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<p style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">In 1999, people commented there were too many CRM products. In 2009, people complained there wasn’t enough good CRM.</span></font></p>
<p style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">The reason is simple. The requirements have changed. Users want a simple CRM package to start but demand customized front-office, middle-office and back-office features in an integrated CRM solution made to order in a matter days once their businesses depend on it . </span></font><font size="3"><span lang="EN-US" style="FONT-SIZE: 12pt"></span></font></p>
<p style="MARGIN: 0cm 0cm 0pt"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">The real power of the modern CRM is all the 3 things, (1) ODOS (2) automation and (3) better integration of people that yields better insights. Without (1) ODOS, things can be automated but not clear and agile and the power of automation can be tremendously reduced. Without (3) better integration of people, organizations do not have (i) the needed insights for winning the deals and (ii) the needed insights for requirements, interactions and interim deliverables to improve the chance of success for the final results.</span></font></p>
<font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'">Attached please find our New Economies, New CRM whitepaper. If you want such a solution, please visit <b><span style="FONT-WEIGHT: bold"><a href="http://www.wisagetech.com/" target="_blank">www.wisagetech.com</a></span></b> for additional information or send email to <b><span style="FONT-WEIGHT: bold"><a href="mailto:sales@wisagetech.com" target="_blank">sales@wisagetech.com</a></span></b> .</span></font>
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