[request-tracker-maintainers] Bug#568521: request-tracker3.8 - invalid byte sequence for encoding "UTF8": 0xfc

[Bastian Blank]

Package: request-tracker3.8
Version: 3.8.7-1
Severity: important

Current request tracker fails to create tickets with umlauts in the
subject via the "quick ticket generation" tab. It logs the following:

| RT: DBD::Pg::st execute failed: ERROR:  invalid byte sequence for encoding "UTF8": 0xfc#012HINT:  This error can also happen if the byte sequence does not match the encoding expected by the server, which is controlled by "client_encoding". at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 505, <DATA> line 468. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:505)#012
| RT: RT::Handle=HASH(0x65ae490) couldn't execute the query 'INSERT INTO Attachments (Subject, ContentType, Headers, Creator, MessageId, Parent, Created, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?)' at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 518#012#011DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x65ae490)', 'INSERT INTO Attachments (Subject, ContentType, Headers, Creat...', 'Workflow für private Bereiche', 'text/plain', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-toools 5.427 (Entity 5.427)\x{a}S...', 26, '', 0, '2010-02-05 13:04:21', ...) called at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 353#012#011DBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x65ae490)', 'Attachments', 'Subject', 'Workflow für priivate Bereiche', 'ContentType', 'text/plain', 'Headers', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Entity 5.427)\x{a}S...', 'Creator', ...) called at /usr/share/perl5/DBIx/SearchBuilder/Handle/Pg.pm line 66#012#011DBIx::SearchBuilder::Handle::Pg::Insert('RT::Handle=HASH(0x65ae490)', 'Attachments', 'Subject', 'Workflow für private Bereiche', 'ContentType', 'text/plain', 'Heeaders', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Entity 5.427)\x{a}S...', 'MessageId', ...) called at /usr/share/perl5/DBIx/SearchBuilder/Record.pm line 1293#012#011DBIx::SearchBuilder::Record::Create('RT::Attachment=HASH(0xf0b1ed8)', 'Subject', 'Workflow für private Bereiche', 'ContentType', 'text/plain', 'Headers', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Enttity 5.427)\x{a}S...', 'Creator', 26, ...) called at /usr/share/request-tracker3.8/lib/RT/Record.pm line 289#012#011RT::Record::Create('RT::Attachment=HASH(0xf0b1ed8)', 'TransactionId', 589, 'Parent', 0, 'ContentType', 'text/plain', 'Headers', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Entity 5.427)\x{a}S...', ...) called at /usr/share/request-tracker3.8/lib/RT/Attachment_Overlay.pm line 143#012#011RT::Attachment::Create('RT::Attachment=HASH(0xf0b1ed8)', 'TransactionId', 589, 'Attachment', 'MIME::En
| RT: Attachment insert failed - ERROR:  invalid byte sequence for encoding "UTF8": 0xfc#012HINT:  This error can also happen if the byte sequence does not match the encoding expected by the server, which is controlled by "client_encoding". (/usr/share/request-tracker3.8/lib/RT/Attachment_Overlay.pm:153)#012
| RT: RT::Scrips=HASH(0xf0bc450) couldn't load ticket 40 (/usr/share/request-tracker3.8/lib/RT/Scrips_Overlay.pm:291)#012

0xfc is "ü".

Bastian

-- 
What kind of love is that?  Not to be loved; never to have shown love.
		-- Commissioner Nancy Hedford, "Metamorphosis",
		   stardate 3219.8