[Evolution] Bug#557828: [evolution] periodically fails to display imap messages, looses cache
Brent S. Elmer Ph.D.
webe3vt at aim.com
Tue Nov 24 18:52:32 UTC 2009
Package: evolution
Version: 2.26.3-2
Severity: normal
--- Please enter the report below this line. ---
Recently Evolution has periodically been having a problem displaying mail through imap.
One minute all of the messages show up in the inbox. Then the next, it will say "There are no messages in the folder"
Then it will spin and spin and say "Refreshing folder(...)" at the bottom on the left and
"Fetching summary information for new messages in INBOX" at the bottom on the right. I don't know if the imap
server is getting disconnected that causes this or what. It basically looses all of the cached messages for INBOX
and has to re get them and it takes a long time. Even after it finishes retrieving the messages, it still says
"There are no messages in the folder". What is it fetching for that 20 minutes then? After it thinks it is done
retrieving the messages, it will update the message count but still say "There are no messages in the folder".
Clicking on the Inbox folder that is already highlighted does not help. This has been going on for almost a week.
This problem never happened before. Now it is several times a day. Eventually, after a few hours, it seems to fix
itself and display the messages again. Shutting down Evolution and restarting doesn't help. I'm not sure of the
sequence of when the messages come back if it is after rebooting, closing evolution or just waiting.
When this happens, I can open icedove and the messages show up fine going to the same imap server. I don't know if
a hiccup in the imap server happens that causes evolution to get all confused or what. I have tried with spamassassin
on and off and it doesn't seem to make any difference. This happens on multiple computers all running squeeze.
I just tried killing evolution and evolution data server and it went through the whole reload process and the left bar
says 10 new messages but the message display still shows "There are no messages". Icedove displays all 801 messages.
It seems to be an evolution problem not an imap server problem.
--- System information. ---
Architecture: i386
Kernel: Linux 2.6.30.091104
Debian Release: squeeze/sid
500 testing www.debian-multimedia.org
500 testing security.debian.org
500 testing debian.linux.ibm.com
500 jaunty ppa.launchpad.net
--- Package information. ---
Depends (Version) | Installed
==============================================-+-==================
libart-2.0-2 (>= 2.3.18) | 2.3.20-2
libatk1.0-0 (>= 1.20.0) | 1.28.0-1
libbluetooth3 (>= 4.40) | 4.57-1
libbonobo2-0 (>= 2.15.0) | 2.24.2-1
libbonoboui2-0 (>= 2.15.1) | 2.24.2-1
libc6 (>= 2.3.6-6~) | 2.10.1-7
libcairo2 (>= 1.2.4) | 1.8.8-2
libcamel1.2-14 (>= 2.26) | 2.26.3-1+b1
libcamel1.2-14 (<< 2.27) | 2.26.3-1+b1
libdbus-1-3 (>= 1.0.2) | 1.2.16-2
libdbus-glib-1-2 (>= 0.78) | 0.82-2
libebackend1.2-0 (>= 2.26.3) | 2.26.3-1+b1
libebook1.2-9 (>= 2.26.3) | 2.26.3-1+b1
libecal1.2-7 (>= 2.26.3) | 2.26.3-1+b1
libedataserver1.2-11 (>= 2.26.3) | 2.26.3-1+b1
libedataserverui1.2-8 (>= 2.26.3) | 2.26.3-1+b1
libegroupwise1.2-13 (>= 2.26.3) | 2.26.3-1+b1
libenchant1c2a (>= 1.4.2) | 1.4.2-3.3
libexchange-storage1.2-3 (>= 2.26.3) | 2.26.3-1+b1
libfontconfig1 (>= 2.4.0) | 2.6.0-4
libfreetype6 (>= 2.2.1) | 2.3.11-1
libgconf2-4 (>= 2.23.2) | 2.28.0-1
libgdata-google1.2-1 (>= 2.26.3) | 2.26.3-1+b1
libgdata1.2-1 (>= 2.26.3) | 2.26.3-1+b1
libglade2-0 (>= 1:2.6.1) | 1:2.6.4-1
libglib2.0-0 (>= 2.18.0) | 2.22.2-2
libgnome-pilot2 (>= 2.0.2) | 2.0.15-2.4
libgnome2-0 (>= 2.17.3) | 2.26.0-1
libgnomecanvas2-0 (>= 2.11.1) | 2.26.0-1
libgnomeui-0 (>= 2.22.0) | 2.24.2-1
libgnomevfs2-0 (>= 1:2.17.90) | 1:2.24.2-1
libgtk2.0-0 (>= 2.16.0) | 2.18.3-1
libgtkhtml-editor0 (>= 3.26) | 3.26.3-1
libgtkhtml-editor0 (<< 3.27) | 3.26.3-1
libgtkhtml3.14-19 (>= 3.26.3) | 3.26.3-1
libgweather1 (>= 2.23.92) | 2.28.0-1
libhal1 (>= 0.5.8.1) | 0.5.13-4
libical0 (>= 0.42) | 0.43-3
libice6 (>= 1:1.0.0) | 2:1.0.5-1
libldap-2.4-2 (>= 2.4.7) | 2.4.17-2.1
libnotify1 (>= 0.4.5) | 0.4.5-1
libnotify1-gtk2.10 |
libnspr4-0d (>= 1.8.0.10) | 4.8.2-1
libnss3-1d (>= 3.12.0~1.9b1) | 3.12.4-1
liborbit2 (>= 1:2.14.10) | 1:2.14.17-1
libpango1.0-0 (>= 1.20.0) | 1.26.0-1
libpisock9 | 0.12.4-6
libpisync1 | 0.12.4-6
libpopt0 (>= 1.14) | 1.15-1
libsm6 | 2:1.1.1-1
libsoup2.4-1 (>= 2.25.91) | 2.28.1-3
libsqlite3-0 (>= 3.6.16) | 3.6.20-1
libusb-0.1-4 (>= 2:0.1.12) | 2:0.1.12-13
libx11-6 | 2:1.2.2-1
libxml2 (>= 2.6.27) | 2.7.6.dfsg-1
zlib1g (>= 1:1.1.4) | 1:1.2.3.3.dfsg-15
gconf2 (>= 2.10.1-2) | 2.28.0-1
evolution-common (= 2.26.3-2) | 2.26.3-2
evolution-data-server (>= 2.26.3) | 2.26.3-1+b1
evolution-data-server (<< 2.27.0) | 2.26.3-1+b1
gnome-icon-theme (>= 2.19.91) | 2.28.0-1
dbus | 1.2.16-2
Recommends (Version) | Installed
===================================-+-===========
gnome-pilot-conduits (>= 2.0.9) | 2.0.15-1.2
gnome-desktop-data | 2.28.1-1
evolution-plugins | 2.26.3-2
evolution-webcal | 2.26.0-1
yelp | 2.28.0+webkit-1
bogofilter | 1.2.0-1
OR spamassassin |
Suggests (Version) | Installed
=============================================-+-===========
bug-buddy |
gnupg | 1.4.10-2
network-manager | 0.7.1-2
evolution-exchange | 2.26.3-1
evolution-dbg |
evolution-plugins-experimental |
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