Bug#695131: Printer: Can not manage local USB printer
Robert Marsellés Fontanet
robert.cardenal at gmail.com
Mon Dec 31 11:23:00 UTC 2012
Package: gnome-control-center
Followup-For: Bug #695131
Dear Maintainer,
* What led up to the situation?
I tried to install a local USB printer.
* What exactly did you do (or not do) that was effective (or
ineffective)?
I switched the printer on. Then I tried to configure it using the gnome-control-center. It searched printers locally and in
the network founding the proper printer. It displayed two stanzas with the same name though. I selected the first one and after a
short period of time a new window popped up saying that the system couldn't install the printer. Then I closed the application and
switched the printer off.
I looked up for open bugs with a similar behaviour. This is the first one even though the information in ~/.xsession-errors
is the same as reported in #696241 (changing the printer name of course). I attach the syslog information corresponding to the
described actions in case it can help you. I could also try what you suggest.
robert
-- System Information:
Debian Release: 7.0
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=ca_ES.utf8, LC_CTYPE=ca_ES.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages gnome-control-center depends on:
ii accountsservice 0.6.21-7
ii apg 2.2.3.dfsg.1-2
ii desktop-file-utils 0.20-0.1
ii gnome-control-center-data 1:3.4.2+git20121016.29d7c0-1
ii gnome-desktop3-data 3.4.2-1
ii gnome-icon-theme 3.4.0-2
ii gnome-icon-theme-symbolic 3.4.0-2
ii gnome-menus 3.4.2-5
ii gnome-settings-daemon 3.4.2+git20121218.7c1322-1
ii gsettings-desktop-schemas 3.4.2-3
ii libatk1.0-0 2.4.0-2
ii libc6 2.13-37
ii libcairo-gobject2 1.12.2-2
ii libcairo2 1.12.2-2
ii libcanberra-gtk3-0 0.28-6
ii libcanberra0 0.28-6
ii libcheese-gtk21 3.4.2-2
ii libcheese3 3.4.2-2
ii libclutter-1.0-0 1.10.8-2
ii libcogl-pango0 1.10.2-6
ii libcogl9 1.10.2-6
ii libcolord1 0.1.21-1
ii libcomerr2 1.42.5-1
ii libcups2 1.5.3-2.4
ii libdbus-1-3 1.6.8-1
ii libdbus-glib-1-2 0.100-1
ii libfontconfig1 2.9.0-7.1
ii libgcrypt11 1.5.0-3
ii libgdk-pixbuf2.0-0 2.26.1-1
ii libglib2.0-0 2.33.12+really2.32.4-3
ii libgnome-bluetooth10 3.4.2-1
ii libgnome-desktop-3-2 3.4.2-1
ii libgnome-menu-3-0 3.4.2-5
ii libgnomekbd7 3.4.0.2-1
ii libgnutls26 2.12.20-2
ii libgoa-1.0-0 3.4.2-1
ii libgssapi-krb5-2 1.10.1+dfsg-3
ii libgstreamer0.10-0 0.10.36-1
ii libgtk-3-0 3.4.2-4
ii libgtop2-7 2.28.4-3
ii libjson-glib-1.0-0 0.14.2-1
ii libk5crypto3 1.10.1+dfsg-3
ii libkrb5-3 1.10.1+dfsg-3
ii libnm-glib4 0.9.4.0-6
ii libnm-gtk0 0.9.4.1-2
ii libnm-util2 0.9.4.0-6
ii libnotify4 0.7.5-1
ii libpango1.0-0 1.30.0-1
ii libpolkit-gobject-1-0 0.105-3
ii libpulse-mainloop-glib0 2.0-6
ii libpulse0 2.0-6
ii libsocialweb-client2 0.25.20-2
ii libupower-glib1 0.9.17-1
ii libwacom2 0.6-1
ii libx11-6 2:1.5.0-1
ii libxcomposite1 1:0.4.3-2
ii libxdamage1 1:1.1.3-2
ii libxext6 2:1.3.1-2
ii libxfixes3 1:5.0-4
ii libxi6 2:1.6.1-1
ii libxklavier16 5.2.1-1
ii libxml2 2.8.0+dfsg1-7
ii zlib1g 1:1.2.7.dfsg-13
Versions of packages gnome-control-center recommends:
ii cups-pk-helper 0.2.3-2
ii gnome-online-accounts 3.4.2-1
ii gnome-session 3.4.2.1-3
ii gnome-user-guide 3.4.2-1+build1
ii iso-codes 3.40-1
ii mesa-utils 8.0.1-2+b3
ii mousetweaks 3.4.2-1
ii policykit-1-gnome 0.105-2
Versions of packages gnome-control-center suggests:
ii gnome-screensaver 3.4.1-1
ii gstreamer0.10-pulseaudio 0.10.31-3+nmu1
ii libcanberra-gtk-module 0.28-6
ii x11-xserver-utils 7.7~3
-- no debconf information
-------------- next part --------------
Dec 31 11:15:45 nyx kernel: [ 7853.296171] usb 2-3: new high-speed USB device number 9 using ehci_hcd
Dec 31 11:15:46 nyx kernel: [ 7853.429016] usb 2-3: New USB device found, idVendor=03f0, idProduct=5611
Dec 31 11:15:46 nyx kernel: [ 7853.429025] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 31 11:15:46 nyx kernel: [ 7853.429033] usb 2-3: Product: Photosmart C3100 series
Dec 31 11:15:46 nyx kernel: [ 7853.429039] usb 2-3: Manufacturer: HP
Dec 31 11:15:46 nyx kernel: [ 7853.429044] usb 2-3: SerialNumber: MY66LC601W04P9
Dec 31 11:15:46 nyx kernel: [ 7853.430530] usblp0: USB Bidirectional printer dev 9 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5611
Dec 31 11:15:46 nyx kernel: [ 7853.431108] scsi11 : usb-storage 2-3:1.3
Dec 31 11:15:46 nyx mtp-probe: checking bus 2, device 9: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-3"
Dec 31 11:15:46 nyx mtp-probe: bus: 2, device: 9 was not an MTP device
Dec 31 11:15:47 nyx kernel: [ 7854.428970] scsi 11:0:0:0: Direct-Access HP Photosmart C3180 1.00 PQ: 0 ANSI: 2
Dec 31 11:15:47 nyx kernel: [ 7854.431016] sd 11:0:0:0: Attached scsi generic sg2 type 0
Dec 31 11:15:47 nyx kernel: [ 7854.434030] sd 11:0:0:0: [sdb] Attached SCSI removable disk
Dec 31 11:15:51 nyx colord-sane: io/hpmud/musb.c 2066: Invalid usb_open: Permission denied
Dec 31 11:17:39 nyx dbus[2321]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper)
Dec 31 11:17:39 nyx dbus[2321]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism'
Dec 31 11:17:40 nyx kernel: [ 7967.681426] usblp0: removed
Dec 31 11:17:40 nyx kernel: [ 7967.683227] usblp0: USB Bidirectional printer dev 9 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5611
Dec 31 11:17:45 nyx colord-sane: io/hpmud/musb.c 2066: Invalid usb_open: Permission denied
Dec 31 11:18:21 nyx kernel: [ 8008.911611] usb 2-3: USB disconnect, device number 9
Dec 31 11:18:21 nyx kernel: [ 8008.912099] usblp0: removed
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