Bug#448623: gnome programs hang when trying to show printer list and network printer is not reachable

[Josselin Mouette]

reassign 448623 libgtk2.0-0
thanks

Le mardi 30 octobre 2007 à 14:55 +0100, Soeren Sonnenburg a écrit :
> given one has a network printer which is currently not reachable
> although the ip address of that printer can be resolved (but ping
> 		printer just hangs). in that case opening evince/eog etc and
> trying to print will make the printer dialog and the application hang
> when clicking on the non-pingable but resolvable printer name. this is
> especially bad as e.g. evince remembers the last used printer which will
> immediately cause it to hang.
> 
> I used gdb to attach to evince when it hangs and obtained the following
> backtrace. Here the printer name is 'moppel' running on the printhost
> moppel.not.reachable .

> Thread 1 (Thread 0xb69e26c0 (LWP 15056)):
> #0  0xb7f15410 in __kernel_vsyscall ()
> #1  0xb712a498 in connect () from /lib/i686/cmov/libpthread.so.0
> #2  0xb541c89c in httpAddrConnect (addrlist=0x850d800, sock=0x85a03f0) at http-addrlist.c:114
> #3  0xb541b1c6 in httpReconnect (http=0x85a03f0) at http.c:1657
> #4  0xb541b8c7 in httpConnectEncrypt (host=0x852aab0 "moppel.not.reachable", port=631, encryption=HTTP_ENCRYPT_IF_REQUESTED) at http.c:440
> #5  0xb546e6dc in gtk_cups_request_new (connection=0x0, req_type=GTK_CUPS_GET, operation_id=0, data_io=0x852aa30, server=0x842a010 "moppel.not.reachable", resource=0x8429d48 "/printers/moppel.ppd")
>     at /tmp/buildd/gtk+2.0-2.12.1/modules/printbackends/cups/gtkcupsutils.c:143
> #6  0xb546cb3c in cups_printer_request_details (printer=0x847fa38) at /tmp/buildd/gtk+2.0-2.12.1/modules/printbackends/cups/gtkprintbackendcups.c:1382
> #7  0xb7a3b59e in IA__gtk_printer_request_details (printer=0x847fa38) at /tmp/buildd/gtk+2.0-2.12.1/gtk/gtkprinter.c:759

How is that printer configured? I understand it isn't done through a
local CUPS server.

Could you send us your /etc/cups/client.conf file?

Thanks,
-- 
 .''`.
: :' :      We are debian.org. Lower your prices, surrender your code.
`. `'       We will add your hardware and software distinctiveness to
  `-        our own. Resistance is futile.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Ceci est une partie de message
	=?ISO-8859-1?Q?num=E9riquement?= =?ISO-8859-1?Q?_sign=E9e?=
Url : http://lists.alioth.debian.org/pipermail/pkg-gnome-maintainers/attachments/20071031/b18b6304/attachment.pgp