[request-tracker-maintainers] Bug#675281: Bug#675281: 3.8.8-7+squeeze4~test.1

[Dominic Hargreaves]

On Thu, May 31, 2012 at 11:47:24AM -0700, Mike Bird wrote:
> 3.8.8-7+squeeze4~test.1

[..]

> does not fix the problems of CCs not being added through
> the web interface when specified by username or real name.

I haven't yet been able to reproduce this problem under
3.8.8-7+squeeze4~test.1.

Please could you enable debug logging (if you don't already have any
logging stuff in /etc/request-tracker3.8/RT_SiteConfig.pm, something like

Set($LogToSyslog    , 'debug');

should do it.

Then can you try and reproduce the problem and see if any additional
debug logs appear.

Please could you also try as a superuser, to see if the problem is
reproducible there? If the problem is limited to non-superusers, please
let me know which rights the problematic users have (globally and on the
queue in question).

Lastly, please could you confirm whether you have any extensions or
other local modifications installed?

Thanks,
Dominic.

-- 
Dominic Hargreaves | http://www.larted.org.uk/~dom/
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