[request-tracker-maintainers] Bug#568521: Bug#568521: request-tracker3.8 - invalid byte sequence for encoding "UTF8": 0xfc

[Dominic Hargreaves]

tags 568521 +upstream
thanks

On Fri, Feb 05, 2010 at 02:19:37PM +0100, Bastian Blank wrote:

> Current request tracker fails to create tickets with umlauts in the
> subject via the "quick ticket generation" tab. It logs the following:
> 
> | RT: DBD::Pg::st execute failed: ERROR:  invalid byte sequence for encoding "UTF8": 0xfc#012HINT:  This error can also happen if the byte sequence does not match the encoding expected by the server, which is controlled by "client_encoding". at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 505, <DATA> line 468. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:505)#012
 
[snip rest of stack trace]

> 0xfc is "ü".

Hi Bastian,

Thanks for the bug report. This looks similar to a bug reported on
the RT users list last week, and may be fixed already:

http://lists.bestpractical.com/pipermail/rt-users/2010-January/063318.html

I'll wait to hear more from upstream about their expected next
release date before deciding whether to apply the patch to the
3.8.7 packages.

Incidentally, can you reproduce the behaviour described in that
message where the problem only occurs if the content is blank?

Dominic.

-- 
Dominic Hargreaves | http://www.larted.org.uk/~dom/
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