New TestPilot Privacy Policy

Julie Martin jmartin at mozilla.com
Fri Apr 23 23:48:42 UTC 2010


Today, Mozilla Labs is updating its privacy policy for TestPilot to
allow users a 7-day window to save their data before it is deleted
from their systems.  And to clarify where we will post notices about
changes (the Labs webpages, such as the TestPilot blog).

Here is the new full policy:

Privacy Policy
Mozilla Test Pilot
Adopted: August 11, 2009
Revised: April 23, 2010
We’re working hard to protect your privacy while delivering products
and services that bring you the performance and protection you desire
in your personal computing. This Mozilla Test Pilot Privacy Policy
(“Policy”) explains how Mozilla Corporation (“Mozilla”), a wholly-
owned subsidiary of the non-profit Mozilla Foundation, collects and
uses information from user tests conducted through Mozilla’s Test
Pilot program (“Test Pilot”). It does not apply to other Mozilla
websites, products or services, each of which have their own privacy
policy. If you are using another Mozilla product at the time you are
participating in Test Pilot, you should look at the relevant privacy
policy to determine what other information is being collected (e.g.,
See Mozilla’s Firefox Privacy Policy for further information on data
collected from all Firefox users).
What is Test Pilot?
Test Pilot was created to provide a new set of tools and capabilities
to increase the efficiency and effectiveness of our user testing. Test
Pilot is a stand-alone platform. Test Pilot may be used as an add-on
to your web browser, or bundled into other products. However Test
Pilot is made available, you will always have to choose to participate
in the program and unless you do so, no data will be collected by
TestPilot. You are in control. You choose to participate and you
choose to share your data. No data will be collected unless you choose
to do so. Please visit https://labs.mozilla.com/projects/test-pilot/
for more information on Test Pilot.
Information Collected from Test Pilot Participants
In order to improve our user testing, Mozilla will collect certain
data in relation to your participation in Test Pilot tests. Your data
won't be transmitted until you download and sign into the Test Pilot
program and then submit your data.  When your data is submitted, it
will be aggregated into a big batch with everyone else's info and will
not be directly connected back to you. All the aggregated data will be
open to the public...but to be extra clear none of it will be
personally identifiable as yours or anyone else's.
After you opt in to Test Pilot, you will have an opportunity to review
a description of each test, including its duration and the types of
data that will be collected through the test (the “Test Description”).
The data required for the test (“Test Data”) will be collected locally
on your computer in a database within Firefox. At the end of the test,
you will be able to review the Test Data and will be asked whether you
would like to submit the Test Data to Mozilla.
The Test Data consist of information that cannot be directly
associated with a specific person or entity, and include your self-
assessed technical level, computer configuration, the version of
Firefox or other products that you use, the URL or Uniform Resource
Locators (the addresses of web pages you navigate). The Test Data do
not include your name or email address, and will not be combined with
any information that personally identifies you.
If you change your mind about participating in a test, you may opt out
from the test at any time before you choose to share the Test Data,
and the Test Data will not be transmitted to Mozilla. Similarly, if
you choose not to submit the Test Data at the end of the test, the
Test Data will not be transmitted to Mozilla.
Transfer of Data to the U.S.
By registering for Test Pilot, you consent to the transfer of the Test
Data and any other information collected under this Policy to the
United States, which may provide a lesser level of data security than
in your country of residence.
Information Disclosure
Other than its wholly-owned subsidiaries listed below, Mozilla does
not share the raw Test Data with any third party. We only provide the
raw Test Data to Mozilla employees and contractors, as well as
employees and contractors of the following wholly-owned subsidiaries
and affiliated companies of Mozilla: MZ Denmark ApS, MZ Canada Ltd,
MOZ 2008 Corporation, Mozilla Online Ltd, and Mozilla Japan. Mozilla
requires its employees and contractors to sign confidentiality
agreements that prohibit them from using the raw data other than for
internal Mozilla purposes, or from disclosing these data to third
parties.
Mozilla uses a third party, SurveyMonkey.com, for its tests, which has
its own privacy policy. SurveyMonkey states that they will not share
this information with others or use the information for purposes other
than to maintain the services they provide to Mozilla.
All Test Data will be made anonymous and aggregated, and made
available to the general public in the form of aggregate data. These
aggregate data do not personally identify any test participants.
Test Pilot is designed to remove the Test Data from the local database
in your Firefox browser (1) when you choose to opt out of Test Pilot
or the test; (2) 7 days after you choose to submit Test Data to
Mozilla, or (3) when you choose not to submit the Test Data when
requested at the end of the test.  Some users have told us they want
to keep their Test Data after submitting it to us.  This is why we
will not delete it from your browser for 7 days after you submit.  For
those who wish to keep their Test Data, please ensure you save it
during this 7-day window.
Data Retention
We will retain Test Data for the period necessary to fulfill the
purposes of improving our user testing, unless a longer retention
period is required by law and/or regulations.

Policy Changes
Mozilla may change this Policy from time to time. Any and all changes
will be reflected on this page. When Mozilla changes this Policy in a
material way, a notice will be posted on a Mozilla Labs webpage, such
as on the TestPilot blog. Substantive changes may also be announced
through the standard mechanisms by which Mozilla communicates with its
users and community, including Mozilla's "announce" mailing list and
newsgroup. It is your responsibility to ensure that you understand the
terms of this Policy. You should periodically check this page for any
changes to the current policy.
Data collected will be governed by the Policy in effect at the time
the data was submitted to Mozilla.
Questions or Concerns
You may request appropriate access, correction, or deletion of Test
Data, as permitted by law. We will seek to comply with such requests,
provided that we have sufficient information to identify the Test Data
related to you. Since the Test Pilot program collects very limited
information about participants, it may not be possible to identify
Test Data that you submitted. We recommend that you print a copy of
the Test Data for your records before you submit it to Mozilla.
Any such requests or other questions or concerns regarding this Policy
and Mozilla's data protection practices should be addressed to:
Mozilla Corporation
Attn:Legal Notices - Privacy
650 Castro Street
Suite 300
Mountain View, CA 94041-2021
Phone: +1-650-903-0800
E-mail: privacy at mozilla.com
We shall keep a copy of this Policy. If, at any time, you would like
to see a copy of it, you should write to the above address or email
address.

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