[Evolution] Bug#618861: Bug#618861: evolution: hangs 0% complete on retrieving message, refreshing folder, checking for new mail

[Wendy Elmer]

On Sat, 2011-03-19 at 09:03 +0100, Yves-Alexis Perez wrote:

> severity 618861 important
> tag 618861 unreproducible
> thanks
> On Fri, 2011-03-18 at 21:31 -0400, Brent wrote:
> > Package: evolution
> > Version: 2.32.2-1
> > Severity: grave
> > Justification: renders package unusable
> > 
> > I just upgraded to evolution 2.32.2-1 from testing today and email does not
> > work at all.  Retrieving messages, Refreshing folder, and Checking for new mail
> > just spin at 0% complete no matter how long I wait.
> 
> Is evolution marked as online or offline? (on the lower left corner) Do
> you use network-manager?

I assumed it was online since I did not take it offline before the
upgrade.  I don't know for sure though.  I did not have evolution
running during the upgrade.  I started evolution after the upgrade.
Yes, I use network-manager.

> 
> You're just using plain imap, no such thing as evolution-exchange/mapi?

Yes, I am using just plain imap.

> 
> Regards,


Because I needed to have a working evolution, I downgraded to the
version in stable.  The downgrade wasn't very easy as synaptic kept
wanting to uninstall packages like evolution-dbg and gnome-dbg and
libhtml3???, etc.  then it would say I had broken packages, ...
Eventually, I was able to downgrade.  I think at one point I had to
uninstall evolution and maybe a few other things like ekiga.  Ekiga must
have had some dependency on something that had to be removed due to the
downgrades.   After I downgraded, when I opened evolution, I noticed I
didn't have my saved local mail folders, they were all gone.  I looked
at the date on the .evolution folder in my home directory and noticed
that it had a recent date and time that was sometime during the
upgrade/downgrade process.  So, something during the upgrade/downgrade
process had deleted and recreated my .evolution directory.  However,
evolution didn't go through the wizard process or anything as if there
were no .evolution directory.  It shouldn't delete my local .evolution
directory if I upgrade or uninstall evolution or kill an unresponsive
evolution.  So, I shut down evolution and got my previous .evolution
directory back from backup.  I rebooted my computer to make sure nothing
was cached or anything.  Then I started the downgraded evolution with
the restored .evolution directory and mail works now.

I have pinned the downgraded evolution to the version from stable.
Since it caused me so much grief and work, I am not very anxious to try
again.  At least not on my main computer.

Brent
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