<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:13px">- the section CUPS web interface</span><br><div><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div style><span style="font-family:arial,sans-serif;font-size:13px">nothing special on the web interface. usual printer. no error messages. printer on idle state. everyting seems ok.</span></div>
<div style><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div style><span style="font-family:arial,sans-serif;font-size:13px">- the section CUPS error_log</span><span style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div><div style><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div style><span style="font-family:arial,sans-serif;font-size:13px">i already provide this information </span><span style="font-family:arial,sans-serif;font-size:13px">2) on my previous message</span></div>
</div><div class="gmail_extra"><br clear="all"><div>-- AK</div>
<br><br><div class="gmail_quote">On 22 December 2012 16:35, Bastien ROUCARIES <span dir="ltr"><<a href="mailto:roucaries.bastien@gmail.com" target="_blank">roucaries.bastien@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
thanks it is better.<br>
<br>
Could you try:<br>
- the section CUPS web interface ?<br>
- the section CUPS error_log ?<br>
<br>
And explain what you do, before posting some stuff (like you do for usb section)<br>
<br>
On Sat, Dec 22, 2012 at 8:58 AM, Alexey Kuznetsov<br>
<div class="HOEnZb"><div class="h5"><<a href="mailto:kuznetsov.alexey@gmail.com">kuznetsov.alexey@gmail.com</a>> wrote:<br>
> Sorry, I'm not man of the words. Please lead me on information I should<br>
> provide.<br>
><br>
> 1) I did all steps described on wiki page, expect Ubuntu related, as I<br>
> though. Or you mean all steps on USB section? I ll do it.<br>
><br>
> 2) I have USB printer.<br>
> <a href="http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=439428&lang=en&cc=uk&prodTypeId=18972&prodSeriesId=439423&taskId" target="_blank">http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=439428&lang=en&cc=uk&prodTypeId=18972&prodSeriesId=439423&taskId</a><br>
><br>
> 3) When I had Debian 6, everying works ok. I abbe to print locally and<br>
> througth network using CUPS drivers. Debian 7 gives me no result. When I add<br>
> print job, it stuck in the queue forever. Noting comes out from printer. And<br>
> job appears stopped.<br>
><br>
> 4) My server is PPC machine.<br>
><br>
> ###<br>
><br>
> 1)<br>
><br>
> axet@mini:~$ lsmod | grep usb<br>
> usblp 13115 0<br>
> usbhid 36507 0<br>
> usb_storage 40099 1<br>
> hid 72395 1 usbhid<br>
> usbcore 130469 7<br>
> ehci_hcd,ohci_hcd,uas,usb_storage,usbhid,usblp<br>
> usb_common 4034 1 usbcore<br>
> axet@mini:~$<br>
><br>
> 2)<br>
><br>
> Dec 22 11:25:54 mini kernel: [29872.281571] usb 1-1.1: new high-speed USB<br>
> device number 12 using ehci_hcd<br>
> Dec 22 11:25:54 mini kernel: [29872.374282] usb 1-1.1: New USB device found,<br>
> idVendor=03f0, idProduct=2b17<br>
> Dec 22 11:25:54 mini kernel: [29872.374293] usb 1-1.1: New USB device<br>
> strings: Mfr=1, Product=2, SerialNumber=3<br>
> Dec 22 11:25:54 mini kernel: [29872.374299] usb 1-1.1: Product: HP LaserJet<br>
> 1020<br>
> Dec 22 11:25:54 mini kernel: [29872.374303] usb 1-1.1: Manufacturer:<br>
> Hewlett-Packard<br>
> Dec 22 11:25:54 mini kernel: [29872.374307] usb 1-1.1: SerialNumber: JL2NBET<br>
> Dec 22 11:25:54 mini kernel: [29872.377128] usblp0: USB Bidirectional<br>
> printer dev 12 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17<br>
> Dec 22 11:25:54 mini mtp-probe: checking bus 1, device 12:<br>
> "/sys/devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1"<br>
> Dec 22 11:25:54 mini mtp-probe: bus: 1, device: 12 was not an MTP device<br>
> Dec 22 11:25:54 mini logger: loading hp_laserjet_1020 firmware 001 012<br>
> Dec 22 11:25:54 mini kernel: [29872.592376] usb 1-1.2: USB disconnect,<br>
> device number 11<br>
> Dec 22 11:25:54 mini kernel: [29872.797258] usb 1-1.2: new high-speed USB<br>
> device number 13 using ehci_hcd<br>
> Dec 22 11:25:55 mini kernel: [29872.890096] usb 1-1.2: New USB device found,<br>
> idVendor=1058, idProduct=1100<br>
> Dec 22 11:25:55 mini kernel: [29872.890107] usb 1-1.2: New USB device<br>
> strings: Mfr=1, Product=2, SerialNumber=3<br>
> Dec 22 11:25:55 mini kernel: [29872.890113] usb 1-1.2: Product: My Book<br>
> Dec 22 11:25:55 mini kernel: [29872.890117] usb 1-1.2: Manufacturer: Western<br>
> Digital<br>
> Dec 22 11:25:55 mini kernel: [29872.890122] usb 1-1.2: SerialNumber:<br>
> 57442D574341534E30303431303733<br>
> Dec 22 11:25:55 mini kernel: [29872.891845] scsi6 : usb-storage 1-1.2:1.0<br>
> Dec 22 11:25:55 mini mtp-probe: checking bus 1, device 13:<br>
> "/sys/devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.2"<br>
> Dec 22 11:25:55 mini mtp-probe: bus: 1, device: 13 was not an MTP device<br>
> Dec 22 11:25:56 mini kernel: [29873.889632] scsi 6:0:0:0: Direct-Access<br>
> WD 7500AAC External 1.65 PQ: 0 ANSI: 4<br>
> Dec 22 11:25:56 mini kernel: [29873.894127] sd 6:0:0:0: Attached scsi<br>
> generic sg2 type 0<br>
> Dec 22 11:25:56 mini kernel: [29873.894344] sd 6:0:0:0: [sdc] 1465149168<br>
> 512-byte logical blocks: (750 GB/698 GiB)<br>
> Dec 22 11:25:56 mini kernel: [29873.895206] sd 6:0:0:0: [sdc] Write Protect<br>
> is off<br>
> Dec 22 11:25:56 mini kernel: [29873.895217] sd 6:0:0:0: [sdc] Mode Sense: 21<br>
> 00 00 00<br>
> Dec 22 11:25:56 mini kernel: [29873.896080] sd 6:0:0:0: [sdc] No Caching<br>
> mode page present<br>
> Dec 22 11:25:56 mini kernel: [29873.896091] sd 6:0:0:0: [sdc] Assuming drive<br>
> cache: write through<br>
> Dec 22 11:25:56 mini kernel: [29873.900557] sd 6:0:0:0: [sdc] No Caching<br>
> mode page present<br>
> Dec 22 11:25:56 mini kernel: [29873.900571] sd 6:0:0:0: [sdc] Assuming drive<br>
> cache: write through<br>
> Dec 22 11:25:56 mini kernel: [29873.901227] sdc: sdc1<br>
> Dec 22 11:25:56 mini kernel: [29873.910288] sd 6:0:0:0: [sdc] No Caching<br>
> mode page present<br>
> Dec 22 11:25:56 mini kernel: [29873.910302] sd 6:0:0:0: [sdc] Assuming drive<br>
> cache: write through<br>
> Dec 22 11:25:56 mini kernel: [29873.910309] sd 6:0:0:0: [sdc] Attached SCSI<br>
> disk<br>
> Dec 22 11:25:57 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020 firmware<br>
> already loaded into /dev/usb/lp0<br>
> Dec 22 11:25:57 mini udev-configure-printer: add<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0<br>
> Dec 22 11:25:57 mini udev-configure-printer: device devpath is<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1<br>
> Dec 22 11:25:57 mini udev-configure-printer: Device vendor/product is<br>
> 03F0:2B17<br>
> Dec 22 11:25:57 mini udev-configure-printer: add<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0/usb/lp0<br>
> Dec 22 11:25:57 mini kernel: [29875.483727] usb 2-1: new full-speed USB<br>
> device number 26 using ohci_hcd<br>
> Dec 22 11:25:57 mini kernel: [29875.623630] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:25:58 mini kernel: [29875.867491] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:25:58 mini kernel: [29876.107373] usb 2-1: new full-speed USB<br>
> device number 27 using ohci_hcd<br>
> Dec 22 11:25:58 mini kernel: [29876.247315] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:25:58 mini kernel: [29876.491190] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:25:58 mini kernel: [29876.731075] usb 2-1: new full-speed USB<br>
> device number 28 using ohci_hcd<br>
> Dec 22 11:25:59 mini kernel: [29877.138864] usb 2-1: device not accepting<br>
> address 28, error -62<br>
> Dec 22 11:25:59 mini kernel: [29877.274791] usb 2-1: new full-speed USB<br>
> device number 29 using ohci_hcd<br>
> Dec 22 11:25:59 mini kernel: [29877.682588] usb 2-1: device not accepting<br>
> address 29, error -62<br>
> Dec 22 11:25:59 mini kernel: [29877.682639] hub 2-0:1.0: unable to enumerate<br>
> USB device on port 1<br>
> Dec 22 11:25:59 mini udev-configure-printer: failed to claim interface<br>
> Dec 22 11:25:59 mini udev-configure-printer: device devpath is<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1<br>
> Dec 22 11:25:59 mini udev-configure-printer: MFG:Hewlett-Packard MDL:HP<br>
> LaserJet 1020 SERN:- serial:JL2NBET<br>
> Dec 22 11:26:00 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020 firmware<br>
> already loaded into /dev/usb/lp0<br>
> Dec 22 11:26:00 mini kernel: [29878.766132] usblp0: removed<br>
> Dec 22 11:26:00 mini kernel: [29878.769956] usblp0: USB Bidirectional<br>
> printer dev 12 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17<br>
> Dec 22 11:26:00 mini udev-configure-printer: URI contains USB serial number<br>
> Dec 22 11:26:00 mini udev-configure-printer: URI match:<br>
> usb://HP/LaserJet%201020?serial=JL2NBET<br>
> Dec 22 11:26:00 mini udev-configure-printer: Consider also queues with<br>
> "/usb/lp0" or "/usblp0" in their URIs as matching<br>
> Dec 22 11:26:00 mini udev-configure-printer: URI of print queue:<br>
> usb://HP/LaserJet%201020?serial=JL2NBET, normalized: laserjet 1020 serial<br>
> jl2nbet<br>
> Dec 22 11:26:00 mini udev-configure-printer: URI of detected printer:<br>
> usb://HP/LaserJet%201020?serial=JL2NBET, normalized: laserjet 1020 serial<br>
> jl2nbet<br>
> Dec 22 11:26:00 mini udev-configure-printer: Queue<br>
> ipp://localhost:631/printers/Hewlett-Packard-HP-LaserJet-1020 has matching<br>
> device URI<br>
> Dec 22 11:26:00 mini udev-configure-printer: Re-enabled printer<br>
> ipp://localhost:631/printers/Hewlett-Packard-HP-LaserJet-1020<br>
> Dec 22 11:26:01 mini udev-configure-printer: add<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0/usb/lp0<br>
> Dec 22 11:26:01 mini udev-configure-printer: device devpath is<br>
> /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1<br>
> Dec 22 11:26:01 mini udev-configure-printer: Device already handled<br>
> Dec 22 11:26:02 mini colord-sane: io/hpmud/musb.c 2066: Invalid usb_open:<br>
> Permission denied<br>
> Dec 22 11:26:04 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020 firmware<br>
> already loaded into /dev/usb/lp0<br>
> Dec 22 11:26:06 mini kernel: [29884.479195] usb 2-1: new full-speed USB<br>
> device number 30 using ohci_hcd<br>
> Dec 22 11:26:06 mini kernel: [29884.619126] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:26:07 mini kernel: [29884.864468] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:26:07 mini kernel: [29885.102868] usb 2-1: new full-speed USB<br>
> device number 31 using ohci_hcd<br>
> Dec 22 11:26:07 mini kernel: [29885.242800] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:26:07 mini kernel: [29885.486689] usb 2-1: device descriptor<br>
> read/64, error -62<br>
> Dec 22 11:26:07 mini kernel: [29885.726565] usb 2-1: new full-speed USB<br>
> device number 32 using ohci_hcd<br>
> Dec 22 11:26:08 mini kernel: [29886.134353] usb 2-1: device not accepting<br>
> address 32, error -62<br>
> Dec 22 11:26:08 mini kernel: [29886.270289] usb 2-1: new full-speed USB<br>
> device number 33 using ohci_hcd<br>
> Dec 22 11:26:08 mini kernel: [29886.678088] usb 2-1: device not accepting<br>
> address 33, error -62<br>
> Dec 22 11:26:08 mini kernel: [29886.678138] hub 2-0:1.0: unable to enumerate<br>
> USB device on port 1<br>
> Dec 22 11:26:11 mini colord-sane: io/hpmud/musb.c 2066: Invalid usb_open:<br>
> Permission denied<br>
><br>
><br>
> 3)<br>
><br>
> root@mini:/home/axet# lsusb<br>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub<br>
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub<br>
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub<br>
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub<br>
> Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB<br>
> Bus 001 Device 013: ID 1058:1100 Western Digital Technologies, Inc.<br>
> Bus 001 Device 005: ID 04d9:1702 Holtek Semiconductor, Inc.<br>
> Bus 001 Device 012: ID 03f0:2b17 Hewlett-Packard LaserJet 1020<br>
> root@mini:/home/axet#<br>
><br>
> 4)<br>
><br>
> root@mini:/home/axet# ls -l /dev/usb/<br>
> total 0<br>
> crw-rw-rw- 1 root lp 180, 0 Dec 22 11:26 lp0<br>
> root@mini:/home/axet#<br>
><br>
> 5)<br>
><br>
> root@mini:/home/axet# usb_printerid /dev/usb/lp0<br>
> GET_DEVICE_ID string:<br>
> MFG:Hewlett-Packard;MDL:HP LaserJet 1020;CMD:ACL;CLS:PRINTER;DES:HP LaserJet<br>
> 1020;FWVER:20080222;<br>
> root@mini:/home/axet#<br>
><br>
><br>
> 6) after this point i install printer drive hplip. so hp-info - i can see my<br>
> printer<br>
><br>
> axet@mini:~$ hp-info -i<br>
><br>
> HP Linux Imaging and Printing System (ver. 3.12.6)<br>
> Device Information Utility ver. 5.2<br>
><br>
> Copyright (c) 2001-14 Hewlett-Packard Development Company, LP<br>
> This software comes with ABSOLUTELY NO WARRANTY.<br>
> This is free software, and you are welcome to distribute it<br>
> under certain conditions. See COPYING file for more details.<br>
><br>
> Using device: hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
><br>
> error: Unable to connect to dbus session bus.<br>
><br>
> hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
><br>
> Device Parameters (dynamic data):<br>
> Parameter Value(s)<br>
> ----------------------------<br>
> ----------------------------------------------------------<br>
> agent1-ack False<br>
> agent1-desc Black toner cartridge<br>
> agent1-dvc 0<br>
> agent1-health 0<br>
> agent1-health-desc Good/OK<br>
> agent1-hp-ink False<br>
> agent1-id 0<br>
> agent1-kind 4<br>
> agent1-known False<br>
> agent1-level 100<br>
> agent1-level-trigger 0<br>
> agent1-sku Q2612A<br>
> agent1-type 1<br>
> agent1-virgin False<br>
> back-end hp<br>
> cups-printers ['Hewlett-Packard-HP-LaserJet-1020']<br>
> cups-uri hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
> dev-file<br>
> device-state 1<br>
> device-uri hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
> deviceid MFG:Hewlett-Packard;MDL:HP LaserJet<br>
> 1020;CMD:ACL;CLS:PRINTER;DES:HP LaserJet<br>
> 1020;FWVER:20080222;<br>
> duplexer 0<br>
> error-state 0<br>
> host<br>
> in-tray1 1<br>
> in-tray2 1<br>
> is-hp True<br>
> media-path 1<br>
> panel 0<br>
> panel-line1<br>
> panel-line2<br>
> photo-tray 0<br>
> port 1<br>
> r 0<br>
> revision 254<br>
> rg 000<br>
> rr 000000<br>
> rs 000000000<br>
> serial JL2NBET<br>
> status-code 1000<br>
> status-desc Idle<br>
> supply-door 1<br>
> top-door 1<br>
><br>
> Model Parameters (static data):<br>
> Parameter Value(s)<br>
> ----------------------------<br>
> ----------------------------------------------------------<br>
> align-type 0<br>
> clean-type 0<br>
> color-cal-type 0<br>
> copy-type 0<br>
> embedded-server-type 0<br>
> fax-type 0<br>
> fw-download True<br>
> icon HP_LaserJet_1012.png<br>
> io-mfp-mode 6<br>
> io-mode 1<br>
> io-support 2<br>
> job-storage 0<br>
> linefeed-cal-type 0<br>
> model HP_LaserJet_1020<br>
> model-ui HP LaserJet 1020<br>
> model1 HP LaserJet 1020 Printer<br>
> model2 HP LaserJet 1020 Plus Printer<br>
> monitor-type 0<br>
> panel-check-type 0<br>
> pcard-type 0<br>
> plugin 1<br>
> plugin-reason 1<br>
> power-settings 0<br>
> pq-diag-type 0<br>
> r-type 0<br>
> r0-agent1-kind 4<br>
> r0-agent1-sku Q2612A<br>
> r0-agent1-type 1<br>
> scan-src 0<br>
> scan-type 0<br>
> status-battery-check 0<br>
> status-dynamic-counters 0<br>
> status-type 8<br>
> support-released True<br>
> support-subtype 16556<br>
> support-type 2<br>
> support-ver 2.7.10<br>
> tech-class ['LJZjsMono']<br>
> tech-subclass ['Normal']<br>
> tech-type 3<br>
> usb-pid 11031<br>
> usb-vid 1008<br>
> wifi-config 0<br>
><br>
> Done.<br>
> axet@mini:~$<br>
><br>
><br>
> 7)<br>
><br>
> axet@mini:~$ hp-makeuri 001:012<br>
><br>
> HP Linux Imaging and Printing System (ver. 3.12.6)<br>
> Device URI Creation Utility ver. 5.0<br>
><br>
> Copyright (c) 2001-14 Hewlett-Packard Development Company, LP<br>
> This software comes with ABSOLUTELY NO WARRANTY.<br>
> This is free software, and you are welcome to distribute it<br>
> under certain conditions. See COPYING file for more details.<br>
><br>
> CUPS URI: hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
><br>
> Done.<br>
> axet@mini:~$<br>
><br>
><br>
> 8)<br>
><br>
> axet@mini:~$ lpinfo -v<br>
> network ipp14<br>
> network https<br>
> network lpd<br>
> network ipps<br>
> network socket<br>
> network ipp<br>
> network beh<br>
> network http<br>
> direct hp:/usb/HP_LaserJet_1020?serial=JL2NBET<br>
> direct usb://HP/LaserJet%201020?serial=JL2NBET<br>
> direct hpfax<br>
> axet@mini:~$<br>
><br>
> -- AK<br>
><br>
><br>
> On 22 December 2012 00:38, Bastien ROUCARIES <<a href="mailto:roucaries.bastien@gmail.com">roucaries.bastien@gmail.com</a>><br>
> wrote:<br>
>><br>
>> Dear alexy,<br>
>><br>
>> Could you please follow the step detailled ? And please join the file<br>
>> here instead of use pastebin.<br>
>><br>
>> We do not know even if it is a usb or a netork devince (guess a netwrk<br>
>> device).<br>
>><br>
>> And failled to print is unknown to me. It could be:<br>
>> - I wait five minute and it print nothing<br>
>> - paper was on fire<br>
>> - it print some garbage.<br>
>><br>
>> Please follown the step on the unbuntu wiki and moreover please add<br>
>> some words when you send email.<br>
>><br>
>> Language are the proper of the humans<br>
>><br>
>> Bastien<br>
>><br>
>><br>
>><br>
>> On Fri, Dec 21, 2012 at 8:19 AM, Alexey Kuznetsov<br>
>> <<a href="mailto:kuznetsov.alexey@gmail.com">kuznetsov.alexey@gmail.com</a>> wrote:<br>
>> > Package: hplip<br>
>> > Version: 3.12.6-3<br>
>> ><br>
>> > hp laser jet 1020 failed to print<br>
>> ><br>
>> > Printer State endup with "Idle - /usr/lib/cups/filter/hpcups failed"<br>
>> > message.<br>
>> ><br>
>> > troubleshot.txt<br>
>> ><br>
>> > <a href="http://pastebin.com/esvbHW6Q" target="_blank">http://pastebin.com/esvbHW6Q</a><br>
>> ><br>
>> > -- AK<br>
><br>
><br>
</div></div></blockquote></div><br></div>