[Pkg-hpijs-devel] Bug#483205: [hplip] hp-toolbox does not find printer who was installed with hp-setup -i

wickey at gmx.at wickey at gmx.at
Tue May 27 19:02:12 UTC 2008


Package: hplip
Version: 2.8.4-1
Severity: normal

--- Please enter the report below this line. ---
Hi!

Printer was find sucsessfully with all hp tools and cups, printer works fine, but only hp-toolbox does not find the printer.

#########################
hp-info Output:
wickey at debian:~$ hp-info

HP Linux Imaging and Printing System (ver. 2.8.4)
Device Information Utility ver. 4.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hp:/net/Photosmart_C5100_series?ip=10.0.0.141

HP Linux Imaging and Printing System (ver. 2.8.4)
System Tray Status Service ver. 0.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


hp:/net/Photosmart_C5100_series?ip=10.0.0.141

Device Parameters (dynamic data):
  Parameter                     Value(s)
  ----------------------------  ----------------------------------------------------------
  agent1-ack                    False
  agent1-desc                   Black ink cartridge
  agent1-dvc                    0
  agent1-health                 0
  agent1-health-desc            Good/OK
  agent1-hp-ink                 False
  agent1-id                     0
  agent1-kind                   2
  agent1-known                  False
  agent1-level                  100
  agent1-level-trigger          0
  agent1-sku                    363
  agent1-type                   1
  agent1-virgin                 False
  agent2-ack                    False
  agent2-desc                   Cyan ink cartridge
  agent2-dvc                    0
  agent2-health                 0
  agent2-health-desc            Good/OK
  agent2-hp-ink                 False
  agent2-id                     0
  agent2-kind                   2
  agent2-known                  False
  agent2-level                  100
  agent2-level-trigger          0
  agent2-sku                    363
  agent2-type                   4
  agent2-virgin                 False
  agent3-ack                    False
  agent3-desc                   Magenta ink cartridge
  agent3-dvc                    0
  agent3-health                 0
  agent3-health-desc            Good/OK
  agent3-hp-ink                 False
  agent3-id                     0
  agent3-kind                   2
  agent3-known                  False
  agent3-level                  100
  agent3-level-trigger          0
  agent3-sku                    363
  agent3-type                   5
  agent3-virgin                 False
  agent4-ack                    False
  agent4-desc                   Yellow ink cartridge
  agent4-dvc                    0
  agent4-health                 0
  agent4-health-desc            Good/OK
  agent4-hp-ink                 False
  agent4-id                     0
  agent4-kind                   2
  agent4-known                  False
  agent4-level                  79
  agent4-level-trigger          0
  agent4-sku                    363
  agent4-type                   6
  agent4-virgin                 False
  agent5-ack                    False
  agent5-desc                   Photo cyan ink cartridge
  agent5-dvc                    0
  agent5-health                 0
  agent5-health-desc            Good/OK
  agent5-hp-ink                 False
  agent5-id                     0
  agent5-kind                   2
  agent5-known                  False
  agent5-level                  100
  agent5-level-trigger          0
  agent5-sku                    363
  agent5-type                   7
  agent5-virgin                 False
  agent6-ack                    False
  agent6-desc                   Photo magenta ink cartridge
  agent6-dvc                    0
  agent6-health                 0
  agent6-health-desc            Good/OK
  agent6-hp-ink                 False
  agent6-id                     0
  agent6-kind                   2
  agent6-known                  False
  agent6-level                  100
  agent6-level-trigger          0
  agent6-sku                    363
  agent6-type                   8
  agent6-virgin                 False
  back-end                      hp
  cups-printer                  Photosmart_C5100
  cups-uri                      hp:/net/Photosmart_C5100_series?ip=10.0.0.141
  dev-file
  device-state                  1
  device-uri                    hp:/net/Photosmart_C5100_series?ip=10.0.0.141
  deviceid                      MFG:HP;MDL:Photosmart C5100
                                series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1
                                ;CLS:PRINTER;DES:Q8220;SN:MY69KH212F04MK;S:038009C48400102
                                10078cb0000041b8006446b8004f47b8006444b8006448b8006445b800
                                64;Z:0102,05000009016a81013241013241013241013241013241
  duplexer                      0
  error-state                   0
  host                          10.0.0.141
  in-tray1                      True
  in-tray2                      False
  is-hp                         True
  media-path                    3
  panel                         0
  panel-line1
  panel-line2
  photo-tray                    0
  port                          1
  r                             2
  revision                      3
  rg                            000
  rr                            000002
  rs                            000000002
  scan-uri                      hpaio:/net/Photosmart_C5100_series?ip=10.0.0.141
  serial                        MY69KH212F04MK
  status-code                   1000
  status-desc                   The printer is idle.
  supply-door                   0
  top-door                      1

Model Parameters (static data):
  Parameter                     Value(s)
  ----------------------------  ----------------------------------------------------------
  align-type                    1
  clean-type                    1
  color-cal-type                4
  copy-type                     3
  embedded-server-type          1
  fax-type                      0
  fw-download                   0
  icon                          Photosmart_C5100.png
  io-mfp-mode                   3
  io-mode                       1
  io-support                    6
  job-storage                   0
  linefeed-cal-type             0
  model                         Photosmart_C5100_series
  model-ui                      HP Photosmart c5100 series
  model1                        Photosmart C5100 series
  model2                        Photosmart C5140
  model3                        Photosmart C5150
  model4                        Photosmart C5180
  model5                        Photosmart C5185
  model6                        Photosmart C5188
  panel-check-type              1
  pcard-type                    2
  plugin                        0
  plugin-library
  power-settings                0
  pq-diag-type                  0
  r-type                        1
  r0-agent1-kind                2
  r0-agent1-sku                 2
  r0-agent1-type                1
  r0-agent2-kind                2
  r0-agent2-sku                 2
  r0-agent2-type                4
  r0-agent3-kind                2
  r0-agent3-sku                 2
  r0-agent3-type                5
  r0-agent4-kind                2
  r0-agent4-sku                 2
  r0-agent4-type                6
  r0-agent5-kind                2
  r0-agent5-sku                 2
  r0-agent5-type                7
  r0-agent6-kind                2
  r0-agent6-sku                 2
  r0-agent6-type                8
  r1-agent1-kind                2
  r1-agent1-sku                 2
  r1-agent1-type                1
  r1-agent2-kind                2
  r1-agent2-sku                 2
  r1-agent2-type                4
  r1-agent3-kind                2
  r1-agent3-sku                 2
  r1-agent3-type                5
  r1-agent4-kind                2
  r1-agent4-sku                 2
  r1-agent4-type                6
  r1-agent5-kind                2
  r1-agent5-sku                 2
  r1-agent5-type                7
  r1-agent6-kind                2
  r1-agent6-sku                 2
  r1-agent6-type                8
  r2-agent1-kind                2
  r2-agent1-sku                 363
  r2-agent1-type                1
  r2-agent2-kind                2
  r2-agent2-sku                 363
  r2-agent2-type                4
  r2-agent3-kind                2
  r2-agent3-sku                 363
  r2-agent3-type                5
  r2-agent4-kind                2
  r2-agent4-sku                 363
  r2-agent4-type                6
  r2-agent5-kind                2
  r2-agent5-sku                 363
  r2-agent5-type                7
  r2-agent6-kind                2
  r2-agent6-sku                 363
  r2-agent6-type                8
  r4-agent1-kind                2
  r4-agent1-sku                 177
  r4-agent1-type                1
  r4-agent2-kind                2
  r4-agent2-sku                 177
  r4-agent2-type                4
  r4-agent3-kind                2
  r4-agent3-sku                 177
  r4-agent3-type                5
  r4-agent4-kind                2
  r4-agent4-sku                 177
  r4-agent4-type                6
  r4-agent5-kind                2
  r4-agent5-sku                 177
  r4-agent5-type                7
  r4-agent6-kind                2
  r4-agent6-sku                 177
  r4-agent6-type                8
  r8-agent1-kind                2
  r8-agent1-sku                 801
  r8-agent1-type                1
  r8-agent2-kind                2
  r8-agent2-sku                 801
  r8-agent2-type                4
  r8-agent3-kind                2
  r8-agent3-sku                 801
  r8-agent3-type                5
  r8-agent4-kind                2
  r8-agent4-sku                 801
  r8-agent4-type                6
  r8-agent5-kind                2
  r8-agent5-sku                 801
  r8-agent5-type                7
  r8-agent6-kind                2
  r8-agent6-sku                 801
  r8-agent6-type                8
  scan-style                    1
  scan-type                     1
  status-battery-check          0
  status-dynamic-counters       1
  status-type                   2
  support-released              1
  support-type                  2
  support-ver                   1.6.9
  tech-class                    DJGenericVIP
  tech-type                     2
  usb-pid                       5811
  usb-vid                       03f0

Status History (most recent first):
  Date/Time             Code   Status Description                        User      Job ID
  --------------------  -----  ----------------------------------------  --------  --------
  05/27/08 20:49:09     1000   The printer is idle.                      wickey    0


Done.     
####################################

hp-toolbox with device like hp-info with debuginfo

####################################
wickey at debian:~$ hp-toolbox --device=hp:/net/Photosmart_C5100_series?ip=10.0.0.141 -g

HP Linux Imaging and Printing System (ver. 2.8.4)
HP Device Manager ver. 13.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-toolbox(init)[5172]: debug: Locking file: /home/wickey/.hplip/hp-toolbox.lock
hp-toolbox(init)[5172]: debug: Parent PID=5172
hp-toolbox(dbus)[5173]: debug: Entering main loop...
hp-toolbox(UI)[5172]: debug: Using system locale: de_AT at euro
hp-toolbox(UI)[5172]: debug: Trying to load .qm file for de_AT at euro locale.
hp-toolbox(UI)[5172]: debug: Name of .qm file: hplip_de_AT at euro.qm
hp-toolbox(UI)[5172]: debug: Using locale: de_AT at euro
hp-toolbox(UI)[5172]: debug: Initializing toolbox UI...
hp-toolbox(UI)[5172]: debug: HPLIP Version: 2.8.4
hp-toolbox(UI)[5172]: debug: Setting up read_pipe
hp-toolbox(UI)[5172]: debug: Loading pixmap 'prog.png' from /usr/share/hplip/data/images/48x48
hp-toolbox(UI)[5172]: debug: Loading user settings...
hp-toolbox(UI)[5172]: debug: Print command: hp-print -p%PRINTER%
hp-toolbox(UI)[5172]: debug: Use Internal print command: True
hp-toolbox(UI)[5172]: debug: PCard command: hp-unload -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal PCard command: True
hp-toolbox(UI)[5172]: debug: Fax command: hp-sendfax -d %FAX_URI%
hp-toolbox(UI)[5172]: debug: Use internal fax command: True
hp-toolbox(UI)[5172]: debug: FAB command: hp-fab
hp-toolbox(UI)[5172]: debug: Use internal FAB command: False
hp-toolbox(UI)[5172]: debug: Copy command: hp-makecopies -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal copy command: True
hp-toolbox(UI)[5172]: debug: Scan command: kooka
hp-toolbox(UI)[5172]: debug: Use internal scan command: False
hp-toolbox(UI)[5172]: debug: Email alerts: False
hp-toolbox(UI)[5172]: debug: Email to address(es):
hp-toolbox(UI)[5172]: debug: Email from address:
hp-toolbox(UI)[5172]: debug: Auto refresh: False
hp-toolbox(UI)[5172]: debug: Auto refresh rate: 30
hp-toolbox(UI)[5172]: debug: Auto refresh type: 0
hp-toolbox(UI)[5172]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-toolbox(UI)[5172]: debug: dbus enabled
hp-toolbox(UI)[5172]: debug: Loading user settings...
hp-toolbox(UI)[5172]: debug: Print command: hp-print -p%PRINTER%
hp-toolbox(UI)[5172]: debug: Use Internal print command: True
hp-toolbox(UI)[5172]: debug: PCard command: hp-unload -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal PCard command: True
hp-toolbox(UI)[5172]: debug: Fax command: hp-sendfax -d %FAX_URI%
hp-toolbox(UI)[5172]: debug: Use internal fax command: True
hp-toolbox(UI)[5172]: debug: FAB command: hp-fab
hp-toolbox(UI)[5172]: debug: Use internal FAB command: False
hp-toolbox(UI)[5172]: debug: Copy command: hp-makecopies -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal copy command: True
hp-toolbox(UI)[5172]: debug: Scan command: kooka
hp-toolbox(UI)[5172]: debug: Use internal scan command: False
hp-toolbox(UI)[5172]: debug: Email alerts: False
hp-toolbox(UI)[5172]: debug: Email to address(es):
hp-toolbox(UI)[5172]: debug: Email from address:
hp-toolbox(UI)[5172]: debug: Auto refresh: False
hp-toolbox(UI)[5172]: debug: Auto refresh rate: 30
hp-toolbox(UI)[5172]: debug: Auto refresh type: 0
hp-toolbox(UI)[5172]: debug: Loading pixmap 'scan.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'print.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'fax.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'pcard.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'makecopies.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'warning.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'error.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'ok.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'inkdrop.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'toner.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'busy.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'paper.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'idle.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'scan.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'print.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'fax.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'pcard.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'makecopies.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'warning.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'error.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'ok.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'inkdrop.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'toner.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'busy.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'paper.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[5172]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[5172]: debug: Loading user settings...
hp-toolbox(UI)[5172]: debug: Print command: hp-print -p%PRINTER%
hp-toolbox(UI)[5172]: debug: Use Internal print command: True
hp-toolbox(UI)[5172]: debug: PCard command: hp-unload -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal PCard command: True
hp-toolbox(UI)[5172]: debug: Fax command: hp-sendfax -d %FAX_URI%
hp-toolbox(UI)[5172]: debug: Use internal fax command: True
hp-toolbox(UI)[5172]: debug: FAB command: hp-fab
hp-toolbox(UI)[5172]: debug: Use internal FAB command: False
hp-toolbox(UI)[5172]: debug: Copy command: hp-makecopies -d %DEVICE_URI%
hp-toolbox(UI)[5172]: debug: Use internal copy command: True
hp-toolbox(UI)[5172]: debug: Scan command: kooka
hp-toolbox(UI)[5172]: debug: Use internal scan command: False
hp-toolbox(UI)[5172]: debug: Email alerts: False
hp-toolbox(UI)[5172]: debug: Email to address(es):
hp-toolbox(UI)[5172]: debug: Email from address:
hp-toolbox(UI)[5172]: debug: Auto refresh: False
hp-toolbox(UI)[5172]: debug: Auto refresh rate: 30
hp-toolbox(UI)[5172]: debug: Auto refresh type: 0
hp-toolbox(UI)[5172]: debug: FAB command: hp-fab
hp-toolbox(UI)[5172]: debug: Loading pixmap 'battery.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'warning.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'error.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'ok.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'busy.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'idle.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Loading pixmap 'print.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Tabs_currentChanged()
hp-toolbox(UI)[5172]: debug: ScrollView.onUpdate()
hp-toolbox(UI)[5172]: debug: ScrollView.onDeviceChange(None)
hp-toolbox(UI)[5172]: debug: Unsupported device
hp-toolbox(UI)[5172]: debug: Starting GUI loop...
hp-toolbox(UI)[5172]: debug: Rescanning device list...
hp-toolbox(UI)[5172]: debug: total changes = 0
hp-toolbox(UI)[5172]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[5172]: debug: ScrollView.onDeviceChange(None)
hp-toolbox(UI)[5172]: debug: Unsupported device
hp-toolbox(UI)[5172]: debug: Loading pixmap 'warning.png' from /usr/share/hplip/data/images/32x32
hp-toolbox(UI)[5172]: debug: Activate: ******************** hp:/net/Photosmart_C5100_series?ip=10.0.0.141 ********************
error: Device hp:/net/Photosmart_C5100_series?ip=10.0.0.141 not found
hp-toolbox(dbus)[5173]: debug: Ctrl-C: Exiting...
MainLoop exited!
hp-toolbox(dbus)[5173]: debug: Killing parent toolbox process (pid=5172)...

#####################################

The Printer works fine, only hp-toolbox doesnt work.

--- System information. ---
Architecture: i386
Kernel:       Linux 2.6.24-1-686

Debian Release: lenny/sid
  990 testing         www.debian-multimedia.org 
  990 testing         security.debian.org 
  990 testing         ftp.at.debian.org 
  500 unstable        ftp.at.debian.org 

--- Package information. ---
Depends                  (Version) | Installed
==================================-+-================
coreutils               (>= 5.1.0) | 6.10-3
lsb-base                    (>= 3) | 3.2-11
adduser                  (>= 3.34) | 3.107
cupsys                 (>= 1.1.20) | 1.3.7-5
hplip-data              (>> 2.8.4) | 2.8.4-1
hplip-data            (<< 2.8.4.1) | 2.8.4-1
libc6                   (>= 2.7-1) | 2.7-10
libcupsys2              (>= 1.3.4) | 1.3.7-5
libdbus-1-3             (>= 1.0.2) | 1.2.1-2
libjpeg62                          | 6b-14
libsane              (>= 1.0.11-3) | 1.0.19-10
libsnmp15          (>= 5.4.1~dfsg) | 5.4.1~dfsg-7.1
libssl0.9.8          (>= 0.9.8f-5) | 0.9.8g-10
libusb-0.1-4         (>= 2:0.1.12) | 2:0.1.12-11
python                    (<< 2.6) | 2.5.2-1
python                    (>= 2.5) | 2.5.2-1
python-support          (>= 0.7.1) | 0.7.7
python-dbus              (>= 0.80) | 0.82.4-2
python-imaging                     | 1.1.6-2

-- 

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