[Reportbug-maint] Bug#653137: reportbug needs back button

[josh]

Package: reportbug
Version: 6.3.1
Severity: wishlist

When using reportbug, if a user mistakenly chooses an option that won't
work, s/he has to start all over which increases user frustration and
decreases the likelihood of user contribution of bug reports.

For example, I just tried to report a bug for another package. After
having written my bug report, I chose "report the bug with email"
thinking it would open an icedove compose email window, but instead
tried to use smtp. when this failed I was confronted with a dialog  that
said this had failed and asked if I would like to retry. retrying
doesn't help of course, and answering no puts you on a screen where you
can "press enter to quit report bug", and my bug report was gone, I had
to start over.

I tried again, this time choosing the option "choose mailer", thinking I
would get the choice of icedove with that, but only got mutt & co. and
again no "back" button so I could choose something else (grrr...). I
again came to a screen where my only choice was to quit and loose my bug
report for a second time. On the third try I knew enough so simply save
the bug report and copy & paste in into my icedove compose window.

Having a "back" button would alleviate this and probably other user
unfriendly problems when the user mistakenly chooses the wrong option.
It's usually pretty standard that a user can go "back" if they see that
their previous choice has led them somewhere where they cannot continue.

-j

-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"

** /home/josh/.reportbugrc:
reportbug_version "2.18"
mode advanced
ui text
realname "josh buhl"
email "jbuhl_nospam at gmx.de"
smtphost "mailin.uni-bonn.de"

-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt               0.8.15.9
ii  python            <none>
ii  python-reportbug  6.3.1

reportbug recommends no packages.

Versions of packages reportbug suggests:
ii  debconf-utils                              <none>
ii  debsums                                    <none>
ii  dlocate                                    1.02
ii  emacs23-bin-common                         23.3+1-4
ii  exim4                                      4.77-1
ii  exim4-daemon-light [mail-transport-agent]  4.77-1+b1
ii  file                                       5.09-2
ii  gnupg                                      1.4.11-3
ii  python-gtk2                                2.24.0-2
ii  python-gtkspell                            <none>
ii  python-urwid                               <none>
ii  python-vte                                 1:0.28.2-3
ii  xdg-utils                                  1.1.0~rc1-3

Versions of packages python-reportbug depends on:
ii  apt               0.8.15.9
ii  python            <none>
ii  python-debian     0.1.21
ii  python-debianbts  1.10
ii  python-support    1.0.14

python-reportbug suggests no packages.

-- debconf-show failed