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Hello,<br>
<br>
I recompiled the otrs2 package from testing on etch. It installed fine
but when I try to login I get the following error. Would appreciate any
help.<br>
<br>
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<td class="header" align="right" width="80%"> Admin OTRS
(root@localhost) 21:48:50 - 05/12/2008 </td>
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<p> <font color="red" size="+1">Error: Can't write
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!</font>
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<td class="mainkey" width="100">Comment:</td>
<td class="mainvalue"><br>
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<td class="mainkey">Bug Report:</td>
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<form action="http://bugs.otrs.org/enter_bug.cgi"> <input
name="comment"
value=" Message:
Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!
Comment:
Traceback:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Mon May 12 21:48:56 2008<br>
<br>
Message: Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!<br>
<br>
Traceback (16573): <br>
Module: Kernel::System::Config::WriteDefault (v1.64.2.1) Line: 247<br>
Module: Kernel::Modules::AdminInit::Run (v1.4) Line: 56<br>
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670<br>
Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47<br>
Module: (eval) (v1.81) Line: 203<br>
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203<br>
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169<br>
Module: ModPerl::Registry::handler (v1.99) Line: 30<br>
<br>
"
type="hidden"> <input name="bug_file_loc"
value="ajoshi.homelinux.org/otrs/index.pl?Session=107d5b97276963fb6ed143ca4090e35378"
type="hidden"> <input class="button"
value="Click here to report a bug!" type="submit"> </form>
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<td class="mainkey">Traceback:</td>
<td class="mainvalue">ERROR: OTRS-CGI-10 Perl: 5.8.8 OS:
linux Time: Mon May 12 21:48:56 2008<br>
<br>
Message: Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm:
Permission denied!<br>
<br>
Traceback (16573): <br>
Module: Kernel::System::Config::WriteDefault (v1.64.2.1) Line: 247<br>
Module: Kernel::Modules::AdminInit::Run (v1.4) Line: 56<br>
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670<br>
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47<br>
Module: (eval) (v1.81) Line: 203<br>
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203<br>
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169<br>
Module: ModPerl::Registry::handler (v1.99) Line: 30<br>
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Thanks,<br>
<br>
Amit Joshi<br>
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