[sane-devel] CanoScan LiDE 60: Document feeder jammed

[m. allan noah]

Is the scanner head locked?

allan

On Sun, Jan 25, 2009 at 4:19 PM, Tobias Preclik <sane at tobias.preclik.de> wrote:
> Hello devs,
>
> I just tried to configure my CanoScan LiDE 60 scanner with linux. I
> installed sane-1.0.19 with the genesys backend and libusb support
> enabled. The scanner is detected with sane-find-scanner and scanimage -L
> also lists it (also as a user). In other words it should work. However
> scanning does not work: The light flashes for an instant and the
> scanning head quivers for an instant but then the following message is
> reported:
>
> $ scanimage > test.pnm
> [genesys_gl841] **********************************************
> [genesys_gl841] **********************************************
> [genesys_gl841] ****                                      ****
> [genesys_gl841] ****  Extremely low Brightness detected.  ****
> [genesys_gl841] ****  Check the scanning head is          ****
> [genesys_gl841] ****  unlocked and moving.                ****
> [genesys_gl841] ****                                      ****
> [genesys_gl841] **********************************************
> [genesys_gl841] **********************************************
> scanimage: sane_start: Document feeder jammed
>
> I'm not sure if it helps but I appended some dll debug output. Any Ideas
> what is going wrong? Please let me know if you need more debugging
> information.
>
> regards,
> Tobias
>
> [dll] sane_get_devices: found 1 devices
> [dll] sane_open: trying to open `genesys:libusb:001:014'
> [dll] sane_open: open successful
> [dll]
> sane_control_option(handle=0x60f870,option=0,action=0,value=0x7fff4df6daa8,info=(nil))
> [dll]
> sane_control_option(handle=0x60f870,option=0,action=0,value=0x7fff4df6c9ac,info=(nil))
> [dll] sane_get_option_descriptor(handle=0x60f870,option=0)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=1)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=2)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=3)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=4)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=5)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=6)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=7)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=8)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=9)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=10)
> [dll]
> sane_control_option(handle=0x60f870,option=10,action=0,value=0x60a5e0,info=(nil))
> [dll] sane_get_option_descriptor(handle=0x60f870,option=11)
> [dll]
> sane_control_option(handle=0x60f870,option=11,action=0,value=0x60a5e4,info=(nil))
> [dll] sane_get_option_descriptor(handle=0x60f870,option=12)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=13)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=14)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=15)
> [dll] sane_get_option_descriptor(handle=0x60f870,option=16)
> [dll]
> sane_control_option(handle=0x60f870,option=8,action=0,value=0x7fff4df6c9a8,info=(nil))
> [dll]
> sane_control_option(handle=0x60f870,option=9,action=0,value=0x7fff4df6c9a8,info=(nil))
> [dll]
> sane_control_option(handle=0x60f870,option=8,action=0,value=0x7fff4df6da9c,info=(nil))
> [dll] sane_get_option_descriptor(handle=0x60f870,option=10)
> [dll]
> sane_control_option(handle=0x60f870,option=10,action=1,value=0x7fff4df6daa0,info=0x7fff4df6c99c)
> [dll]
> sane_control_option(handle=0x60f870,option=9,action=0,value=0x7fff4df6da9c,info=(nil))
> [dll] sane_get_option_descriptor(handle=0x60f870,option=11)
> [dll]
> sane_control_option(handle=0x60f870,option=11,action=1,value=0x7fff4df6daa0,info=0x7fff4df6c99c)
> [dll] sane_start(handle=0x60f870)
> [genesys_gl841] **********************************************
> [genesys_gl841] **********************************************
> [genesys_gl841] ****                                      ****
> [genesys_gl841] ****  Extremely low Brightness detected.  ****
> [genesys_gl841] ****  Check the scanning head is          ****
> [genesys_gl841] ****  unlocked and moving.                ****
> [genesys_gl841] ****                                      ****
> [genesys_gl841] **********************************************
> [genesys_gl841] **********************************************
> scanimage: sane_start: Document feeder jammed
> [dll] sane_cancel(handle=0x60f870)
> [dll] sane_close(handle=0x60f870)
> [dll] sane_exit: exiting
> [dll] sane_exit: calling backend `genesys's exit function
> [dll] sane_exit: finished
>
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