[Pkg-cups-devel] Bug#559864: some pdf are not printed even though cups believes they have been printed
Raphaël Hertzog
hertzog at debian.org
Mon Dec 7 10:54:53 UTC 2009
Package: cups
Version: 1.4.2-4
Severity: normal
Trying to print some PDF (a sample is attached) leads to my printer
receiving data (LED blinking) but it's interrupted in the middle and
nothing is printed. The Cups web interface however believes that the
print has been successfull, I see in "Completed jobs":
completed at Mon Dec 7 11:45:26 2009
The printer is a HP Color Laserjet 2840:
Driver: HP Color LaserJet 2800 Series Postscript (recommended) (color)
Connection: hp:/net/HP_Color_LaserJet_2840?ip=192.168.1.10
Defaults: job-sheets=none, none media=iso_a4_210x297mm
Maybe the problem is in hplip-cups (thus ccing its maintainers).
Here are the logs after a "lpr sortie.pdf" (same for direct printing from
evince):
==> /var/log/cups/access_log <==
localhost - - [07/Dec/2009:11:45:17 +0100] "POST /printers/HP-Color-LaserJet-2840 HTTP/1.1" 200 396 Create-Job successful-ok
localhost - - [07/Dec/2009:11:45:17 +0100] "POST /printers/HP-Color-LaserJet-2840 HTTP/1.1" 200 111945 Send-Document successful-ok
==> /var/log/cups/error_log <==
E [07/Dec/2009:11:45:17 +0100] Returning IPP client-error-bad-request for Get-Jobs (ipp://localhost/jobs/) from localhost
==> /var/log/cups/access_log <==
localhost - - [07/Dec/2009:11:45:17 +0100] "POST / HTTP/1.1" 200 182 Get-Jobs client-error-bad-request
==> /var/log/cups/error_log <==
E [07/Dec/2009:11:45:26 +0100] Returning IPP client-error-bad-request for Get-Jobs (ipp://localhost/jobs/) from localhost
==> /var/log/cups/access_log <==
localhost - - [07/Dec/2009:11:45:26 +0100] "POST / HTTP/1.1" 200 182 Get-Jobs client-error-bad-request
==> /var/log/cups/error_log <==
E [07/Dec/2009:11:45:27 +0100] Returning IPP client-error-bad-request for Get-Jobs (ipp://localhost/jobs/) from localhost
==> /var/log/cups/access_log <==
localhost - - [07/Dec/2009:11:45:27 +0100] "POST / HTTP/1.1" 200 182 Get-Jobs client-error-bad-request
-- System Information:
Debian Release: squeeze/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable'), (150, 'experimental')
Architecture: i386 (x86_64)
Kernel: Linux 2.6.31-1-amd64 (SMP w/2 CPU cores)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii adduser 3.111 add and remove users and groups
ii bc 1.06.95-2 The GNU bc arbitrary precision cal
ii cups-client 1.4.2-4 Common UNIX Printing System(tm) -
ii cups-common 1.4.2-4 Common UNIX Printing System(tm) -
ii debconf [debconf-2.0] 1.5.28 Debian configuration management sy
ii ghostscript 8.70~dfsg-2 The GPL Ghostscript PostScript/PDF
ii libavahi-client3 0.6.25-2 Avahi client library
ii libavahi-common3 0.6.25-2 Avahi common library
ii libc6 2.10.2-2 GNU C Library: Shared libraries
ii libcups2 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupscgi1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsdriver1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsimage2 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsmime1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsppdc1 1.4.2-4 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.16-2 simple interprocess messaging syst
ii libgcc1 1:4.4.2-3 GCC support library
ii libgnutls26 2.8.5-2 the GNU TLS library - runtime libr
ii libgssapi-krb5-2 1.7+dfsg-3 MIT Kerberos runtime libraries - k
ii libijs-0.35 0.35-7 IJS raster image transport protoco
ii libkrb5-3 1.7+dfsg-3 MIT Kerberos runtime libraries
ii libldap-2.4-2 2.4.17-2.1 OpenLDAP libraries
ii libpam0g 1.1.0-4 Pluggable Authentication Modules l
ii libpaper1 1.1.23+nmu1 library for handling paper charact
ii libpoppler5 0.12.2-2 PDF rendering library
ii libslp1 1.2.1-7.6 OpenSLP libraries
ii libstdc++6 4.4.2-3 The GNU Standard C++ Library v3
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-23 Linux Standard Base 3.2 init scrip
ii perl-modules 5.10.1-8 Core Perl modules
ii poppler-utils 0.12.2-2 PDF utilitites (based on libpopple
ii procps 1:3.2.8-2 /proc file system utilities
ii ssl-cert 1.0.25 simple debconf wrapper for OpenSSL
ii ttf-freefont 20090104-5 Freefont Serif, Sans and Mono True
ii zlib1g 1:1.2.3.3.dfsg-15 compression library - runtime
Versions of packages cups recommends:
ii cups-driver-gutenprint 5.2.4-1 printer drivers for CUPS
ii foomatic-filters 4.0-20090509-1 OpenPrinting printer support - fil
ii ghostscript-cups 8.70~dfsg-2 The GPL Ghostscript PostScript/PDF
Versions of packages cups suggests:
ii cups-bsd 1.4.2-4 Common UNIX Printing System(tm) -
pn cups-pdf <none> (no description available)
ii cups-ppdc 1.4.2-4 Common UNIX Printing System(tm) -
ii foomatic-db 20090616-1 OpenPrinting printer support - dat
ii foomatic-db-engine 4.0-20090509-2 OpenPrinting printer support - pro
ii hplip 3.9.10-3 HP Linux Printing and Imaging Syst
ii smbclient 2:3.4.3-1 command-line SMB/CIFS clients for
ii udev 148-2 /dev/ and hotplug management daemo
pn xpdf-korean | xpdf-japane <none> (no description available)
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd
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