[Pkg-fonts-devel] Bug#632746: [Pkg-fonts-bugs] Bug#632746: reply to bug 632746

[Christian PERRIER]

Quoting Steve White (stevan.white at googlemail.com):

> Under the current conditions, I cannot recommend reporting package
> bugs to Debian or Ubuntu.
> The system is broken, it has been broken, it will remain broken for some time.

"The system" is made of individuals. If these individuals sometimes
fail, I don't think the system should take the blame for that. Debian
(and actually Ubuntu as well....and all other distros as wellà has an
excellent bug tracking system that even allows linking bugs between
Debian BTS and upstream BTS. 

Still, all this depends on the work of individuals who need to triage
bugs. These individuals are all volunteers: some of them are very good
in this...some are less good....and sometimes, the same individual is
sometimes good in this and sometimes not.

> Moreover it has lately come to my attention that this is a matter of
> considerable strife between Debian and Ubuntu.

It was in the past. It considerably improved since both BTS can be
linked and other communication systems are in place (I can receive all
Ubuntu bugs reports for packages I maintain.....anyone can receive bug
reports for any Debian or Ubuntu package...including upstream authors.


> I am communicating with some people regarding ways to improve the situation.
> 
> But until this is resolved, my recommendation to reporters is: try to
> find the authors or maintainers of the software, and report to them.

It is sometimes more efficient, for sure. I even often recommend this
on samba (which is very prone to very tricky bug reports) in order to
avoid the "proxy effect" of the packager.


How about triaging current bugs reported against ttf-freefont in
Debian?

http://bugs.debian.org/cgi-bin/pkgreport.cgi?repeatmerged=no&src=ttf-freefont

After all, there are only 6 of them..:-). X.org packages have hundreds
of bug reports..

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