[request-tracker-maintainers] Bug#534346: request-tracker3.8: Upgrading a postgresql database from 3.8.2 to 3.8.3 via rt-setup-database is broken

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Jun 23 19:33:34 UTC 2009


Package: request-tracker3.8
Version: 3.8.4-1
Severity: important


Hello,

I am using RT 3.8.2 (debian package) and am upgrading to 3.8.4.
I am using apache2, postgresql 8.3, and postfix with it.

I attempted to upgrade the database using the rt-setup-database program,
but it failed.

I attempted two different paths to upgrade:

% rt-setup-database --action upgrade --dba rtuser
--prompt-for-dba-password
In order to create or update your RT database, this script needs to
connect to your  Pg instance on localhost as rtuser
Please specify that user's database password below. If the user has no
database
password, just press return.

Password: 
Working with:
Type:   Pg
Host:   localhost
Name:   rt3
User:   rtuser
DBA:    rtuser
Enter RT version you're upgrading from: 3.8.2

Going to apply following upgrades:
* 3.8.3
* 3.8.4

Enter RT version if you want to stop upgrade at some point,
  or leave it blank if you want apply above upgrades:

Going to apply following upgrades:
* 3.8.3
* 3.8.4

IT'S VERY IMPORTANT TO BACK UP BEFORE THIS STEP

Proceed [y/N]:y
Processing 3.8.3
Now populating database schema.
DBD::Pg::st execute failed: ERROR:  relation "attachments_id_seq"
already exists at /usr/share/request-tracker3.8/lib/RT/Handle.pm line
506.


And also the excerpt from the dbconfig-common script:

% cat
/usr/share/dbconfig-common/scripts/request-tracker3.8/upgrade/pgsql/3.8.3

Where I found the following command, and executed it.

# /usr/sbin/rt-setup-database-3.8 --action schema --datafile
/usr/share/request-tracker3.8/etc/upgrade/3.8.3/schema.Pg --skip-creates

But it blew up with the same error.

-- Package-specific info:
Changed files:
  usr/share/request-tracker3.8/html/Ticket/Elements/EditCustomFields

There are locally modified files in /usr/local/share/request-tracker3.8/,
 these may (or may not) be the source of the problem.


-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (990, 'unstable'), (500, 'oldstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.29-2-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages request-tracker3.8 depends on:
ii  dbconfig-common              1.8.41      common framework for packaging dat
ii  debconf [debconf-2.0]        1.5.26      Debian configuration management sy
ii  libapache-session-perl       1.87-1      Perl modules for keeping persisten
ii  libcache-simple-timedexpiry- 0.27-2      Perl module to cache and expire ke
ii  libcalendar-simple-perl      1.20-1      Perl extension to create simple ca
ii  libclass-returnvalue-perl    0.55-1      A return-value object that lets yo
ii  libcss-squish-perl           0.08-1      Perl module to compact many CSS fi
ii  libdata-ical-perl            0.15+dfsg-1 Perlmodule to generate and read iC
ii  libdbi-perl                  1.608-1     Perl5 database interface by Tim Bu
ii  libdbix-searchbuilder-perl   1.55-1      Perl implementation of a simple OR
ii  libdevel-stacktrace-perl     1.2000-1    Stack trace and stack trace frame 
ii  libemail-address-perl        1.889-2     RFC 2822 Address Parsing and Creat
ii  libfile-sharedir-perl        1.00-0.1    Locate per-dist and per-module sha
ii  libgd-graph-perl             1.44-3      Graph Plotting Module for Perl 5
ii  libgd-text-perl              0.86-5      Text utilities for use with GD
ii  libgnupg-interface-perl      0.36-1      Perl interface to GnuPG
ii  libgraphviz-perl             2.03-2      Perl interface to the GraphViz gra
ii  libhtml-mason-perl           1:1.39-1    HTML::Mason Perl module
ii  libhtml-parser-perl          3.60-1      collection of modules that parse H
ii  libhtml-rewriteattributes-pe 0.03-1      concise attribute rewriting
ii  libhtml-scrubber-perl        0.08-4      Perl extension for scrubbing/sanit
ii  libipc-run-safehandles-perl  0.02-1      Use IPC::Run and IPC::Run3 safely
ii  libjs-prototype              1.6.0.3-1   JavaScript Framework for dynamic w
ii  libjs-scriptaculous          1.8.2-1     JavaScript library for dynamic web
ii  liblocale-maketext-fuzzy-per 0.10-1      Maketext from already interpolated
ii  liblocale-maketext-lexicon-p 0.77-1      Lexicon-handling backends for "Loc
ii  liblog-dispatch-perl         2.22-1      Dispatches messages to multiple Lo
ii  libmailtools-perl            2.04-1      Manipulate email in perl programs
ii  libmime-perl                 5.427-2     transitional dummy package
ii  libmime-tools-perl [libmime- 5.427-2     Perl5 modules for MIME-compliant m
ii  libmime-types-perl           1.27-1      Perl extension for determining MIM
ii  libmodule-versions-report-pe 1.06-1      Report versions of all modules in 
ii  libperlio-eol-perl           0.14-1+b1   PerlIO layer for normalizing line 
ii  libregexp-common-perl        2.122-1     Provide commonly requested regular
ii  libtext-autoformat-perl      1.666.0-1   Perl module for automatic text wra
ii  libtext-quoted-perl          2.05-2      Extract the structure of a quoted 
ii  libtext-template-perl        1.45-1      Text::Template perl module
ii  libtext-wikiformat-perl      0.78-1      translates Wiki formatted text int
ii  libtext-wrapper-perl         1.02-1      Simple word wrapping routine
ii  libtime-modules-perl         2006.0814-2 Various Perl modules for time/date
ii  libtimedate-perl             1.1600-9    Time and date functions for Perl
ii  libtree-simple-perl          1.18-1      A simple tree object
ii  libuniversal-require-perl    0.13-1      Load modules from a variable
ii  libxml-rss-perl              1.44-1      Perl module for managing RSS (RDF 
ii  libxml-simple-perl           2.18-2      Perl module for reading and writin
ii  perl                         5.10.0-23   Larry Wall's Practical Extraction 
ii  postfix [mail-transport-agen 2.6.2~rc1-1 High-performance mail transport ag
ii  rt3.8-apache2                3.8.4-1     Apache 2 specific files for reques
ii  rt3.8-clients                3.8.4-1     mail gateway and command-line inte
ii  rt3.8-db-postgresql          3.8.4-1     PostgreSQL database backend for re
ii  syslog-ng [system-log-daemon 2.0.9-4.1   Next generation logging daemon
ii  ucf                          3.0018      Update Configuration File: preserv

Versions of packages request-tracker3.8 recommends:
ii  speedy-cgi-perl               2.22-10    speed up perl scripts by making th

Versions of packages request-tracker3.8 suggests:
pn  rt3.8-rtfm                    <none>     (no description available)

-- debconf information:
  request-tracker3.8/mysql/method: unix socket
  request-tracker3.8/dbconfig-reinstall: false
  request-tracker3.8/db/dbname: rtdb
* request-tracker3.8/dbconfig-install: false
  request-tracker3.8/db/app-user: rtuser
  request-tracker3.8/pgsql/no-empty-passwords:
* request-tracker3.8/handle-siteconfig-permissions: true
  request-tracker3.8/dbconfig-upgrade: true
  request-tracker3.8/purge: false
* request-tracker3.8/commentaddress: comment at grateful.d.umn.edu
* request-tracker3.8/organization: grateful.d.umn.edu
  request-tracker3.8/pgsql/authmethod-user: password
  request-tracker3.8/install-error: abort
  request-tracker3.8/remove-error: abort
  request-tracker3.8/pgsql/admin-user: postgres
  request-tracker3.8/remote/host:
  request-tracker3.8/database-type:
  request-tracker3.8/remote/port:
  request-tracker3.8/pgsql/method: unix socket
  request-tracker3.8/pgsql/manualconf:
* request-tracker3.8/webbaseurl: http://grateful.d.umn.edu
  request-tracker3.8/remote/newhost:
* request-tracker3.8/rtname: ZTEST
  request-tracker3.8/internal/reconfiguring: false
  request-tracker3.8/passwords-do-not-match:
* request-tracker3.8/correspondaddress: correspond at grateful.d.umn.edu
* request-tracker3.8/webpath: /rt
  request-tracker3.8/upgrade-backup: true
  request-tracker3.8/db/basepath:
  request-tracker3.8/internal/skip-preseed: true
  request-tracker3.8/dbconfig-remove:
  request-tracker3.8/missing-db-package-error: abort
  request-tracker3.8/warn-sqlite-file:
  request-tracker3.8/upgrade-error: abort
  request-tracker3.8/mysql/admin-user: root
  request-tracker3.8/pgsql/changeconf: false
  request-tracker3.8/pgsql/authmethod-admin: ident





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