Bug#587729: otrs2: edit of /etc/otrs/Kernel/Config.pm breaks running OTRS (libapache2-reload-perl related?)

Damyan Ivanov dmn at debian.org
Thu Jul 1 13:13:32 UTC 2010


-=| Ralf Gross, Thu, Jul 01, 2010 at 01:10:38PM +0200 |=-
> seems that my last mail was blocked, next try... see below.
> 
> Damyan Ivanov schrieb:
> > -=| Patrick Matth?i, Thu, Jul 01, 2010 at 11:07:58AM +0200 |=-
> > > reassign #587729 libapache2-reload-perl
> > > thanks
> > > 
> > > Am 01.07.2010 11:00, schrieb Ralf Gross:
> > > > Patrick Matth?i schrieb:
> > > >> Am 01.07.2010 09:58, schrieb Ralf Gross:
> > > > _Every_ time I edit Config.pm with Apache2::Reload enabled, I have 
> > > > to
> > > > restart apache otherwise I get the error message.
> > > 
> > > I have got the same issue, also if I upgrade other perl packages used by
> > > otrs, but I never realy cared about it. I am reassigning.
> > 
> > Is there a way to reproduce the problem without using OTRS?
> > 
> > As far as I can see the Config stuff is far from trivial and there may 
> > be some side effect of using Apache2::Reload that OTRS doesn't take 
> > care of. Elliminating the complexity would help pin-pointing the 
> > problem.
> 
> 
> I'm not familiar with the Apache2::Reload module and not an apache
> "power user". Frankly I just stumbled across this problem by setting
> up the otrs package.
> 
> Sorry, but I've no easy test case for this. 

Understood.

My request was more to the otrs2 package maintainer. Thanks for 
replying anyway.
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