[request-tracker-maintainers] Bug#675369: request-tracker3.8: rt create error 500
Mike Bird
mgb at yosemite.net
Thu May 31 16:00:54 UTC 2012
Package: request-tracker3.8
Version: 3.8.8-7+squeeze3
Severity: normal
A long time daily cron "/usr/bin/rt create -t ticket ..." reported
rt: Server error: Server closed connection without sending any data back (500)
but succeeded when script was run again.
I never saw this under squeeze1, nor under squeeze2 but that was only
installed a few days. It happened in squeeze3 the night after it was
installed.
-- Package-specific info:
Changed files:
-- System Information:
Debian Release: 6.0.5
APT prefers stable-updates
APT policy: (900, 'stable-updates'), (900, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.32-5-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages request-tracker3.8 depends on:
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii libapache-session-perl 1.87-1 Perl modules for keeping persisten
ii libcache-simple-timede 0.27-2 Perl module to cache and expire ke
ii libcalendar-simple-per 1.21-1 module for producing simple calend
ii libcgi-fast-perl 5.10.1-17squeeze3 CGI::Fast Perl module
ii libcgi-pm-perl 3.49-1squeeze1 module for Common Gateway Interfac
ii libclass-returnvalue-p 0.55-1 A return-value object that lets yo
ii libcss-squish-perl 0.09-1 module to compact many CSS files i
ii libdata-ical-perl 0.16+dfsg-1 Perl module for manipulating iCale
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libdbix-searchbuilder- 1.56-1 Perl implementation of a simple OR
ii libdevel-stacktrace-pe 1.2100-1 Perl module containing stack trace
ii libemail-address-perl 1.889-2 RFC 2822 Address Parsing and Creat
ii libfcgi-procmanager-pe 0.18-2 Functions for managing FastCGI app
ii libfile-sharedir-perl 1.00-0.1 Locate per-dist and per-module sha
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libgnupg-interface-per 0.42-3 Perl interface to GnuPG
ii libgraphviz-perl 2.04-1 Perl interface to the GraphViz gra
ii libhtml-mason-perl 1:1.44-1 HTML::Mason Perl module
ii libhtml-parser-perl 3.66-1 collection of modules that parse H
ii libhtml-rewriteattribu 0.03-1 concise attribute rewriting
ii libhtml-scrubber-perl 0.08-4 Perl extension for scrubbing/sanit
ii libipc-run-safehandles 0.02-1 Use IPC::Run and IPC::Run3 safely
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-scriptaculous 1.8.3-1 JavaScript library for dynamic web
ii liblocale-maketext-fuz 0.10-1 Maketext from already interpolated
ii liblocale-maketext-lex 0.82-1 lexicon-handling backends for Loca
ii liblog-dispatch-perl 2.22-1 Dispatches messages to multiple Lo
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl [li 5.428-1 Perl5 modules for MIME-compliant m
ii libmime-types-perl 1.30-1 Perl extension for determining MIM
ii libmodule-versions-rep 1.06-1 Report versions of all modules in
ii libperlio-eol-perl 0.14-1+b1 PerlIO layer for normalizing line
ii libregexp-common-perl 2010010201-1 module with common regular express
ii libtext-autoformat-per 1.669002-1 module for automatic text wrapping
ii libtext-quoted-perl 2.06-1 Perl module to extract the structu
ii libtext-template-perl 1.45-1 Text::Template perl module
ii libtext-wikiformat-per 0.78-1 translates Wiki formatted text int
ii libtext-wrapper-perl 1.02-1 Simple word wrapping routine
ii libtime-modules-perl 2006.0814-2 Various Perl modules for time/date
ii libtimedate-perl 1.2000-1 collection of modules to manipulat
ii libtree-simple-perl 1.18-1 A simple tree object
ii libuniversal-require-p 0.13-1 Load modules from a variable
ii libxml-rss-perl 1.48-1 Perl module for managing RSS (RDF
ii libxml-simple-perl 2.18-3 Perl module for reading and writin
ii perl [libdigest-sha-pe 5.10.1-17squeeze3 Larry Wall's Practical Extraction
ii perl-modules [libcgi-p 5.10.1-17squeeze3 Core Perl modules
ii postfix [mail-transpor 2.7.1-1+squeeze1 High-performance mail transport ag
ii rsyslog [system-log-da 4.6.4-2 enhanced multi-threaded syslogd
ii rt3.8-apache2 3.8.8-7+squeeze3 Apache 2 specific files for reques
ii rt3.8-clients 3.8.8-7+squeeze3 mail gateway and command-line inte
ii rt3.8-db-mysql 3.8.8-7+squeeze3 MySQL database backend for request
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages request-tracker3.8 recommends:
ii cron [cron-daemon] 3.0pl1-116 process scheduling daemon
ii libdatetime-locale-perl 1:0.45-1 Perl extension providing localizat
ii libdatetime-perl 2:0.6100-2 module for manipulating dates, tim
pn speedy-cgi-perl <none> (no description available)
Versions of packages request-tracker3.8 suggests:
pn rt3.8-rtfm <none> (no description available)
-- Configuration Files:
/etc/logcheck/ignore.d.server/request-tracker3_8 [Errno 13] Permission denied: u'/etc/logcheck/ignore.d.server/request-tracker3_8'
-- debconf information:
* request-tracker3.8/organization: yosemite.net
request-tracker3.8/pgsql/authmethod-user: password
request-tracker3.8/install-error: retry
request-tracker3.8/dbconfig-remove:
request-tracker3.8/mysql/method: unix socket
* request-tracker3.8/dbconfig-reinstall: false
request-tracker3.8/db/dbname: rtdb
request-tracker3.8/missing-db-package-error: abort
* request-tracker3.8/dbconfig-install: false
request-tracker3.8/remove-error: abort
request-tracker3.8/warn-sqlite-file:
request-tracker3.8/remote/newhost:
request-tracker3.8/pgsql/admin-user: postgres
request-tracker3.8/db/app-user: rtuser
request-tracker3.8/remote/host:
* request-tracker3.8/rtname: yosemite.net
request-tracker3.8/internal/reconfiguring: true
request-tracker3.8/passwords-do-not-match:
request-tracker3.8/database-type: mysql
request-tracker3.8/pgsql/no-empty-passwords:
* request-tracker3.8/handle-siteconfig-permissions: true
* request-tracker3.8/correspondaddress: rt at yosemite.net
* request-tracker3.8/install-cronjobs: true
request-tracker3.8/upgrade-error: abort
request-tracker3.8/mysql/admin-user: root
request-tracker3.8/remote/port:
request-tracker3.8/pgsql/changeconf: false
request-tracker3.8/dbconfig-upgrade: true
request-tracker3.8/pgsql/method: unix socket
request-tracker3.8/purge: false
request-tracker3.8/pgsql/authmethod-admin: ident
request-tracker3.8/pgsql/manualconf:
* request-tracker3.8/webpath: /rt
request-tracker3.8/upgrade-backup: true
request-tracker3.8/db/basepath:
request-tracker3.8/internal/skip-preseed: true
* request-tracker3.8/webbaseurl: https://secure.yosemite.net
* request-tracker3.8/commentaddress: rt-comment at yosemite.net
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