fix the problem, try running the driver with the<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">'-x productid=0003' option. Please report your results to the NUT user's<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">mailing list <nut-upsuser@lists.alioth.debian.org>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">No matching HID UPS found<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Driver failed to start (exit status=1)</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m using an APC SmartUPS 1500 VA 120V RM2U, it is connected via USB. I would appreciate any suggestions from the list. Looks like apt-get install gave me version 2.4.3, apt also claims this is the latest version.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Steve Boyle<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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