Bug#353485: Debian bug followup (Re: bug 353485)

[Sven Arvidsson]

On Sat, 2007-08-11 at 12:30 +0200, Sebastien Bacher wrote:
> Le samedi 11 août 2007 à 00:52 +0200, Sven Arvidsson a écrit :
> > This is a follow up to Debian bug 353485.
> > See http://bugs.debian.org/353485
> > 
> > Hi,
> > 
> > Does this bug still happen with gnome-control-center version
> > 1:2.18.1-1 (or later) on an up to date testing/unstable system?
> 
> hi,
> 
> Do you try to look if those bug happen of just bug spam by mailing every
> open bug without having a look? It would be better to say if you get the
> issue or not and asking extra informations if the submitter still get
> the bug. You mailed several bugs which never received a comment to ask
> if the bug still happens

Hi,

What I usually do is this;

* See if I can reproduce the bug with the current version in unstable
(or possible experimental). If so, report this, try to figure out why it
happens, and forward the bug upstream. If I find a workaround, I also
try to note this to the submitter.

* If not, try to find a matching bug upstream, and mark the bug as
forwarded. If there's a patch upstream, I usually suggest it for
inclusion, or commit it myself if I have time (I try to focus on
triaging bugs, not fixing them).

I'm not sure I understand "You mailed several bugs which never received
a comment to ask if the bug still happens". The "spam" I send out is
precisely to ask this, when I can't reproduce it and when I can't find
any relevant bugs upstream. Any bugs I close as a result of lack of a
response from the submitter should be at least 30 days old, as suggested
by Josselin Mouette. If there's any mistake, I will gladly reopen bugs.

In the future, I will note in the responses I send out, that I have
tried to reproduce/match the bug and also see about tagging them as
unreproducible and/or moreinfo.

-- 
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 760BDD22
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
Url : http://lists.alioth.debian.org/pipermail/pkg-gnome-maintainers/attachments/20070812/68b01134/attachment.pgp