[request-tracker-maintainers] RTFM help

Andrew Ruthven andrew at etc.gen.nz
Mon Aug 9 22:14:34 UTC 2010


Hi Dominic,

I haven't used RTFM with RT 3.8.8 yet, but having a look at the git
repo, it seems that the following commits (links to github) look
relevant:

http://github.com/bestpractical/rtfm/commit/b0ee811c4fe124d4c13e4d42c3ada84f10de4883
http://github.com/bestpractical/rtfm/commit/a58a97a2ca34f825bd6e11b00c4439f87793b852
http://github.com/bestpractical/rtfm/commit/b99f13cbd601d30c49b41ea65fcaeffb6aa7a9c5
http://github.com/bestpractical/rtfm/commit/7e338a4f5c3a642b2a8883120e499904cf292ac1

The first one is a fix for ACL changes to PostgreSQL, the latter three
sound like they are all required for 3.8.8 support.

I've just had a little play the backported RTFM packge to lenny to run
with the backported RT3.8.8, but it appears to have other issues:

Can't locate object method "ACLEquivalenceObjects" via package
"RT::FM::System"
at /usr/share/request-tracker3.8/lib/RT/Principal_Overlay.pm line 327.

But that could be an artefact of the backported packages.

Cheers!

On Mon, 2010-08-09 at 20:19 +0100, Dominic Hargreaves wrote:
> Hi Andrew,
> 
> Since you're the only person on the list who has owned up to using RTFM,
> I wonder if you might be able to help out with something?
> 
> I'm looking at fixing 
> <http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=590581> and have been
> given a couple of patches to try, but I noticed that even on RT 3.8.7,
> our current rtfm packages looks not quite right. When I try to display
> or modify an article, the Content section is completely blank.
> 
> Is that normal, or am I missing something?
> 
> Likewise, are you able to confirm the issues with rtfm on RT 3.8.8? If
> so it'd be great if you could test any updated packages.
> 
> Cheers,
> Dominic.
> 

-- 
Andrew Ruthven, Wellington, New Zealand
At home: andrew at etc.gen.nz |          linux.conf.au 2010 
                           | Follow the signs. Visit Wellington!
                           |      http://www.lca2010.org.nz
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