[Pkg-hpijs-devel] Bug#647868: hplip-cups: rasterizer fails on powerpc (endianness issue?)
Daniel Kahn Gillmor
dkg at fifthhorseman.net
Mon Nov 7 01:40:31 UTC 2011
Package: hplip-cups
Version: 3.11.10-1
Severity: important
Tags: upstream
I tried printing the attached small jpeg (of a church lit at night) to
an HP LaserJet8000N using the hp socket connection (anonymized url for
the cups printer: hp:/net/HP_LaserJet_8000_Series?ip=X.Y.Z.W) from
this powerpc machine.
What it actually printed was the second attachment (which i scanned
back in), which looks to me like some sort of byte-swapped or even
bit-swapped) version of the file.
I made a second connection to the same printer using this command:
lpadmin -p printer2 -E -P /usr/share/ppd/cups-included/postscript.ppd -v lpd://printer
and was able to print the image successfully, so i suspect the problem
is with the hplip connection or rasterizer and not with cups in
general.
I tried to report this upstream at
https://bugs.launchpad.net/hplip/+filebug, but got the following error
message from launchpad multple times:
----------------
Timeout error
Sorry, something just went wrong in Launchpad.
We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.
Trying again in a couple of minutes might work.
(Error ID: OOPS-cef35f46b922342a569199586c79a1a4)
----------------
(a different "Error ID" each time, of course).
I saw this problem first with 3.11.7-1 (wheezy) and then replicated it
with 3.11.10-1 (sid).
I'm happy to try to get more detailed information from this system;
please let me know what details would be helpful in tracking down this
problem.
Regards,
--dkg
-- Package-specific info:
HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:57: GtkWarning: could not open display
warnings.warn(str(e), _gtk.Warning)
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux tut 3.0.0-1-powerpc64 #1 SMP Sat Aug 27 21:04:49 UTC 2011 ppc64 GNU/Linux
Distribution:
debian testing
Checking Python version...
OK, version 2.7.2 installed
Checking PyQt 4.x version...
OK, version 4.8.3 installed.
Checking for CUPS...
Status: scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.84.0
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.11.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/HP_LaserJet_8000_Series?ip=10.156.156.3"
printer_name = Moore
working_dir = .
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 11/06/11 20:30:24
version = 3.11.10
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Moore
-----
Type: Printer
Device URI: hp:/net/HP_LaserJet_8000_Series?ip=10.156.156.3
PPD: /etc/cups/ppd/Moore.ppd
PPD Description: HP LaserJet 8000, hpcups 3.11.5
Printer status: printer Moore is idle. enabled since Sun Nov 6 20:24:47 2011
ready to print
error: Unable to connect to dbus session bus.
Communication status: Good
moore2
------
Type: Unknown
Device URI: lpd://moore
PPD: /etc/cups/ppd/moore2.ppd
PPD Description: Generic PostScript Printer
Printer status: printer moore2 is idle. enabled since Sun Nov 6 20:19:08 2011
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `plustek:libusb:005:005' is a Canon CanoScan N670U/N676U/LiDE20 flatbed scanner
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
---------------
| USER GROUPS |
---------------
abc dialout cdrom floppy audio video plugdev scanner scard
error: User needs to be member of group 'lp' to enable print, scan & fax.
error: User needs to be member of group 'lpadmin' to manage printers.
-----------
| SUMMARY |
-----------
error: 3 errors and/or warnings.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
-- System Information:
Debian Release: wheezy/sid
APT prefers testing
APT policy: (500, 'testing'), (50, 'unstable')
Architecture: powerpc (ppc64)
Kernel: Linux 3.0.0-1-powerpc64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip-cups depends on:
ii cups 1.5.0-8
ii cups-ppdc [cupsddk] 1.5.0-8
ii cupsddk 1.5.0-8
ii ghostscript-cups 9.04~dfsg-2
ii libc6 2.13-21
ii libcups2 1.5.0-8
ii libcupsimage2 1.5.0-8
ii libgcc1 1:4.6.1-15
ii libhpmud0 3.11.10-1
ii libjpeg8 8c-2
ii libssl1.0.0 1.0.0e-2
ii libstdc++6 4.6.1-15
hplip-cups recommends no packages.
Versions of packages hplip-cups suggests:
pn hplip 3.11.10-1
pn hplip-doc <none>
-- no debconf information
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