[request-tracker-maintainers] Bug#603247: request-tracker3.8: loading 3.6 database in 3.8 fails with "namespace error : Failed to parse QName 'Pref-RT:'"

Stefan Hornburg (Racke) racke at linuxia.de
Fri Nov 12 08:55:59 UTC 2010


On 11/12/2010 08:42 AM, James Andrewartha wrote:
> Package: request-tracker3.8
> Version: 3.8.8-5
> Severity: important
>
> I've installed request-tracker3.8 and it's working, now I'm trying to import
> the db from 3.6. I dumped it with 'rt-dump-database-3.6 0>  rt-db-3.6.dump'
> then tried to load it with
> 'rt-setup-database-3.8 --action insert --datafile rt-db-3.6.dump'
> which gives the following output:
>
> In order to create or update your RT database, this script needs to connect to your  mysql instance on localhost as request-tracker3
> Please specify that user's database password below. If the user has no database
> password, just press return.

I recommend to be very careful when upgrading RT database to 3.8. Please make sure that you read and understand UPGRADING.myql.
Otherwise you end up with broken data which cannot fixed in a sane way in retrospect.

Regards
	Racke


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