[Pkg-exim4-users] Not all mail received

[Jeremiah Foster]

Hi Alastair,

If you want to check the logs that would be a good place to start. I
have no idea if you can reach the logs on your co-located machine, very
often logs require you to be root so if you can't become root it will be
a little tough to read the logs.

My logs are stored here /var/log/exim4/mainlog, /var/log/exim4/paniclog,
and /var/log/exim4/rejectlog. I recommend reading the mainlog first,
look for the term "frozen" which is used to freeze a message that has
some issues with delivery. You can look in the rejectlog as well of
course, paniclog too, though I doubt there will be that much interesting
stuff there.

There are other tools, locations, commands to use, but start with the
logs and post anything you want clarification of. There are some
knowledgeable users on the list though the jargon can fly fast and thick
as well.

Good luck,

Jeremiah

On Mon, 2006-05-29 at 17:29 +0100, Alastair Davies wrote:
> I've been running the Debian exim4 package on a co-located host for (a
> small number of) family and friends for several months now, and
> generally have experienced no problems.  Except, I have become aware
> that not all mail sent to us is being received by us.  
> 
> For example, the host name is aldavies.net and my mail name is
> alastair, but when I attempted to subscribe to this list using this
> address, I did not receive the confirmation email.  (That is why I am
> using my Yahoo account.)  There is a similar problem with receiving
> mail from openBC.com, and from Ryanair.com.  (In other words, it is
> mail from some web sites that I am not receiving; mail from friends is
> OK.  It is also consistent, in that no mail from these sites is ever
> received, no matter how often I try.)  I haven't tinkered with the
> default Debian settings beyond entering my details in the
> configuration wizard.
> 
> I have a couple of questions, that I'd be very grateful for the
> benefit of your experiences in answering.  
> 
> When I am searching for a known missing message, where should I look?
> Are the log files in /var/log/exim4/ the place to start?  AFAICT,
> there is no trace of these message in there.
> 
> Is this (likely to be) happening because of the strictness of the
> default ACLs?  Is there an advisable loosening that is commonly
> performed?
> 
> Many thanks.  Any other suggestions or comments gratefully received.
> Alastair
> 
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