[sane-devel] Problems with Epson 3490 Photo

Sat Mar 4 21:32:31 UTC 2006

Hello,

I cannot get my Epson 3490 to run (see log below). Different from the other 
two posters with 3490-problems in the last week, it doesn't even get to the 
firmware-download.

Any help is much appreciated! Please cc me on answers.

Thanks!
 - Gerrit

houdini:~# tail -n 15 /var/log/syslog
Mar  4 22:24:37 localhost kernel: hub 2-0:1.0: state 5 ports 2 chg 0000 evt 
0004
Mar  4 22:24:37 localhost kernel: ohci_hcd 0000:02:06.1: GetStatus 
roothub.portstatus [1] = 0x00010101 CSC PPS CCS
Mar  4 22:24:37 localhost kernel: hub 2-0:1.0: port 2, status 0101, change 
0001, 12 Mb/s
Mar  4 22:24:37 localhost kernel: hub 2-0:1.0: debounce: port 2: total 100ms 
stable 100ms status 0x101
Mar  4 22:24:37 localhost kernel: ohci_hcd 0000:02:06.1: GetStatus 
roothub.portstatus [1] = 0x00100103 PRSC PPS PES CCS
Mar  4 22:24:37 localhost kernel: usb 2-2: new full speed USB device using 
ohci_hcd and address 12
Mar  4 22:24:37 localhost kernel: ohci_hcd 0000:02:06.1: GetStatus 
roothub.portstatus [1] = 0x00100103 PRSC PPS PES CCS
Mar  4 22:24:37 localhost kernel: usb 2-2: default language 0x0409
Mar  4 22:24:37 localhost kernel: usb 2-2: new device strings: Mfr=1, 
Product=2, SerialNumber=0
Mar  4 22:24:37 localhost kernel: usb 2-2: Product: EPSON Scanner
Mar  4 22:24:37 localhost kernel: usb 2-2: Manufacturer: EPSON
Mar  4 22:24:37 localhost kernel: usb 2-2: hotplug
Mar  4 22:24:37 localhost kernel: usb 2-2: adding 2-2:1.0 (config #1, 
interface 0)
Mar  4 22:24:37 localhost kernel: usb 2-2:1.0: hotplug
Mar  4 22:24:37 localhost kernel: hub 2-0:1.0: state 5 ports 2 chg 0000 evt 
0004

houdini:~# uname -a
Linux houdini 2.6.12.3 #5 SMP Sat Aug 27 11:58:55 CEST 2005 i686 GNU/Linux

houdini:~# lsusb
Bus 002 Device 012: ID 04b8:0122 Seiko Epson Corp.
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 003: ID 0c45:1050 Microdia
Bus 001 Device 002: ID 045e:001e Microsoft Corp. IntelliMouse Explorer
Bus 001 Device 001: ID 0000:0000

houdini:~# dpkg -l|grep sane-backends
ii  sane-backends                 cvs060304-1                Package created 
with checkinstall 1.5.3

houdini:~# export SANE_DEBUG_SNAPSCAN=255

houdini:~# scanimage -d snapscan:libusb:002:012
[sanei_debug] Setting debug level of snapscan to 255.
[snapscan] sane_snapscan_init
[snapscan] sane_snapscan_init: Snapscan backend version 1.4.53
[snapscan] add_usb_device(/dev/.static/dev/usb/scanner0 bus=usb)
[snapscan] add_usb_device: Detected (kind of) an USB device
[snapscan] snapscani_usb_open(/dev/.static/dev/usb/scanner0)
[snapscan] add_usb_device: error opening device /dev/.static/dev/usb/scanner0: 
Invalid argument
[snapscan] add_usb_device(libusb:002:012)
[snapscan] add_usb_device: Detected (kind of) an USB device
[snapscan] snapscani_usb_open(libusb:002:012)
[snapscan] add_usb_device: Checking if 0x04b8 is a supported USB vendor ID
[snapscan] snapscani_check_device()
[snapscan] mini_inquiry
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbff78ac2,6,0xbff78a9e,0xbff78ac8 (36))
[snapscan] atomic_usb_cmd(0,0xbff78ac2,6,0xbff78a9e,0xbff78ac8 (36))
[snapscan] usb_cmd(0,0xbff78ac2,6,0xbff78a9e,0xbff78ac8 (36))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x12 0x00 0x00 0x00 0x24 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read: reading:  0x06 0x00 0x02 0x02 0x49 0x00 0x00 0x00 0x45 
0x50 ...
[snapscan] Read 36 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] snapscani_check_device: Is vendor "EPSON" model "EPSON Scanner" a 
supported scanner?
[snapscan] snapscani_get_model_id(EPSON Scanner, 0, 2)
[snapscan] snapscani_get_model_id: looking up scanner for ID 0x04b8,0x0122.
[snapscan] snapscani_get_model_id: scanner identified
[snapscan] snapscani_check_device: Autodetected driver: Perfection 3490
[snapscan] snapscani_usb_close(0)
[snapscan] 1st read 3 write 1
[snapscan] snapscani_usb_cmd(0,0xbff78afe,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbff78afe,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbff78afe,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] 2nd read 4 write 2
[snapscan] snapscani_init_device_structure()
[snapscan] sane_snapscan_open (libusb:002:012, 0xbff79ce8)
[snapscan] find_device
[snapscan] sane_snapscan_open: Allocating 129024 bytes as scanner buffer.
[snapscan] sane_snapscan_open: allocated scanner structure at 0x8053b40
[snapscan] open_scanner
[snapscan] snapscani_usb_open(libusb:002:012)
[snapscan] sane_snapscan_open: waiting for scanner to warm up.
[snapscan] wait_scanner_ready
[snapscan] test_unit_ready
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbff79af6,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbff79af6,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbff79af6,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] sane_snapscan_open: performing scanner self test.
[snapscan] send_diagnostic
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbff79c84,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbff79c84,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbff79c84,6,0x0,0x0 (0))
[snapscan] sane_snapscan_open: self test passed.
[snapscan] inquiry
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0x8053b70,6,0x805c9a8,0x8053c80 (139))
[snapscan] atomic_usb_cmd(0,0x8053b70,6,0x805c9a8,0x8053c80 (139))
[snapscan] usb_cmd(0,0x8053b70,6,0x805c9a8,0x8053c80 (139))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x12 0x00 0x00 0x00 0x8b 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read Only 64 bytes read
[snapscan] usb_read: reading:  0x06 0x00 0x02 0x02 0x49 0x00 0x00 0x00 0x45 
0x50 ...
[snapscan] Read 64 bytes
[snapscan] inquiry: snapscan_cmd command failed: Error during device I/O
[snapscan] sane_snapscan_open: error in inquiry command: Error during device 
I/O
scanimage: open of device snapscan:libusb:002:012 failed: Error during device 
I/O
[snapscan] sane_snapscan_exit

houdini:~# tail -n 1 /var/log/syslog
Mar  4 22:26:54 localhost kernel: ohci_hcd 0000:02:06.1: urb f65931e0 path 2 
ep1in 82160000 cc 8 --> status -75