<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">And just as a follow up though I’m sure it’s not proper I do cat /etc/request-tracker4/RT_SiteConfig.d/* > /etc/request-tracker4/RT_SiteConfig.pm; chgrp www-data /etc/request-tracker4/RT_SiteConfig.pm; chmod g+w /etc/request-tracker4/RT_SiteConfig.pm<div class=""><br class=""></div><div class="">Then restarted apache2 without changing anything in apache2-fastcgi.conf and it’s all working now. But thought I’d let you guys know in case it helps.<br class=""><div class="">
<span class="Apple-style-span" style="border-collapse: separate; font-variant-ligatures: normal; font-variant-position: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; line-height: normal; border-spacing: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; " class=""><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; " class="">---</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; " class="">TS</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; " class=""><a href="http://www.southofheaven.org/" class="">http://www.southofheaven.org/</a></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; " class=""><font class="Apple-style-span" color="#0000EE"><span class="Apple-style-span" style="text-decoration: underline; "></span></font></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; " class="">Life begins and ends with chaos, live between the chaos!</p>
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</span></div><br class=""><div><blockquote type="cite" class=""><div class="">On Feb 6, 2017, at 12:55 PM, TheSin <<a href="mailto:thesin@southofheaven.org" class="">thesin@southofheaven.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="">Sorry that last one had the errors if /etc/request-tracker4/RT_SiteConfig.pm wasn’t writable by www-data, I’ve done a chgrp www-data and chmod g+w on it and this is the error now<br class=""><br class="">RT couldn't connect to the database where tickets are stored.<br class="">If this is a new installation of RT, you should visit the URL below<br class="">to configure RT and initialize your database.<br class=""><br class="">If this is an existing RT installation, this may indicate a database<br class="">connectivity problem.<br class=""><br class="">The error RT got back when trying to connect to your database was:<br class=""><br class="">install_driver(Pg) failed: Can't locate DBD/Pg.pm in @INC (you may need to install the DBD::Pg module) (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at (eval 66) line 3.<br class="">Perhaps the DBD::Pg perl module hasn't been fully installed,<br class="">or perhaps the capitalisation of 'Pg' isn't right.<br class="">Available drivers: DBM, ExampleP, File, Gofer, Proxy, Sponge, mysql.<br class=""> at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 106.<br class=""><br class=""><br class="">WARNING: RT couldn't start up a web server on port 80.<br class="">This is often the case if the port is already in use or you're running /usr/share/request-tracker4/libexec/rt-server.fcgi<br class="">as someone other than your system's "root" user. You may also specify a<br class="">temporary port with: /usr/share/request-tracker4/libexec/rt-server.fcgi --port <port><br class="">[Mon Feb 06 12:54:26.296804 2017] [:warn] [pid 5045] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" (pid 5046) terminated by calling exit with status '1'<br class=""><br class="">---<br class="">TS<br class=""><a href="http://www.southofheaven.org/" class="">http://www.southofheaven.org/</a><br class="">Life begins and ends with chaos, live between the chaos!<br class=""><br class=""><blockquote type="cite" class="">On Feb 6, 2017, at 12:30 PM, Dominic Hargreaves <dom@earth.li> wrote:<br class=""><br class="">On Mon, Feb 06, 2017 at 12:15:19PM -0700, TheSin wrote:<br class=""><blockquote type="cite" class="">I did the update this morning which clears out /etc/request-tracker4/RT_SiteConfig.pm to prefer the .d style, sadly this make every version of apache2 configure no longer work since they are trying to load the .pm. I’ve tried changing it to use .d/*.pm but still doesn’t work, I really need to get it back up with apache2, I don’t care if it’s perl2, rigid or fastcgi (what I was using till now). What went wrong in the update, how can I fix this issue? I’d make a bug report but I’m not sure if it’s a package bug of just on my end, all I know if I can’t get it to start at all and it won’t read any config and tries to use the Pg.pm no matter what I do and I”m not using Pg, I’m using mysql.<br class=""></blockquote><br class="">Hi there,<br class=""><br class="">Sorry to hear that you had trouble. Please could you poste the exact<br class="">error messages you received so that we can help diagnose the problem?<br class=""><br class="">Relevant parts of your Apache configuration would also be useful.<br class=""><br class="">Thanks,<br class="">Dominic.<br class=""></blockquote><br class=""></div></div></blockquote></div><br class=""></div></body></html>