Bug#1032468: file-roller: does not work - no error messages except on stderr (org.freedesktop.DBus.Error.ServiceUnknown)

[Vincent Lefevre]

Package: file-roller
Version: 43.0-1
Severity: grave
Justification: renders package unusable

On some machine where file-roller is installed, when I want to open
https://cpan.metacpan.org/authors/id/S/SI/SISYPHUS/Math-MPFR-4.25.tar.gz
from Firefox, Firefox proposes to open the file with "Archive Manager"
as the recommended application. If I choose to do this, nothing happens!

I suppose that this corresponds to file-roller, as
/usr/share/applications/org.gnome.FileRoller.desktop contains
"Name=Archive Manager".

If I look at stderr (which is not visible by default), I can see the
following message that appears when I click OK to open the file:

Failed to register: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: org.freedesktop.DBus.Error.ServiceUnknown

First, any recommended application is expected to work without
any issue. Moreover, when something is wrong for an X application,
the application should display an error message in a dialog box,
so that the user can know what's going on; stderr is not sufficient
as it is not visible by default.

-- System Information:
Debian Release: 12.0
  APT prefers unstable-debug
  APT policy: (500, 'unstable-debug'), (500, 'stable-updates'), (500, 'stable-security'), (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
merged-usr: no
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 6.1.0-5-amd64 (SMP w/12 CPU threads; PREEMPT)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=POSIX, LC_CTYPE=C.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages file-roller depends on:
ii  bzip2                                        1.0.8-5+b1
ii  dconf-gsettings-backend [gsettings-backend]  0.40.0-4
ii  libarchive13                                 3.6.2-1
ii  libc6                                        2.36-8
ii  libcairo2                                    1.16.0-7
ii  libgdk-pixbuf-2.0-0                          2.42.10+dfsg-1+b1
ii  libglib2.0-0                                 2.74.6-1
ii  libgtk-3-0                                   3.24.36-4
ii  libhandy-1-0                                 1.8.1-1
ii  libjson-glib-1.0-0                           1.6.6-1
ii  libnautilus-extension4                       43.2-1
ii  libpango-1.0-0                               1.50.12+ds-1
ii  p7zip-full                                   16.02+dfsg-8

Versions of packages file-roller recommends:
ii  gvfs  1.50.3-1
ii  yelp  42.2-1

Versions of packages file-roller suggests:
pn  arj              <none>
pn  lha              <none>
ii  lzip             1.23-5
ii  lzop             1.04-2
pn  ncompress        <none>
pn  rpm2cpio         <none>
pn  rzip             <none>
ii  sharutils        1:4.15.2-9
pn  squashfs-tools   <none>
pn  unace            <none>
pn  unalz            <none>
pn  unar             <none>
ii  unzip            6.0-28
ii  xz-utils [lzma]  5.4.1-0.2
ii  zip              3.0-13
pn  zoo              <none>

-- no debconf information

-- 
Vincent Lefèvre <vincent at vinc17.net> - Web: <https://www.vinc17.net/>
100% accessible validated (X)HTML - Blog: <https://www.vinc17.net/blog/>
Work: CR INRIA - computer arithmetic / AriC project (LIP, ENS-Lyon)