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<body lang=EN-GB link=blue vlink=purple>
<div class=Section1>
<div align=center>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=773
style='width:579.7pt;margin-left:-209.8pt;background:#D9D9D9'>
<tr style='height:175.05pt'>
<td width=773 style='width:579.7pt;padding:0cm 0cm 0cm 0cm;height:175.05pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><u><span
lang=EN-US style='font-size:14.0pt;line-height:115%'>Training Program</span></u><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US><a
href="http://www.investtraining.org/courses/index.php?page=course_view&id=77&id_c=182"><b><span
style='font-size:14.0pt;line-height:115%'>Performance Management: Setting and
Measuring Objectives</span></b></a></span><b><span lang=EN-US
style='font-size:14.0pt;line-height:115%;color:black'> </span></b><span
lang=EN-US><o:p></o:p></span></p>
<div align=center>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
style='margin-left:54.0pt;border-collapse:collapse'>
<tr style='height:12.25pt'>
<td width=122 valign=top style='width:91.3pt;border-top:windowtext;
border-left:windowtext;border-bottom:black;border-right:black;border-style:
solid;border-width:1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>City</span><span
lang=EN-US style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
<td width=260 valign=top style='width:195.0pt;border:solid windowtext 1.0pt;
border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>Place</span><span
lang=EN-US style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
<td width=187 valign=top style='width:140.6pt;border:solid windowtext 1.0pt;
border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>Scheduled
Date </span><span lang=EN-US style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
</tr>
<tr style='height:12.25pt'>
<td width=122 valign=top style='width:91.3pt;border:solid windowtext 1.0pt;
border-top:none;padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><b><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>Beirut</span></b><span
lang=EN-US style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
<td width=260 valign=top style='width:195.0pt;border-top:none;border-left:
none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
class=MsoHyperlink><b><span lang=EN-US style='font-size:9.0pt;line-height:
115%;color:black'>Hotel Crowne Plaza</span></b></span><span lang=EN-US
style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
<td width=187 valign=top style='width:140.6pt;border-top:none;border-left:
none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;
padding:0cm 5.4pt 0cm 5.4pt;height:12.25pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
class=MsoHyperlink><b><span lang=EN-US style='font-size:9.0pt;line-height:
115%;color:black'>21/3 - 25/3/2010</span></b></span><span lang=EN-US
style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
</tr>
<tr style='height:18.85pt'>
<td width=569 colspan=3 valign=top style='width:426.9pt;border:solid windowtext 1.0pt;
border-top:none;padding:0cm 5.4pt 0cm 5.4pt;height:18.85pt'>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>Course
Fees: </span><span dir=RTL></span><span lang=AR-SA dir=RTL
style='font-size:9.0pt;line-height:115%;font-family:"Arial","sans-serif";
color:black'><span dir=RTL></span>2</span><span dir=LTR></span><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'><span
dir=LTR></span>,500$</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal align=center style='text-align:center;line-height:115%'><span
lang=EN-US style='font-size:9.0pt;line-height:115%;color:black'>Fees are
inclusive of coffee breaks and buffet lunch daily</span><span lang=EN-US
style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width=569 colspan=3 valign=top style='width:426.9pt;border:none;
border-bottom:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt'>
<p class=MsoNormal style='text-align:justify;line-height:115%'><u><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:#1F497D'>Objectives:</span></u><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='text-align:justify;line-height:115%'><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:#1F497D'> <u>By
the end of the program, participants will be able to: </u></span><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Explain
performance management – definitions, aims and developments.</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
margin-bottom:0cm;margin-left:34.7pt;margin-bottom:.0001pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Learn how
to use tangible and intangible measures of performance.</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
margin-bottom:0cm;margin-left:34.7pt;margin-bottom:.0001pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Learn how
to set business based objectives – including SMART targets and measures.</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
margin-bottom:0cm;margin-left:34.7pt;margin-bottom:.0001pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Understand
the performance management cycle and how to manage it.</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Complete
the performance management cycle including end of year reviews, using
competencies and the various rewards programs. </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:3.2pt;text-align:justify;line-height:
115%'><u><span lang=EN-US style='font-size:10.0pt;line-height:115%;
color:#1F497D'>Program Outline:</span></u><span lang=EN-US
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:3.2pt;text-align:justify;line-height:
115%'><span lang=EN-US style='font-size:10.0pt;line-height:115%'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Performance Management - Introduction and
Definitions</span></u><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Systematic Process
for Improving Organizational Performance<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Getting Better
Results from Individuals and Teams<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Establishing Effective Objectives</span></u><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Cascading – Vision,
Mission and Strategies<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Tangible Factors –
Key Result Areas (KRAs) and Key Performance Indicators (KPIs)<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>SMART Criteria –
Establishing Individual Goals and Measures<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Semi-Tangible Factors
– Targeting Competence Growth<span dir=RTL></span><span dir=RTL><span
dir=RTL></span> </span></span><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%'><span dir=LTR></span> <span
style='color:black'><o:p></o:p></span></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Managing the Performance Management Cycle</span></u><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Continuous Reviews
and Assessment<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Carrying Out an
Effective Performance Review<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Tools – Critical
Incident Logs and Other Performance Management Forms (Design and Use)<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><span lang=EN-US style='font-size:10.0pt;
line-height:115%'> <u><span style='color:#1F497D'>Completing the
Performance Management Cycle</span></u></span><span lang=EN-US
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>End of Year Reviews<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Improving Performance
through Training - The Use of Competencies<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Developments in Performance Management</span></u><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Regional Experiences
and Recognition of the Need to Change<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Lessening the
Reliance on Forms, Forced Ranking and Minimal Recognition<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
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</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>The Need to Link
Recognition with Appropriate Levels of Reward<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:34.7pt;text-align:justify;
text-indent:-29.25pt;line-height:115%;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
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</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Preparing for a New
Era in Performance Management<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Frequently Asked Questions</span></u><span
dir=RTL></span><u><span lang=EN-US dir=RTL style='font-size:10.0pt;
line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'><span
dir=RTL></span> </span></u><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'><o:p></o:p></span></u></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
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lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:Symbol;
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</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:10.0pt;line-height:115%;color:black'>Answers to Questions
on Performance Management You Never Knew You Had<span dir=RTL></span><span
dir=RTL><span dir=RTL></span> </span><o:p></o:p></span></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
margin-bottom:0cm;margin-left:25.7pt;margin-bottom:.0001pt;text-align:justify;
text-indent:-22.5pt;line-height:115%'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:25.7pt;text-align:justify;text-indent:
-22.5pt;line-height:115%'><u><span lang=EN-US style='font-size:10.0pt;
line-height:115%;color:#1F497D'>Breaking News<o:p></o:p></span></u></p>
<p class=MsoListParagraph style='mso-margin-top-alt:0cm;margin-right:0cm;
margin-bottom:0cm;margin-left:37.9pt;margin-bottom:.0001pt;text-align:justify;
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</span></span></span><![endif]><span dir=LTR></span><span lang=EN-US
style='font-size:7.0pt;line-height:115%;font-family:Symbol;color:black'> </span><span
lang=EN-US style='font-size:10.0pt;line-height:115%;color:black'>Up to the
Minute News on Trends in Performance Management as They Happen<o:p></o:p></span></p>
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