[Pkg-fonts-devel] Bug#632746: [Pkg-fonts-bugs] Bug#632746: reply to bug 632746

[Steve White]

Hi again Christian,

Thanks again for your cooperation!

On Sat, Sep 3, 2011 at 7:13 AM, Christian PERRIER <bubulle at debian.org> wrote:
> tags 632746 fixed-upstream
> thanks
>
Great!

> Quoting Steve White (stevan.white at googlemail.com):
>>
>>
>> P.S. Debian is a terrible place to post bug reports about packages
>> Debian doesn't produce.
>> They do not report the bugs to the producers.  It is like tossing
>> pennies into a well.
>> Please post further bugs to FreeFont
>>    https://savannah.gnu.org/bugs/?group=freefont
>
>
> Please don't make blind assumptions about "Debian" in general. The
> task of forwarding bugs to various upstreams is among the duty of
> package maintainers. It sometimes happens that some of us fail to do
> so (after all,we're all volunteers and several of us maintain dozens
> of packages). But please don't discourage users to report bugs.
>
Under the current conditions, I cannot recommend reporting package
bugs to Debian or Ubuntu.
The system is broken, it has been broken, it will remain broken for some time.

I have seen nothing but failure to deal with the bugs regarding the software
I maintain.  Lately it has been 100%.

Moreover it has lately come to my attention that this is a matter of
considerable strife between Debian and Ubuntu.
This is a big problem and it is real.

I am communicating with some people regarding ways to improve the situation.

But until this is resolved, my recommendation to reporters is: try to
find the authors or maintainers of the software, and report to them.

> It seems that ttf-freefont bugs were not efficiently forwarded to
> you. We take the blame for that and will try to improve this in the
> future.
>
I appreciate the gesture.
For my part, I apologize for my display.

That said, trying to do better is not a solution to this problem.
We need a systemic solution for a systemic problem.

> However, please don't spread wrong assumptions about "they do
> not report bugs to the producers". May I suggest you to have a look at
> bug reports for the "samba" package for instance, in order to correct
> this false perception of the work of Debian developers? And I of
> course have thousands of similar examples among Debian source
> packages.
>
I gratefully acknowledge the diligent work of many individual Debian
developers and packagers.
I am using a derivative of Debian myself, right now, it is so good.

Cheers!