Help offer: bug triage

[Mike Hommey]

On Tue, Aug 21, 2007 at 02:08:29AM +0200, Alexander Sack <asac at debian.org> wrote:
> On Mon, Aug 20, 2007 at 11:15:15PM +0300, Lior Kaplan wrote:
> > So I suggest the following triage goals:
> > 
> > 1. Reassigning all the old mozilla bugs to the new names
> > (ice{weasel,dove,ape}).
> > 2. Ping submitters and confirm bugs still exists in recent versions.
> > 3. Close open bugs which are not confirmed and the submitter isn't
> > responsive (3 ping in 6 weeks time).
> 
> I would suggest a more aggressive approach:
> 
>  ping once ... wait 2 weeks, if no reply, close and point reporter to
>  instructions on how to reopen .

s/to reopen/& or open a new one/ (just in case it takes them more than
the time it takes for bugs to be archived)

Mike