[DRE-maint] Bug#656329: redmine: PDF export not working

[Patrice DUROUX]

Package: redmine
Version: 1.3.0+dfsg1-1
Severity: normal

Dear Maintainer,

The CSV export is working well but not the PDF export.
Regarging the Redmine log, there is the following message:

Processing IssuesController#index to pdf (for X at X) [GET]
  Parameters: {"format"=>"pdf", "watcher_id"=>"me", "set_filter"=>"1", "action"=>"index", "controller"=>"issues", "sort"=>"updated_on:desc"}

Errno::EACCES (Permission denied - /usr/share/redmine/tmp):
  /usr/lib/ruby/1.8/fileutils.rb:243:in `mkdir'
  /usr/lib/ruby/1.8/fileutils.rb:243:in `fu_mkdir'
  /usr/lib/ruby/1.8/fileutils.rb:217:in `mkdir_p'
  /usr/lib/ruby/1.8/fileutils.rb:215:in `reverse_each'
  /usr/lib/ruby/1.8/fileutils.rb:215:in `mkdir_p'
  /usr/lib/ruby/1.8/fileutils.rb:201:in `each'
  /usr/lib/ruby/1.8/fileutils.rb:201:in `mkdir_p'
  lib/redmine/export/pdf.rb:39:in `initialize'
  lib/redmine/export/pdf.rb:149:in `new'
  lib/redmine/export/pdf.rb:149:in `issues_to_pdf'
  app/controllers/issues_controller.rb:98:in `index'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:135:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:135:in `custom'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:179:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:179:in `respond'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:173:in `each'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:173:in `respond'
  /usr/lib/ruby/vendor_ruby/action_controller/mime_responds.rb:107:in `respond_to'
  app/controllers/issues_controller.rb:91:in `index'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:1333:in `send'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:1333:in `perform_action_without_filters'
  /usr/lib/ruby/vendor_ruby/action_controller/filters.rb:617:in `call_filters'
  /usr/lib/ruby/vendor_ruby/action_controller/filters.rb:610:in `perform_action_without_benchmark'
  /usr/lib/ruby/vendor_ruby/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
  /usr/lib/ruby/vendor_ruby/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
  /usr/lib/ruby/vendor_ruby/action_controller/rescue.rb:160:in `perform_action_without_flash'
  /usr/lib/ruby/vendor_ruby/action_controller/flash.rb:151:in `perform_action'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:532:in `send'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:532:in `process_without_filters'
  /usr/lib/ruby/vendor_ruby/action_controller/filters.rb:606:in `process'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:391:in `process'
  /usr/lib/ruby/vendor_ruby/action_controller/base.rb:386:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/routing/route_set.rb:438:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/dispatcher.rb:87:in `dispatch'
  /usr/lib/ruby/vendor_ruby/action_controller/dispatcher.rb:121:in `_call'
  /usr/lib/ruby/vendor_ruby/action_controller/dispatcher.rb:130:in `build_middleware_stack'
  /usr/lib/ruby/vendor_ruby/active_record/query_cache.rb:29:in `call'
  /usr/lib/ruby/vendor_ruby/active_record/query_cache.rb:29:in `call'
  /usr/lib/ruby/vendor_ruby/active_record/connection_adapters/abstract/query_cache.rb:34:in `cache'
  /usr/lib/ruby/vendor_ruby/active_record/query_cache.rb:9:in `cache'
  /usr/lib/ruby/vendor_ruby/active_record/query_cache.rb:28:in `call'
  /usr/lib/ruby/vendor_ruby/active_record/connection_adapters/abstract/connection_pool.rb:361:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/string_coercion.rb:25:in `call'
  /usr/lib/ruby/vendor_ruby/rack/head.rb:9:in `call'
  /usr/lib/ruby/vendor_ruby/rack/methodoverride.rb:21:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/params_parser.rb:15:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/session/cookie_store.rb:99:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/failsafe.rb:26:in `call'
  /usr/lib/ruby/vendor_ruby/rack/lock.rb:15:in `call'
  /usr/lib/ruby/vendor_ruby/action_controller/dispatcher.rb:106:in `call'
  /usr/lib/ruby/vendor_ruby/rack/handler/fastcgi.rb:66:in `serve'
  public/dispatch.fcgi:24


To solve this temporarly, I have created the directory with www-data:www-data owner.
But it is not a good solutioni to have such directory in /usr/share.
Is this may be due to some bad local settings or a general effect?

Regards,
Patrice.


-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.1.0-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages redmine depends on:
ii  dbconfig-common        1.8.47+nmu1
ii  debconf [debconf-2.0]  1.5.41
ii  rails                  2.3.14.1
ii  redmine-mysql          1.3.0+dfsg1-1
ii  redmine-sqlite         1.3.0+dfsg1-1
ii  ruby-coderay           0.9.8-1
ii  ruby-net-ldap          0.0.4-1
ii  ruby-rails-2.3         2.3.14-2
ii  ruby1.8                1.8.7.352-2

redmine recommends no packages.

Versions of packages redmine suggests:
ii  libopenid-ruby  <none>
ii  libsvn-ruby     <none>
ii  ruby-rmagick    2.13.1-5+b1

-- debconf information:
  redmine/instances/default/passwords-do-not-match:
  redmine/instances/default/remote/newhost:
  redmine/instances/default/db/basepath:
  redmine/instances/default/pgsql/changeconf: false
  redmine/instances/default/missing-db-package-error: abort
  redmine/default-language: ${defaultLocale}
  redmine/instances/default/pgsql/no-empty-passwords:
  redmine/instances/default/pgsql/method: unix socket
* redmine/instances/default/database-type: mysql
  redmine/instances/default/pgsql/manualconf:
  redmine/instances/default/pgsql/authmethod-admin: ident
  redmine/instances/default/pgsql/admin-user: postgres
  redmine/missing-redmine-package:
  redmine/instances/default/pgsql/authmethod-user: password
  redmine/instances/default/dbconfig-reinstall: false
  redmine/instances/default/db/app-user: redmine
  redmine/instances/default/default-language: fr
  redmine/notify-migration:
  redmine/old-instances:
  redmine/instances/default/upgrade-error: abort
  redmine/instances/default/db/dbname: redmine_default
  redmine/instances/default/purge: false
  redmine/current-instances: default
  redmine/instances/default/remote/host:
  redmine/instances/default/dbconfig-upgrade: true
  redmine/instances/default/internal/reconfiguring: false
  redmine/instances/default/upgrade-backup: true
  redmine/instances/default/install-error: abort
  redmine/instances/default/mysql/admin-user: root
  redmine/instances/default/mysql/method: unix socket
  redmine/instances/default/internal/skip-preseed: false
  redmine/instances/default/remove-error: abort
  redmine/instances/default/dbconfig-remove:
  redmine/instances/default/remote/port:
* redmine/instances/default/dbconfig-install: true