[Pkg-hpijs-devel] Bug#741694: hplip: Cartridge not latched
Apostolos
akef at freemail.gr
Sat Mar 15 18:41:02 UTC 2014
Package: hplip
Version: 3.14.1-1
Severity: important
Dear Maintainer,
I have an HP DeskJet F2180. After last "aptitude full-upgrade" on 14/3/2014 hp-
toolbox reports the error "Catridge not latched".
Checking at Ink level tab, I can see only the color cartridge, no black.
"hp-check -t" reports that cups is not running, although it is running fine. I
can see and admin printers on localhost:631.
I can not print at all.
if I kill hp-toolbox, printing is working perfectly!!!
-- Package-specific info:
Saving output in log file: /home/akefalas/hp-check.log
HP Linux Imaging and Printing System (ver. 3.14.1)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully
run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and
run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-testing version is not supported. Using debian-7.2 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13-1-amd64 #1 SMP Debian 3.13.5-1 (2014-03-04) GNU/Linux
Host: apollo
Proc: 3.13-1-amd64 #1 SMP Debian 3.13.5-1 (2014-03-04) GNU/Linux
Distribution: debian testing
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.14.1
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro testing version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.1
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
html=/usr/share/doc/hplip-3.14.1
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.1
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/Deskjet_F2100_series?serial=CN81V4T07904TK"
printer_name = HP_Deskjet_F2100_series_USB_CN81V4T07904TK_HPLIP
working_dir = .
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[refresh]
rate = 30
enable = true
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = false
last_upgraded_time = 1394907994.11586
pending_upgrade_time = 0
latest_available_version = 3.13.11
[installation]
date_time = 03/15/14 20:33:20
version = 3.14.1
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL -
0.105 OK -
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.15 OK -
scanimage Shell-Scanning OPTIONAL 1.0
1.0.24 OK -
error: avahi-utils avahi-utils OPTIONAL -
- MISSING 'avahi-utils needs to be installed'
dbus DBus REQUIRED -
1.8.0 OK -
cups CUPS REQUIRED 1.1
1.7.1 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9
0.998 OK -
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
3.0 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 OK -
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.10.3 OK -
libjpeg JPEG-Lib REQUIRED -
- OK -
libpthread POSIX-Threads-Lib REQUIRED -
2.18 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2
2.7.6 OK -
pyqt4 Python-Qt4 REQUIRED 4.0
4.10.3 OK -
cups-devel CUPS-SDK REQUIRED -
1.7.1 OK -
error: sane-devel SANE-SDK REQUIRED -
- MISSING 'sane-devel needs to be installed'
libusb USB-Lib REQUIRED -
1.0 OK -
sane Scan-Lib REQUIRED -
- OK -
error: cups-image CUPS-Image-Lib REQUIRED -
1.7.1 MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
- MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED -
2.1.0 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.14.1 OK -
pcardext PhotoCard-Extension REQUIRED -
3.14.1 OK -
hpmudext IO-Extension REQUIRED -
3.14.1 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.14.1 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.14.1 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/Deskjet_F2100_series?serial=CN81V4T07904TK' is a Hewlett-
Packard Deskjet_F2100_series all-in-one
device `v4l:/dev/video0' is a Noname USB Camera (05a9:0511) virtual device
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
--------------------------------------------------
--------------------------
hp:/usb/Deskjet_F2100_series?serial=CN81V4T07904TK HP Deskjet F2100 series
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_F2100
--------
Type: Printer
Device URI: hp:/usb/Deskjet_F2100_series?serial=CN81V4T07904TK
PPD: /etc/cups/ppd/HP_F2100.ppd
PPD Description: HP Deskjet f2100 Series, hpcups 3.14.1
Printer status: printer HP_F2100 is idle. enabled since Sat 15 Mar 2014
07:57:23 PM EET
ready to print
Communication status: Good
--------------
| PERMISSION |
--------------
USB HP_F2100 Required - -
OK Node:'/dev/bus/usb/006/009' Perm:' root lp rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libsane-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
Total Errors: 4
Total Warnings: 0
Run 'hp-doctor' command to prompt and fix the issues.
Done.
-- System Information:
Debian Release: jessie/sid
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.13-1-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip depends on:
ii adduser 3.113+nmu3
ii coreutils 8.21-1
ii cups 1.7.1-7
ii hplip-data 3.14.1-1
ii libc6 2.18-4
ii libcups2 1.7.1-7
ii libdbus-1-3 1.8.0-2
ii libhpmud0 3.14.1-1
ii libsane 1.0.24-1.1+b1
ii libsane-hpaio 3.14.1-1
ii libsnmp30 5.7.2~dfsg-8.1+b1
ii libssl1.0.0 1.0.1f-1
ii libusb-1.0-0 2:1.0.17-1+b1
ii lsb-base 4.1+Debian12
ii policykit-1 0.105-4
ii printer-driver-hpcups 3.14.1-1
ii python 2.7.5-5
ii python-dbus 1.2.0-2+b2
ii python-gobject-2 2.28.6-12+b1
ii python-imaging 2.3.0-2
ii python-pexpect 3.1-1
ii python-reportlab 3.0-1
ii wget 1.15-1
Versions of packages hplip recommends:
ii avahi-daemon 0.6.31-4
ii printer-driver-postscript-hp 3.14.1-1
ii sane-utils 1.0.24-1.1+b1
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.14.1-1
ii python-notify 0.1.1-3
ii system-config-printer 1.4.3-4
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