[Pkg-hpijs-devel] Bug#482593: hplip: scanning does not work, hp-setup with no access to dbus

Wolfgang Schnitker wolfgang.schnitker at gmx.de
Tue Jul 15 16:51:19 UTC 2008


Package: hplip
Version: 2.8.6-1
Followup-For: Bug #482593

My HP Officejet 6110 does not scan. Test with hp-toolbox stops with an
error  "error: Unable to connect to dbus session bus. Exiting". Installation
of PIL python-imaging as advised by hp-check -r is afterwards not recognised (still adivsed
to install. Debian sane-package drops conf for hplip in "/etc/sane.d/dll.d/hplip".
hp-check does not read this. An installed parallel deskjet 694c is not
found. usb connected printer found, but not the cups queue. hp-fax does not
work and complains about python 2.3 running but python 2.5 is in use.
commandline use shows, that hp-fax is unable to connect ot dbus too.




-- Package-specific info:


HP Linux Imaging and Printing System (ver. 2.8.6)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper         
dependencies are installed to successfully compile HPLIP.                                                                                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                                                                                                   
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).   

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux rocket2 2.6.25-2-amd64 #1 SMP Fri Jun 27 00:16:12 UTC 2008 x86_64 GNU/Linux

Distribution:
debian testing

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7.6 installed

Checking for CUPS...
Status: Scheduler wird ausgef?ersion: 1.3.7
error_log is set to level: debug

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4


------------------------
| RUNTIME DEPENDENCIES |
------------------------


Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
To install this dependency, execute this command:
su -c "apt-get install --force-yes -y python-imaging"

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 2.8.6 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=2.8.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.6.20


-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVwarning: No queues found.
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: 3 errors and/or warnings.
ERED USB DEVICES |
--------------------------

  Device URI                                         Model                          
  -------------------------------------------------  -------------------------------
  hp:/usb/OfficeJet_6100_Series?serial=MY47SJ33W22R  HP OfficeJet 6100 Series       

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------



----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...

Checking output of 'scanimage -L'...
device `hpaio:/usb/OfficeJet_6100_Series?serial=MY47SJ33W22R' is a Hewlett-Packard OfficeJet_6100_Series all-in-one


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...

-----------------
| USB I/O SETUP |
-----------------


Checking for permissions of USB attached printers...

HP Device 0x2d11 at 001:004: 
    Device URI: hp:/usb/OfficeJet_6100_Series?serial=MY47SJ33W22R
    Device node: /dev/bus/usb/001/004
    Mode: 0664

-----------
| SUMMARY |
-----------


Summary of needed commands to run to satisfy missing dependencies:
su -c "apt-get install --force-yes -y python-imaging"

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html


Done.

-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (300, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.25-2-amd64 (SMP w/1 CPU core)
Locale: LANG=de_DE at euro, LC_CTYPE=de_DE at euro (charmap=ISO-8859-15)
Shell: /bin/sh linked to /bin/bash

Versions of packages hplip depends on:
ii  adduser                   3.108          add and remove users and groups
ii  coreutils                 6.10-6         The GNU core utilities
ii  cups [cupsys]             1.3.7-7        Common UNIX Printing System(tm) - 
ii  cupsys                    1.3.7-7        Common UNIX Printing System (trans
ii  hplip-data                2.8.6-1        HP Linux Printing and Imaging - da
ii  libc6                     2.7-10         GNU C Library: Shared libraries
ii  libcups2                  1.3.7-7        Common UNIX Printing System(tm) - 
ii  libdbus-1-3               1.2.1-2        simple interprocess messaging syst
ii  libsnmp15                 5.4.1~dfsg-8.1 SNMP (Simple Network Management Pr
ii  libssl0.9.8               0.9.8g-10.1    SSL shared libraries
ii  libusb-0.1-4              2:0.1.12-12    userspace USB programming library
ii  lsb-base                  3.2-12         Linux Standard Base 3.2 init scrip
ii  python                    2.5.2-1        An interactive high-level object-o
ii  python-dbus               0.82.4-2       simple interprocess messaging syst
ii  python-imaging            1.1.6-3        Python Imaging Library
ii  python-support            0.8.1          automated rebuilding support for P

Versions of packages hplip recommends:
ii  cups-client [cupsys-client 1.3.7-7       Common UNIX Printing System(tm) - 
ii  cupsys-client              1.3.7-7       Common UNIX Printing System (trans
ii  hpijs                      2.8.6+2.8.6-1 HP Linux Printing and Imaging - gs
pn  hpijs-ppds                 <none>        (no description available)
pn  hplip-gui                  <none>        (no description available)
ii  openprinting-ppds          20080211-2    OpenPrinting printer support - Pos

-- no debconf information





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