Bug#619634: gnome-control-center: error "Failed to contact the accounts service" when User Accounts is opened

Christopher Baines cbaines8 at gmail.com
Fri Mar 25 18:34:29 UTC 2011


Package: gnome-control-center
Version: 1:2.91.91-3
Severity: normal

When launching the User Accounts part of the Gnome Control Center the "Failed to contact the accounts service" 
"Please make sure that the AccountService is installed and enabled." message appears, then the control center closes. 

This output is produced when it is run from bash:
(gnome-control-center:23187): user-accounts-cc-panel-DEBUG: calling 'ListCachedUsers'
(gnome-control-center:23187): user-accounts-cc-panel-DEBUG: Got 0 users

-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.38-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_GB.utf8, LC_CTYPE=en_GB.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnome-control-center depends on:
ii  accountsservice           0.6.6-2        query and manipulate user account 
ii  apg                       2.2.3.dfsg.1-2 Automated Password Generator - Sta
ii  desktop-file-utils        0.15-2         Utilities for .desktop files
ii  gnome-control-center-data 1:2.91.91-3    configuration applets for GNOME - 
ii  gnome-desktop-data        2.30.2-2       Common files for GNOME desktop app
ii  gnome-icon-theme          2.30.3-2       GNOME Desktop icon theme
ii  gnome-menus               2.30.3-2       an implementation of the freedeskt
ii  gnome-settings-daemon     2.91.91-1      daemon handling the GNOME session 
ii  libatk1.0-0               1.32.0-2       The ATK accessibility toolkit
ii  libc6                     2.11.2-13      Embedded GNU C Library: Shared lib
ii  libcairo-gobject2         1.10.2-4       The Cairo 2D vector graphics libra
ii  libcairo2                 1.10.2-4       The Cairo 2D vector graphics libra
ii  libcanberra-gtk3-0        0.26-3         Gtk+ 3.0 helper for playing widget
ii  libcanberra0              0.24-1         a simple abstract interface for pl
ii  libcups2                  1.4.6-3        Common UNIX Printing System(tm) - 
ii  libdbus-1-3               1.4.6-1        simple interprocess messaging syst
ii  libdbus-glib-1-2          0.92-1         simple interprocess messaging syst
ii  libfontconfig1            2.8.0-2.1      generic font configuration library
ii  libfreetype6              2.4.4-1        FreeType 2 font engine, shared lib
ii  libgconf2-4               2.32.1-2       GNOME configuration database syste
ii  libgdk-pixbuf2.0-0        2.23.0-2       GDK Pixbuf library
ii  libglib2.0-0              2.28.2-1       The GLib library of C routines
ii  libgnome-control-center1  1:2.91.91-3    utilities to configure the GNOME d
ii  libgnome-desktop-3-0      2.91.6.1-1     Utility library for loading .deskt
ii  libgnome-menu2            2.30.3-2       an implementation of the freedeskt
ii  libgnomekbd7              2.91.91-1      GNOME library to manage keyboard c
ii  libgtk-3-0                3.0.3-1        The GTK+ graphical user interface 
ii  libgtop2-7                2.28.1-1       gtop system monitoring library (sh
ii  libpango1.0-0             1.28.3-4       Layout and rendering of internatio
ii  libpolkit-gobject-1-0     0.101-1        PolicyKit Authorization API
ii  libpulse-mainloop-glib0   0.9.21-4       PulseAudio client libraries (glib 
ii  libpulse0                 0.9.21-4       PulseAudio client libraries
ii  libstartup-notification0  0.10-1         library for program launch feedbac
ii  libupower-glib1           0.9.9-2        abstraction for power management -
ii  libx11-6                  2:1.4.1-5      X11 client-side library
ii  libxi6                    2:1.4.1-1      X11 Input extension library
ii  libxklavier16             5.1-1          X Keyboard Extension high-level AP
ii  libxml2                   2.7.8.dfsg-2   GNOME XML library

Versions of packages gnome-control-center recommends:
ii  gnome-session                 2.91.93-1  The GNOME Session Manager - GNOME 
ii  gnome-user-guide              2.30.1-1   GNOME user's guide
ii  iso-codes                     3.24.2-1   ISO language, territory, currency,
ii  mousetweaks                   2.30.2-1   mouse accessibility enhancements f
ii  policykit-1-gnome             0.99-2     GNOME authentication agent for Pol

Versions of packages gnome-control-center suggests:
pn  gnome-screensaver | xscreensa <none>     (no description available)
ii  gstreamer0.10-alsa [gstreamer 0.10.32-2  GStreamer plugin for ALSA
ii  gstreamer0.10-plugins-bad [gs 0.10.21-4  GStreamer plugins from the "bad" s
ii  gstreamer0.10-plugins-good [g 0.10.28-2  GStreamer plugins from the "good" 
ii  gstreamer0.10-pulseaudio [gst 0.10.28-2  GStreamer plugin for PulseAudio
ii  libcanberra-gtk-module        0.24-1     translates Gtk+ widgets signals to
ii  x11-xserver-utils             7.6+1      X server utilities

-- no debconf information





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