[Pkg-hpijs-devel] Bug#767354: hplip-gui: hp-sendfax dialog never gets past step 3
Dominique Brazziel
dbrazziel at snet.net
Thu Oct 30 12:33:06 UTC 2014
Package: hplip-gui
Version: 3.14.6-1
Severity: important
Dear Maintainer,
The 'hp-sendfax' dialog, whether started from the command line
or through the device manager, never progresses past first screen
which asks which files to add. The 'Next' (as well as 'Back', Move
Up/Down and Remove) buttons are all grayed out. This causes the
jobs to be sent without a recipient name or fax number, which I assume
those are filled in during Steps 4 and 5.
Also, the files which have been selected do not appear in the
window after selection.
Attached are a log of 'hp-sendfax -ldebug', which shows it enter
the GUI loop. Also attached is the output of 'hp-check'.
-- Package-specific info:
-- System Information:
Debian Release: jessie/sid
APT prefers testing
APT policy: (990, 'testing'), (500, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 3.16-3-686-pae (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8) (ignored: LC_ALL set to en_US.UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip-gui depends on:
ii dbus-x11 1.8.8-2
ii gksu 2.0.2-7
ii hplip 3.14.6-1+b1
ii python-qt4 4.11.2+dfsg-1
ii python-qt4-dbus 4.11.2+dfsg-1
Versions of packages hplip-gui recommends:
ii python-notify 0.1.1-3
ii xsane 0.998-6+b1
hplip-gui suggests no packages.
-- no debconf information
-------------- next part --------------
[01mHP Linux Imaging and Printing System (ver. 3.14.6)[0m
[01mPC Sendfax Utility ver. 9.0[0m
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[34;01mhp-sendfax[1379]: debug: getPrinterName(hpfax:/net/Officejet_7400_series?ip=192.168.1.2, HPOJFAX, ['hpfax'], {'fax-type': (<built-in function gt>, 0)})[0m
[34;01mhp-sendfax[1379]: debug: Mode=1[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Cache miss: officejet_7400_series[0m
[34;01mhp-sendfax[1379]: debug: Reading file: /usr/share/hplip/data/models/models.dat[0m
[34;01mhp-sendfax[1379]: debug: Searching for section [officejet_7400_series] in file /usr/share/hplip/data/models/models.dat[0m
[34;01mhp-sendfax[1379]: debug: Found section [officejet_7400_series] in file /usr/share/hplip/data/models/models.dat[0m
[34;01mhp-sendfax[1379]: debug: [u'HPOJFAX'][0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Exception: 4 (Unknown/invalid device-uri field)[0m
[34;01mhp-sendfax[1379]: debug: Loading user settings...[0m
[34;01mhp-sendfax[1379]: debug: FAB command: /usr/bin/hp-fab [0m
[34;01mhp-sendfax[1379]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh: False[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh rate: 30[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh type: 1[0m
[34;01mhp-sendfax[1379]: debug: Systray visible: 0[0m
[34;01mhp-sendfax[1379]: debug: Systray messages: 0[0m
[34;01mhp-sendfax[1379]: debug: Last used device URI: hpfax:/net/Officejet_7400_series?ip=192.168.1.2[0m
[34;01mhp-sendfax[1379]: debug: Last used printer: HPOJFAX[0m
[34;01mhp-sendfax[1379]: debug: Working directory: .[0m
[34;01mhp-sendfax[1379]: debug: Loading user settings...[0m
[34;01mhp-sendfax[1379]: debug: FAB command: /usr/bin/hp-fab [0m
[34;01mhp-sendfax[1379]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh: False[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh rate: 30[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh type: 1[0m
[34;01mhp-sendfax[1379]: debug: Systray visible: 0[0m
[34;01mhp-sendfax[1379]: debug: Systray messages: 0[0m
[34;01mhp-sendfax[1379]: debug: Last used device URI: hpfax:/net/Officejet_7400_series?ip=192.168.1.2[0m
[34;01mhp-sendfax[1379]: debug: Last used printer: HPOJFAX[0m
[34;01mhp-sendfax[1379]: debug: Working directory: .[0m
[34;01mhp-sendfax[1379]: debug: Loading user settings...[0m
[34;01mhp-sendfax[1379]: debug: FAB command: /usr/bin/hp-fab [0m
[34;01mhp-sendfax[1379]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh: False[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh rate: 30[0m
[34;01mhp-sendfax[1379]: debug: Auto refresh type: 1[0m
[34;01mhp-sendfax[1379]: debug: Systray visible: 0[0m
[34;01mhp-sendfax[1379]: debug: Systray messages: 0[0m
[34;01mhp-sendfax[1379]: debug: Last used device URI: hpfax:/net/Officejet_7400_series?ip=192.168.1.2[0m
[34;01mhp-sendfax[1379]: debug: Last used printer: HPOJFAX[0m
[34;01mhp-sendfax[1379]: debug: Working directory: .[0m
[34;01mhp-sendfax[1379]: debug: Locking: /home/user/.hplip/hp-sendfax-HPOJFAX.lock[0m
[34;01mhp-sendfax[1379]: debug: Starting GUI loop...[0m
[34;01mhp-sendfax[1379]: debug: Unlocking: /home/user/.hplip/hp-sendfax-HPOJFAX.lock[0m
Done.
-------------- next part --------------
[01mSaving output in log file: /var/log/hp-check.log[0m
[01mHP Linux Imaging and Printing System (ver. 3.14.6)[0m
[01mDependency/Version Check Utility ver. 15.1[0m
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[01mNote: hp-check can be run in three modes:[0m
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the
proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time
dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
[35;01mwarning: [01mdebian-testing version is not supported. Using debian-7.5 versions dependencies to verify and install...[0m[0m
---------------
| SYSTEM INFO |
---------------
Kernel: 3.16-3-686-pae #1 SMP Debian 3.16.5-1 (2014-10-10) GNU/Linux
Host: asusb202
Proc: 3.16-3-686-pae #1 SMP Debian 3.16.5-1 (2014-10-10) GNU/Linux
Distribution: debian testing
Bitness: 32 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.14.6
HPLIP-Home: /usr/share/hplip
[35;01mwarning: HPLIP-Installation: Auto installation is not supported for debian distro testing version [0m
[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
html=/usr/share/doc/hplip-3.14.6
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
Plugins are not installed. Could not access file: No such file or directory
[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
[last_used]
printer_name = HPOJFAX
working_dir = .
device_uri = hpfax:/net/Officejet_7400_series?ip=192.168.1.2
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.14.6
date_time = 10/30/2014 08:08:24
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
[upgrade]
latest_available_version = 3.13.11
notify_upgrade = false
last_upgraded_time = 1414632280.94953
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
gs Ghostscript REQUIRED 7.05 9.06 OK -
network Network-wget OPTIONAL - 1.15 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.8.8 OK -
cups CUPS REQUIRED 1.1 1.7.5 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
-------------------------
| General Dependencies |
-------------------------
[31;01m error: reportlab Python-PDF-Lib OPTIONAL 2.0 3.1.8 MISSING 'reportlab needs to be installed'[0m
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11.2 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.8 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.11.2 OK -
cups-devel CUPS-SDK REQUIRED - 1.7.5 OK -
sane-devel SANE-SDK REQUIRED - 1.0.24 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.24 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.7.5 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED - 4.9.1 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 4.0 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.14.6 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.6 OK -
hpmudext IO-Extension REQUIRED - 3.14.6 OK -
-----------------------
| Scan Configuration |
-----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.14.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.14.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/Officejet_7400_series?ip=192.168.1.2' is a Hewlett-Packard Officejet_7400_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
[01mEWF2540[0m
[01m-------[0m
Type: Unknown
Device URI: socket://192.168.1.13:9100
PPD: /etc/cups/ppd/EWF2540.ppd
PPD Description: Epson WF-2540 Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
Printer status: printer EWF2540 is idle. enabled since Wed 15 Oct 2014 07:01:23 PM EDT
[35;01mwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.[0m
[01mGCPHPOJ7410[0m
[01m-----------[0m
Type: Unknown
Device URI: gcp://sixerjman%40gmail.com/4a1c4ded-a03b-3075-0b9e-d4d6494b680e
PPD: /etc/cups/ppd/GCPHPOJ7410.ppd
PPD Description: Google Cloud Print, 1.0
Printer status: printer GCPHPOJ7410 is idle. enabled since Tue 26 Aug 2014 11:33:27 AM EDT
[35;01mwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.[0m
[01mGCPPrint_to_FedEx_Office[0m
[01m------------------------[0m
Type: Unknown
Device URI: gcp://sixerjman%40gmail.com/__google__fedex
PPD: /etc/cups/ppd/GCPPrint_to_FedEx_Office.ppd
PPD Description: Google Cloud Print, 1.0
Printer status: printer GCPPrint_to_FedEx_Office is idle. enabled since Sun 24 Aug 2014 08:55:33 AM EDT
[35;01mwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.[0m
[01mGCPSave_to_Google_Drive[0m
[01m-----------------------[0m
Type: Unknown
Device URI: gcp://sixerjman%40gmail.com/__google__docs
PPD: /etc/cups/ppd/GCPSave_to_Google_Drive.ppd
PPD Description: Google Cloud Print, 1.0
Printer status: printer GCPSave_to_Google_Drive is idle. enabled since Sun 24 Aug 2014 08:55:32 AM EDT
[35;01mwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.[0m
[01mHPOJ6310[0m
[01m--------[0m
Type: Unknown
Device URI: smb://dell5150/hpoj6310
PPD: /etc/cups/ppd/HPOJ6310.ppd
PPD Description: HP Officejet 6300 Series, hpcups 3.14.6
Printer status: printer HPOJ6310 is idle. enabled since Thu 02 Oct 2014 11:59:15 AM EDT
[35;01mwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.[0m
[01mHPOJ7410[0m
[01m--------[0m
Type: Printer
Device URI: hp:/net/Officejet_7400_series?ip=192.168.1.2
PPD: /etc/cups/ppd/HPOJ7410.ppd
PPD Description: HP Officejet 7400 Series, hpcups 3.14.6
Printer status: printer HPOJ7410 is idle. enabled since Wed 29 Oct 2014 10:34:54 AM EDT
/usr/share/mibs/ietf/ATM-TC-MIB: Permission denied
/usr/share/mibs/ietf/AGENTX-MIB: Permission denied
/usr/share/mibs/ietf/BGP4-MIB: Permission denied
/usr/share/mibs/ietf/APM-MIB: Permission denied
Communication status: Good
[01mHPOJFAX[0m
[01m-------[0m
Type: Fax
Device URI: hpfax:/net/Officejet_7400_series?ip=192.168.1.2
PPD: /etc/cups/ppd/HPOJFAX.ppd
PPD Description: HP Fax hpcups
Printer status: printer HPOJFAX disabled since Wed 29 Oct 2014 09:08:51 PM EDT -
Rendering completed
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
[01mMissing Required Dependencies[0m
[01m-----------------------------[0m
None
[01mMissing Optional Dependencies[0m
[01m-----------------------------[0m
[31;01merror: 'python-reportlab' package is missing/incompatible [0m
Total Errors: 1
Total Warnings: 5
Run 'hp-doctor' command to prompt and fix the issues.
Done.
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