Bug#696241: gnome-control-center fails to add printer, says "HP-Color-LaserJet-CP1515n" is not a valid printer name.

Alexander Kurtz alexander at kurtz.be
Tue Dec 18 12:27:25 UTC 2012


Package: gnome-control-center
Version: 1:3.4.2+git20121016.29d7c0-1
Cups-Version: 1.5.3-2.10
Severity: normal

Hi,

gnome-control-center fails to add my network printer. After finishing
the configuration wizard, I'm getting the following error message (see
also the attached screenshot):

	Failed to add new printer.

Here's the relevant part of the ~/.xsession-errors file:

	(gnome-control-center:16609): printers-cc-panel-WARNING **: Install system-config-printer which provides DBus method "GroupPhysicalDevices" to group duplicates in device list.

	(gnome-control-center:16609): printers-cc-panel-WARNING **: You should install system-config-printer which provides DBus method "GetBestDrivers". Using fallback solution for now.

	(gnome-control-center:16609): printers-cc-panel-WARNING **: "HP-Color-LaserJet-CP1515n" is not a valid printer name.

And here's the relevant part of the /var/log/cups/access_log file:

	localhost - - [18/Dec/2012:12:33:12 +0100] "POST / HTTP/1.1" 200 188 Renew-Subscription client-error-not-found
	localhost - - [18/Dec/2012:12:33:12 +0100] "POST / HTTP/1.1" 200 349 Create-Printer-Subscription successful-ok
	localhost - - [18/Dec/2012:12:33:21 +0100] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
	localhost - root [18/Dec/2012:12:33:21 +0100] "POST / HTTP/1.1" 200 2622 CUPS-Get-Devices -
	localhost - - [18/Dec/2012:12:33:28 +0100] "POST / HTTP/1.1" 200 337 CUPS-Get-PPDs -
	localhost - - [18/Dec/2012:12:33:28 +0100] "POST / HTTP/1.1" 200 5384474 CUPS-Get-PPDs -
	localhost - - [18/Dec/2012:12:33:37 +0100] "POST / HTTP/1.1" 200 157 Cancel-Subscription successful-ok
	localhost - - [18/Dec/2012:12:33:37 +0100] "POST / HTTP/1.1" 200 157 Cancel-Subscription client-error-not-found

Please note that I did try installing "system-config-printer", but that
didn't help (it didn't even fix the warnings). Adding a printer this way
has worked before with wheezy and GNOME 3.4, but now that I'm using (a
fully updated) sid installation it apparently doesn't anymore.

Please tell me if you need more information to reproduce or debug this!

Best regards

Alexander Kurtz
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