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<td width="305" align="right"><span style="font-size: 18px; font-family:
Georgia, serif;">September 16th - 17th, 2013</span><br /><br /><span
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color: #151515;" valign="top" width="195"><strong style="color: #333333;
font-size: 16px; padding: 0; margin: 10px 0 10px 0;">This Issue</strong><br
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<li><a style="color: #f5780e; text-decoration: none;"
href="#1">Introduction</a></li>
<li><a style="color: #f5780e; text-decoration: none;" href="#2">Course
Outline</a></li>
<li><a style="color: #f5780e; text-decoration: none;" href="#3">Who Should
Participate?</a></li>
<li><a style="color: #f5780e; text-decoration: none;" href="#4">CBS Master
Trainer</a></li>
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<img border="0" alt="Small hr"
src="http://www.cbsgroup.com.sg/images/hr-small2.jpg" width="180"
height="28" /> <strong style="color: #333333; font-size: 16px; padding: 0;
margin: 10px 0 10px 0;">Course Information</strong><br /><br /><span
style="font-size: 11px;">Date: 16 & 17 September 2013<br />(Mon &
Tue)<br />Time: 9am to 5pm<br />Venue: Concorde Hotel Function Room (f.k.a
Le Meridien Hotel) Orchard Road<br />Fee: S$850 (Nett)<br /><br /><em
style="font-size: 10px;">Inclusive of teabreaks and lunch</em><br /><br
/>Registration is on a 1st come 1st <br />serve basis. Register early to
avoid<br />disappointment.<br /><a style="color: #f5780e; text-decoration:
none;" href="http://singapore-workshops.com/link.php?M=1054920&N=8&L=8&F=H"
target="_blank">Click here for registration form</a><br /><br />For more
information; please contact Jaslyn @ 9228 7171 / 6278 9785 or <a
style="color: #f5780e; text-decoration: none;"
href="mailto:jaslyn@cbsgroup.com.sg">jaslyn@cbsgroup.com.sg</a></span><br
/><img alt="Small hr" src="http://www.cbsgroup.com.sg/images/hr-small2.jpg"
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color: #151515; padding-bottom: 5px;" valign="top" width="325"><span
style="font-family: Arial,Helvetica,sans-serif; font-size: 18px; color:
#666666;">2 Day Workshop "Being a Competent Manager"</span><br /><br
/><em>- Intellectual, Emotional & Social Competence</em> <br /><br /><a
id="1" name="1"></a><strong style="font-size: 16px; color: #f5780e;
text-decoration: underline;">Introduction</strong></td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515;">A confident and charismatic executive, manager-leader is a
great asset for the company, as she or he can provide more business
opportunities, managing and leading others to achieve greater results. He
is able to delegate and give people independence and responsibility to
accomplish their goals, as well provide the guidance and be the model in
order to help them to do it. Becoming a talented manager doesn't happen
just by having the title in a name card, but by mastering skills in knowing
self-better, thus becoming more confident and charismatic; as well as in
knowing how to communicate effectively and relate to others. Intellectual,
Emotional and Social competence is all about understanding yourself and how
other people react to you, and then using this knowledge to your advantage
and better foster relationships. This 2-day programme will equip
participants with a basic and essential knowledge about the art of
effective intellectual and emotional communication, which will create a new
awareness and understanding on how to connect better and build a more
durable and healthy relationships with other team members for a better
business result. It will also equip participants with a wealth of practical
tools. The interactive training methodology will also provide one-to-one
coaching through cases study, the best ways to retain information and
motivate to practice all they have learned straight-away.</td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515; padding-bottom: 5px;" width="550"><a id="2"
name="2"></a><strong style="font-size: 16px; color: #f5780e;
text-decoration: underline;">Course Outline</strong></td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515;" width="550"><strong>Mastering your mind means becoming the
'Managing Director' of your life.</strong><br /><br />The foundation of
this competence is self-awareness; the knowledge of yourself also helps you
understand how other people see you, a significant factor that is
potentially useful in creating better relationship-team work, and in
understanding and predicting employees' individual performance at work.<br
/><br />
<ul style="margin: 0 0 0 20px; padding: 0;">
<li>The 'software we wrote'</li>
<li>Knowing Why You Do What You Do</li>
<li>The 'software' we want to write</li>
<li>Communication & Relationships</li>
<li>Assertiveness & Self Responsibility</li>
<li>The importance of removing barriers & the communication
process</li>
<li>Finding your competence</li>
</ul>
<br /><strong>Being Socially Competent means being able to inspire other
people to the point they trust you enough to follow you and execute their
job responsibly.</strong><br /><br />On the interpersonal level, being
socially competent encompasses the ability to be aware of others' emotions,
feelings, needs and culture, and to establish and maintain cooperative,
constructive and mutually satisfying relationships. Ultimately, being
socially intelligent means to effectively manage personal, social and
environmental change by realistically and flexibly coping with the
immediate situation, solving problems and making decisions as the need
arises<br /><br />
<ul style="margin: 0 0 0 20px; padding: 0;">
<li>Knowing people represent things in different ways</li>
<li>Knowing Why Others Do What They Do</li>
<li>Creating Better Understanding Between Individual & Groups with the
Help Of J.W. System</li>
<li>The J. W. System In a Team Context: Meeting Management Skills</li>
<li>Conflicts & Disputes: "The Strategy Of The Dolphin"</li>
<li>Understanding Workplace Values In Different Cultures: the 5 dimension
of Culture</li>
<li>Cases Study: Practicing The Learning</li>
</ul>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515; padding-bottom: 5px;" width="550"><a id="3"
name="3"></a><strong style="font-size: 16px; color: #f5780e;
text-decoration: underline;">Who Should Participate</strong></td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515;" width="550">Everyone who has the responsibility to lead
other people, manage bottom-line, and contribute to the success of a team,
or a company, or an institution. The course has been specifically design
for those Senior & Junior managers who wish to exploit their potential
and aim to a better career and a more efficient life.</td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515; padding-bottom: 5px;" width="550"><a id="4"
name="4"></a><strong style="font-size: 16px; color: #f5780e;
text-decoration: underline;">CBS Master Trainer</strong></td>
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<td width="140"><img border="0"
src="http://www.cbsgroup.com.sg/images/pic-leonardotalpo.jpg" width="140"
height="131" /></td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515;" valign="top"><strong>LEONARDO TALPO</strong><br
/><em>MSocSc (Counselling)<br />NLP Master Practitioner</em></td>
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<td style="font-family: 'Lucida Grande', sans-serif; font-size: 12px;
color: #151515;" width="550"><strong>Leonardo</strong> is an energetic
Training Facilitator, Relationships Counsellor & Personal Coach whose
sense of humour together with his relaxed and confident style can be of
real inspiration to his clients and audiences.<br /><br />In the corporate
environment he is an expert in the area of 'Communication-Relationships at
Work' & 'Emotional Competence'. He brings to his clients his creativity
and experience in the business world, blended with the wisdom and
experience gained through his own life challenges and his several studies
in the area of human development.<br />By combining his knowledge in
Psychology, Counselling and NLP coaching techniques, together with his long
term business experience in the corporate world, Leonardo has the capacity
to help people, business executives and companies to create solutions to
today's challenges of retention, recruitment, work-life balance, stress,
relationship conflict and burnout. Leonardo's passion is to promote
cultures where individuals thrive to be efficient and productive, while
taking care of their health and wellbeing.<br /><br />Leonardo has twenty
years of professional experience as a senior executive in the corporate
business. A native Italian, he has lived in Singapore since 1995, and
traveled extensively for business in Asia-Pacific, the Middle East and
Europe. Through his international exposure, he has developed a deep
understanding of several cultures, becoming a real expert in
multiculturalism.<br /><br /><strong>Leonardo has trained people
from:</strong><br /><br /><strong>NUS</strong> - National University of
Singapore; <strong>The Esplanade</strong>; <strong>RC Hotels</strong> Pte
Ltd; <strong>SMU</strong> - Singapore Management University;
<strong>EMA</strong> (Energy-Market-Authority) Singapore; <strong>Nanyang
Polytechnic</strong>; Quintiles East Asia Pte Ltd;
<strong>Sanofi-Aventis</strong> Singapore Pte Ltd; <strong>Singapore Prison
Service</strong>; <strong>Seagate</strong> Technology International;
<strong>Apple</strong> Computer Singapore; <strong>Bovis Lend
Lease</strong> Asia; <strong>National Heritage Board</strong>;
<strong>Republic Polytechnic</strong>; <strong>McGraw-Hill</strong>
Education (Asia); Singapore Technologies <strong>Kinetics</strong> Ltd;
<strong>DSO</strong> National Laboratories; <strong>Keppel</strong> FELS
Ltd; <strong>Visentic</strong> Solutions Pte Ltd;
<strong>Caterpillar</strong> Asia; <strong>Cosmos</strong> Chemical (S) Co
Pte Ltd – Singapore; <strong>JTC</strong> Corporation Singapore;
<strong>Mitsui</strong> & Co. (Asia Pacific) Pte Ltd;
<strong>DHL</strong> In-House Consulting; <strong>OUB</strong> Bank;
<strong>NTUC</strong>; <strong>Philips</strong>; <strong>Reuters</strong>
Singapore; <strong>Rider Levett Bucknall</strong> – Singapore;
<strong>Siemens</strong> Medical Instruments; <strong>Philip
Morris</strong> Singapore Pte Ltd; <strong>SMRT Taxi</strong>;
<strong>SIM</strong> - Singapore Institute of Management; Singapore
Customs; <strong>DMG</strong> Singapore; <strong>DBS</strong> Bank;
<strong>Total Oil</strong> Asia Pacific Pte Ltd; <strong>Zuellig
Pharma</strong> Singapore; <strong>Lantiq Asia Pacific</strong> Pte Ltd.;
<strong>SingTel</strong> - Singapore</td>
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