[sane-devel] Canon PIXMA 990 sane support

[Nicolas Martin]

Ok, so first turn debugging on, in order to grab some additional data.
Run scanimage after some export commands:

export SANE_DEBUG_SANEI_USB=255
export SANE_DEBUG=255
export SANE_DEBUG_PIXMA=11

scanimage -L 2> scanimage.log 

and send back the scanimage.log file you'll get.

Nicolas


Le jeudi 26 novembre 2009 à 08:36 +0100, Jean-Michel Pouré a écrit :
> Dear Friends,
> 
> I am a happy sane user for several years, using first SCSI scanners and
> now Epson scanners. Now some of my friends are migrating to GNU/Linux
> and I am helping them.
> 
> Here, the scanner is a Canon PIXMA 990 with Network (wifi) and USB
> connection.
> 
> The scanner is found:
> 
>   # sane-find-scanner will now attempt to detect your scanner. If the
>   # result is different from what you expected, first make sure your
>   # scanner is powered up and properly connected to your computer.
> 
>   # No SCSI scanners found. If you expected something different, make
> sure that
>   # you have loaded a kernel SCSI driver for your SCSI adapter.
> 
> found USB scanner (vendor=0x04a9 [Canon], product=0x1740 [MP990 series])
> at libusb:001:004
>   # Your USB scanner was (probably) detected. It may or may not be
> supported by
>   # SANE. Try scanimage -L and read the backend's manpage.
> 
>   # Not checking for parallel port scanners.
> 
>   # Most Scanners connected to the parallel port or other proprietary
> ports
>   # can't be detected by this program.
> 
> When starting Xsane with user or root account, no scanner is found.
> scanimage -L does not return any value.
> 
> scanimage -L
> 
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> 
> In the list of supported scanners, it is written "need some
> verification". 
> 
> There does not seem to be a /dev entry for the scanner.
> 
> Please tell me how I can help.
> 
> Kind regards,
> Jean-Michel
> --
> sane-devel mailing list: sane-devel at lists.alioth.debian.org
> http://lists.alioth.debian.org/mailman/listinfo/sane-devel
> Unsubscribe: Send mail with subject "unsubscribe your_password"
>              to sane-devel-request at lists.alioth.debian.org