Bug#371882: a few minutes with gnome virgins

[Loïc Minier]

On Thu, Jun 08, 2006, Michael Gilbert wrote:
> my intent was not humor (well maybe this title is a bit humorous).  I
> thought this the best place to post as i personally do not use fedora,
> don't really like bugzilla, and don't think redhat developers take
> user feedback very seriously.  regardless, the gnome interface is
> virtually the same on both fedora and debian anyway.

 Oh I didn't take it as humor neither, I was just putting the average
 fun that working on Debian can be with the particular non-funnyness of
 receiving reports that are not even Debian based.

> > Anyway, I've forwarded your report upstream
> thanks.  i am trying to be a *good* user.

 It's nice to report bugs in Debian, typically crashes, missing files,
 erroneous dirs etc.  The more high-level the claim, the less power
 Debian has upon it.  This is because Debian doesn't have the man power
 to rewrite large amount of code to solve all high-level bugs, and also
 because Debian doesn't want to diverge from upstream.

>                                            not many people get the
> chance to observe folks during their first experience or just don't
> care enough to report about it.

 Indeed.

> >Would also be nice if you could file such high-level enhancements
> >requests upstream.
> i was under the impression that it is the part of a debian developer's
> job to ensure such is accomplished.  i'd rather work with only the
> debian bts rather than deal with various bugzillas and forums with
> different user names, passwords, and developer mindsets.  at least
> debian developers are fairly reliable and usually someone will pick up
> the slack if bugs are ignored.

 Debian's BTS indeed serves the purposes you mention, that is you don't
 need to know about every BTS of software we package, and we will
 forward bugs.

 However, and this is what my initial response was all about, the matter
 you bring up is quite high-level, and is absolutely non-technical.
 This is typically something that can only aim at improving GNOME at
 large, not Debian in particular, and requires interaction with GNOME
 folks.
   You describe yourself that the experience happened on Fedora systems,
 proving that the matter at hand is not Debian specific but relates to
 GNOME.  IMO, your report was a report to improve GNOME from the very
 beginning, and never was to improve Debian otherwise you would have
 made the experience under Debian, not Fedora.

 I feel this is an abuse of the Debian BTS.

-- 
Loïc Minier <lool at dooz.org>