[Pkg-cups-devel] Bug#440644: cupsys: Will not print, will not install printer

Henry Bremridge henybrem at fsfe.org
Mon Sep 3 11:29:08 UTC 2007 

Package: cupsys
Version: 1.3.0-3
Severity: important

Since installing the upgrading on Sunday I cannot print: this is to a
network Brother printer / scanner

Steps taken:

- Tried to delete the printer. Can't
- Tried to reinstall the printer. Won't
- Tried to print. Cups says done, nothing comes out (scanner is working
  fine though)

Error log from cups is as follows (I have been through a few iterations)


E [03/Sep/2007:11:19:06 +0100] CUPS-Set-Default: Unauthorized
E [03/Sep/2007:11:19:17 +0100] CUPS-Set-Default: Unauthorized
E [03/Sep/2007:11:19:28 +0100] PID 13962 (/usr/lib/cups/cgi-bin/printers.cgi) crashed on signal 9!
E [03/Sep/2007:11:30:12 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:11:30:15 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:11:32:08 +0100] Pause-Printer: Unauthorized
E [03/Sep/2007:11:32:25 +0100] Resume-Printer: Unauthorized
E [03/Sep/2007:11:39:18 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:11:39:20 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:11:39:57 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:11:40:00 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:11:40:14 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:11:40:42 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/le: "%s"
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/ct.tmpl" - No such file or directory
E [03/Sep/2007:11:46:52 +0100] Bad URI "ecipient-uri" in request!
E [03/Sep/2007:11:46:52 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/dmin/?OP=set-printer-options&PRINTER_NAME=%s" - No such file or directory
E [03/Sep/2007:11:51:42 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:11:51:43 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:11:52:06 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:11:52:08 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:11:52:23 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:12:05:33 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:12:05:35 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:12:05:55 +0100] CUPS-Delete-Printer: Unauthorized
E [03/Sep/2007:12:09:36 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:12:09:38 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:12:09:59 +0100] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [03/Sep/2007:12:10:01 +0100] [cups-driverd] Unable to write "/var/cache/cups/ppds.dat" - Permission denied
E [03/Sep/2007:12:10:39 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:12:11:01 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/le: "%s"
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/tions...
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/ct.tmpl" - No such file or directory
E [03/Sep/2007:12:11:08 +0100] Bad URI "ecipient-uri" in request!
E [03/Sep/2007:12:11:08 +0100] [CGI] Unable to open template file "/usr/share/cups/templates/dmin/?OP=set-printer-options&PRINTER_NAME=%s" - No such file or directory

-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.21-2-486
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cupsys depends on:
ii  adduser                 3.104            add and remove users and groups
ii  cupsys-common           1.3.0-3          Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]   1.5.14           Debian configuration management sy
ii  gs-esp                  8.15.3.dfsg.1-1  The Ghostscript PostScript interpr
ii  libavahi-compat-libdnss 0.6.21-1         Avahi Apple Bonjour compatibility 
ii  libc6                   2.6.1-1+b1       GNU C Library: Shared libraries
ii  libcomerr2              1.40.2-1         common error description library
ii  libcupsimage2           1.3.0-3          Common UNIX Printing System(tm) - 
ii  libcupsys2              1.3.0-3          Common UNIX Printing System(tm) - 
ii  libdbus-1-3             1.1.1-3          simple interprocess messaging syst
ii  libgnutls13             1.6.3-1          the GNU TLS library - runtime libr
ii  libkrb53                1.6.dfsg.1-6     MIT Kerberos runtime libraries
ii  libldap2                2.1.30-13.4      OpenLDAP libraries
ii  libpam0g                0.79-4           Pluggable Authentication Modules l
ii  libpaper1               1.1.22           library for handling paper charact
ii  libslp1                 1.2.1-6.2        OpenSLP libraries
ii  lsb-base                3.1-24           Linux Standard Base 3.1 init scrip
ii  perl-modules            5.8.8-7          Core Perl modules
ii  procps                  1:3.2.7-4        /proc file system utilities
ii  ssl-cert                1.0.14           Simple debconf wrapper for openssl
ii  xpdf-utils [poppler-uti 3.02-1.1         Portable Document Format (PDF) sui
ii  zlib1g                  1:1.2.3.3.dfsg-5 compression library - runtime

Versions of packages cupsys recommends:
ii  cups-pdf              2.4.6-4            PDF printer for CUPS
ii  cupsys-client         1.3.0-3            Common UNIX Printing System(tm) - 
ii  foomatic-filters      3.0.2-20061031-1.2 linuxprinting.org printer support 
ii  smbclient             3.0.25b-2          a LanManager-like simple client fo

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, socket, usb

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