<HEAD><TITLE>Gérer les employés difficiles</TITLE>
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<P class=Style1 align=center><SPAN class=Style4><SPAN class=Style7>GÉRER LES EMPLOYÉS DIFFICILES</SPAN><BR>
</SPAN></P>
<P class=Style1 align=center><SPAN class=Style7>MONTRÉAL – 4 NOVEMBRE 2010<BR>
QUÉBEC – 11 NOVEMBRE 2010</SPAN></P>
<P class=Style1 align=left> </P>
<P class=Style1 align=left><STRONG>Cette formation vous permettra d’acquérir les compétences suivantes :</STRONG></P>
<DIV align=justify>
<P><SPAN class=Style1>Nous travaillons à une époque où tout se déroule rapidement et les gestionnaires sont appelés à se surpasser. Dans ce contexte, les personnes à problèmes nous grugent énormément d'énergie, ils nous forcent à produire des efforts supplémentaires que nous ne pouvons guère nous permettre. </SPAN></P>
<P><SPAN class=Style1>Qui d'entre nous n'a pas eu affaire à un employé difficile ?</SPAN> <SPAN class=Style1><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; mso-fareast-font-family: 'Times New Roman'; mso-themecolor: text1"><SPAN style="TEXT-ALIGN: justify"><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; mso-fareast-font-family: 'Times New Roman'">Malheureusement, ces personnes ne changeront pas de personnalité du jour au lendemain. Ce sera à vous d'intervenir pour gérer la situation</SPAN></SPAN>. <?xml:namespace prefix = o /><o:p></o:p></SPAN></SPAN><SPAN class=Style1><o:p></o:p></SPAN></P>
<P> </P></DIV>
<P class=Style1 align=justify><STRONG>Thèmes abordés durant la formation :</STRONG></P>
<DIV align=justify>
<UL class=Style1>
<LI class=Style1>Définition de l'employé difficile.
<LI>Un employé difficile ou un employé en difficulté ....
<LI>Les caractéristiques d'un employé difficile.
<LI>Les types de manifestation d'un employé difficile.
<LI>La cartographie de votre équipe.
<LI>La trigonométrie d'un employé difficile .
<LI>Le Feed-back et l'estime de soi.
<LI>Pourquoi intervenir rapidement.
<LI>Le processus d'intervention.
<LI>La première rencontre.
<LI>Les rencontres de suivi.
<LI>Manifester de la reconnaissance.
<LI>Recadrer un problème fermement..
<LI>Les rencontres de mesure.
<LI>Préparer la rencontre de mesure.
<LI>Le plan de redressement.
<LI>Les droits et l'obligation de l'employé.
<LI>Les composantes d'un dossier d'employé.
<LI>Les caractères difficiles </LI></UL>
<P> </P></DIV>
<P class=Style1 align=justify><STRONG>Caractéristiques de la formation :</STRONG></P>
<DIV align=justify>
<UL class=Style1>
<LI>Durée de la formation: 1 journée
<LI>Clientèle cible: tous ceux qui gèrent du personnel
<LI>Nombre de participants: minimum 5 et maximum 12
<LI>Bénéfices : durant cette journée, le participant pourra mettre en pratique, à l'aide de jeu de rôle, les différentes techniques et outils
<LI>Matériel requis : le matériel pédagogique sera fourni par Michel Couture, Formation & Consultation Inc.
<LI>Modalité de paiement : par chèque 10 jours ouvrables avant la formation </LI></UL>
<P> </P></DIV>
<P class=Style1 align=justify>Pour connaître nos autres formations : <A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21329&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new><STRONG>Cliquer ici</STRONG></A>
</P>
<P class=Style1 align=justify><STRONG><EM>De plus, nous vous proposons notre programme pour superviseur efficace.</EM></STRONG> Si vous le désirez, vous pouvez <STRONG><U>aussi vous inscrire à une seule formation</U></STRONG>.</P>
<P class=Style1 align=justify><BR>
Ce programme à pour objectif de permettre aux superviseurs de rehausser leur efficacité en fonction des nouveaux défis du 21e siècle en gestion des ressources humaines. </P>
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Ce programme de formation de 8 jours pour superviseur en fonction, est unique. Il propose une approche qui sort des sentiers battus de la supervision traditionnelle pour tenter d’intégrer une dynamique interactive et andragogique. Le déroulement de chaque jour de formation est construit avec les participants et leurs préoccupations. En plus, de proposer des approches concrètes, nous effectuons un suivi de coaching et donnons des outils pratiques qui facilitent l’intégration des apprentissages par les participants.</P>
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Veuillez prendre note que le programme de superviseur est « ouvert » ce qui signifie, que vous pouvez vous joindre au programme quand vous voulez. Par exemple, si vous vous joignez au groupe à la formation # 3 vous pourrez suivre les formations # 1 et # 2 après. </P>
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Voici les thèmes des huit journées de formations que nous proposons dans le cadre du programme de superviseur efficace et les dates :</P>
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<LI><STRONG>Gérer un employé difficile : <EM>Il faut intervenir c’est important …</EM></STRONG>– <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21330&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL 4 novembre 2010
<LI>QUÉBEC 11 novembre 2010 </LI></UL>
<LI><STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21331&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new></A>
<EM>Encadrer et motiver une équipe : C’est la marque des gestionnaires performants !</EM></STRONG> – <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21332&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL 18 novembre 2010
<LI>QUÉBEC 25 novembre 2010 </LI></UL>
<LI><STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21333&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new></A>
<EM>Éthique au travil et code de vie : Est-ce important pour vous ? </EM></STRONG>– <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21334&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL 2 décembre 2010
<LI>QUÉBEC 9 décembre 2010 </LI></UL>
<LI><STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21335&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new></A>
<EM>Déléguer le travail efficacement : Une des clés de la réussite …</EM></STRONG> – <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21336&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL 14 décembre 2010
<LI>QUÉBEC 8 décembre 2010 </LI></UL>
<LI><STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21337&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new></A>
<EM>Gestion du changement : C’est essentiel pour réussir un changement</EM></STRONG>… – <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21338&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL HIVER 2011 <SPAN class=Style11>(2 jours)</SPAN>
<LI>QUÉBEC HIVER 2011 <SPAN class=Style11>(2 jours)</SPAN> </LI></UL>
<LI><STRONG><EM>Coacher plutôt que diriger : C’est la marque des gestionnaires performants !</EM></STRONG> – <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21339&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL HIVER 2011
<LI>QUÉBEC HIVER 2011 </LI></UL>
<LI><STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21337&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new></A>
</STRONG><STRONG><EM>Gestion du temps et des priorités : Pour utiliser son temps plus efficacement …</EM></STRONG> – <STRONG><A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21340&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new>Plan de cours</A>
</STRONG>
<UL>
<LI>MONTRÉAL HIVER 2011
<LI>QUÉBEC HIVER 2011 </LI></UL></LI></UL>
<P> </P></DIV>
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<P class=Style1 align=justify><STRONG>Informations / inscription :</STRONG></P>
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<LI><STRONG>Formation admissible à une subvention – Emploi-Québec</STRONG>
<LI>Pour vous inscrire cliquer : <A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21341&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new><STRONG>INSCRIPTION</STRONG></A>
<LI>Visiter notre site internet cliquer : <A href="http://www.restat-2.com/out/clc.php?u=53106&b=K&c=6820&l=21342&m=pkg-boinc-devel@lists.alioth.debian.org" target=_new><STRONG>NOTRE SITE</STRONG></A>
<LI>Jean Plante :
<UL>
<LI><A href="mailto:jplante@mcformcoach.com">jplante@mcformcoach.com</A>
<LI>(514) 213-6063 </LI></UL>
<LI>Michel Couture:
<UL>
<LI><A href="mailto:mcouture@mcformcoach.com">mcouture@mcformcoach.com</A>
<LI>(514) 264-5048 </LI></UL></LI></UL></DIV>
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