[Pkg-cups-devel] Bug#643790: Bug#643790: Bug#643790: /usr/lib/cups/backend/cups-pdf failed when printing via samba to cups pdf

Martin-Éric Racine martin-eric.racine at iki.fi
Thu Sep 29 20:57:24 UTC 2011


2011/9/29 Ben Whyall <ben at whyall-systems.co.uk>:
> On 09/29/2011 06:44 PM, Martin-Éric Racine wrote:
>>
>> 2011/9/29 Ben Whyall<ben at whyall-systems.co.uk>:
>>>
>>> Package: cups-pdf
>>> Version: 2.5.1-8
>>> Severity: important
>>>
>>> When trying to print to the cups-pdf printer from windows it reports the
>>> above
>>> error on the print job and pauses the printer.
>>>
>>> When printing from local machine it works fine.
>>
>> Could you please attach /var/log/cups/cups-pdf_log and
>> /var/log/cups/error_log to the bug's thread at 643790 at bugs.debian.org
>> at your earliest convenience?
>
> Find attached the two files requested.

The CUPS log mentions that the cups-pdf backend crashed with error 11,
while the CUPS-PDF log says that it succesfully printed the file.
Contradicting. Could you try the following steps:

1. sudo /etc/init.d/cups stop
2. sudo rm -r /var/log/cups/*
3. Uncomment LogType in /etc/cups/cups-pdf.conf and change its value
to 7 then save the file.
4. sudo /etc/init.d/cups start
5. Print one sample document locally.

(re-enable the PDF backend if necessary, if CUPS disabled it in
response to an unexpected situation)

6. Print the exact same document over Samba.
7. sudo /etc/init.d/cups stop
8. e-mail /var/log/cups/cups-pdf_log and /var/log/cups/error_log to
643790 at bugs.debian.org again.

Thanks!
Martin-Éric





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