<html><head>         <title>Tip of the Day</title>     </head>     <body bgcolor="#dff4fd"><p><table cellspacing=1 cellpadding=1 width="100%" bgcolor="e0e0e0" border=0><tr><td><font face="Arial">This message has been forwarded by saatohyogoo@yahoo.co.jp.</font></td></tr></table><b>Sender's Comment:</b><br><font face="Arial">My dear , My name is Mrs.Susan, and this country Ivory Coast is in high political deadlock, after the war here, there is high level of killings and assassinations already going on in this country everyday, because of my health condition now, I want to transfer my money and my only son to you in your country now for safety, and I need your partnership in business your help is highly needed immediately. Thanks Mrs.Susan</font><p><table cellspacing=1 cellpadding=1 width="100%" bgcolor="e0e0e0" border=0><tr><td><font face="Arial">Original message</font></td></tr></table><p><table border="0" bgcolor="#dff4fd">                              <tr>                     <th width="149"></th>                     <td width="605"><table width="592" cellspacing="0" cellpadding="0" border="0">                                                      <tr>                                 <td valign="bottom" align="left" style="padding-left:10px; padding-right:10px" colspan="3"><font face="Arial, Helvetica, sans-serif" color="#000000" style="font-size: 11px; line-height: 13px;">Don't miss out! Add <a  name="add email" href="mailto:tipoftheday@email.manta.com" style="font-family: Arial,Helvetica,sans-serif; color:#336699;">tipoftheday@email.manta.com</a> to your address book.<br />                                 <br />                                 <a  style="font-family: Arial,Helvetica,sans-serif; color:#336699;" href="http://links.mkt2849.com/ctt?kn=48&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="view online">View this email online</a></font></td>                             </tr>                             <tr>                                 <td valign="bottom" align="left" colspan="3"><table cellspacing="0" cellpadding="0" border="0">                                                                              <tr>                                             <td><a  href="http://links.mkt2849.com/ctt?kn=18&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="header"><img width="600" height="88" border="0" style="display:block" alt="Manta Tip Of The Day" src="http://www.manta.com/manta/images/tip_of_the_day/totd-header_WSBG.jpg"  /></a></td>                                         </tr>                                                                      </table></td>                             </tr>                             <tr>                                 <td width="8"> </td>                                 <td width="526" height="60" bgcolor="#FFFFFF"><table width="584" cellspacing="0" cellpadding="0" border="0">                                                                              <tr>                                             <td width="72"><img width="72" height="35" src="http://www.manta.com/manta/images/totd/totd-header2.gif"  alt="" /></td>                                             <td valign="top"><font face="Arial, Helvetica, sans-serif" color="#666666" style="font-size: 10px; line-height: 13px;"><strong>Friday, May 25, 2012</strong></font></td>                                             <td width="176"><a name="forward top"  href="http://links.mkt2849.com/servlet/FTFClickServlet?m=39251573&r=MjE2NDM1NzAxODMS1&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" target="_blank"><img width="176" height="35" border="0" alt="Forward to a Friend"  src="http://www.manta.com/manta/images/totd/totd-header3.gif" title="Forward to a Friend" /></a></td>                                         </tr>                                                                      </table>                                 <table width="589" cellspacing="12" cellpadding="0" border="0">                                                                              <tr>                                             <td width="3" valign="top" align="left"> </td>                                             <!--Start left column content -->                                             <td width="309" valign="top" align="left"><a href="http://links.mkt2849.com/ctt?kn=5&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="headline-more link" target="_blank" id="headline-more link2" style="text-decoration: none; font-family: Arial,Helvetica,sans-serif; color: #336699; font-size: 14px; font-weight:bold; line-height: 16px;" >Make it Personal</a>                                             <table width="100%" cellpadding="0" border="0">                                                                                                      <tr>                                                         <th scope="col"><img width="200" hspace="0" height="6" align="left" src="http://www.manta.com/manta/images/newsletters/sep.gif" alt=""  id="Cont_15" /></th>                                                     </tr>                                                                                              </table>                                             <font face="Arial, Helvetica, sans-serif" color="#000000" style="font-size: 11px; line-height: 13px;">Whenever you can, take the effort to personally follow-up with a customer.                                             <ul>                                                 <li>Send a note after the sale asking if the customer is satisfied with their purchase.</li>                                                 <li>Make a call to a customer who had a product or service issue to see if everything was resolved.</li>                                                 <li>Set a meeting with a customer whom you didn’t get the sale to clarify the reason they did not choose you.</li>                                             </ul>                                             These are easy ways to increase customer loyalty and make sure your customers come back to you. <br />                                             <br />                                             <strong>Weigh in: </strong></font><a  style="font-family: Arial,Helvetica,sans-serif; color: #336699; font-size: 11px;" id="connect link" name="connect link" href="http://links.mkt2849.com/ctt?kn=35&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1">What’s your personal touch for customer care?</a><br />                                             <br />                                             <table border="0" cellpadding="0" cellspacing="6" vspace="6" width="100%">             <tbody>                 <tr>                     <td align="left" bgcolor="#dff4fd" valign="top"><table border="0" cellpadding="5" cellspacing="0" width="100%">                         <tbody>                             <tr>                               <td><font style="font-size: 11px;" color="#000000" face="Arial, Helvetica, sans-serif">Want more? </font><a target="_blank" href="http://links.mkt2849.com/ctt?kn=59&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="headlinemore link" id="headline-more link" style="font-family: Arial,Helvetica,sans-serif; color: #336699; font-size: 11px;" >10 Proven Ways for Dealing With Angry Customers</a></td>                             </tr>                             <tr>                               <td><font style="font-size: 11px" color="#000000" face="Arial, Helvetica, sans-serif">Share This Tip:</font> <a href="http://links.mkt2849.com/ctt?kn=60&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="facebook" target="_blank" id="facebook" ><img src="http://www.manta.com/manta/images/tip_of_the_day/TOTD-social-fb.png" alt="Facebook"  id="Cont_3" align="absmiddle" border="0" height="20" width="20"></a>   <a href="http://links.mkt2849.com/ctt?kn=61&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="twitter" target="_blank" id="twitter" ><img src="http://www.manta.com/manta/images/tip_of_the_day/TOTD-social-tw.png" alt="Twitter"  id="Cont_4" align="absmiddle" border="0" height="20" width="20"></a>    <a target="_blank"  xtsn="LI" href="http://links.mkt2849.com/s2s?m=39251573&r=MjE2NDM1NzAxODMS1&rj=MTQ0MjY4NzkzS0&j=MTQ0NTQ5ODIzS0&rt=1&n=LI" name="linkedin"><img title="LinkedIn" alt="LinkedIn"  src="http://www.manta.com/manta/images/tip_of_the_day/TOTD-social-li.png" align="absMiddle" border="0" height="21" width="20"></a></td>                             </tr>                             <tr>                                 <td><span style="font-weight: bold"><font style="font-size: 11px;" color="#000000" face="Arial, Helvetica, sans-serif">Get Your Business Found by Millions of Prospects</font></span><br>                                 <a style="font-family: Arial,Helvetica,sans-serif; color: #336699; font-size: 11px;" href="http://links.mkt2849.com/ctt?kn=63&ms=MzkyNTE1NzMS1&r=MjE2NDM1NzAxODMS1&b=0&j=MTQ0NTQ5ODIzS0&mt=2&rj=MTQ0MjY4NzkzS0&rt=1" name="get listed link" >Get Your Free Manta Profile</a></td>                             </tr>                         </tbody>                     </table></td>                 </tr>             </tbody>         </table></span>                                             <table width="100%" vspace="6" cellspacing="6" cellpadding="0" border="0">                                                                                                      <tr>                                                     </tr>                                                                                              </table></td>                                             <!--End left column conten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