[sane-devel] Canon ImageCLASS MF4350d, Ubuntu 8.04, scanner not found

Nicolas Martin nicolas0martin at gmail.com
Sat Jan 30 08:45:36 UTC 2010

MF43x0d models, have started to be supported in the git development
version of Sane a few months ago. That's why they are not supported by
Sane 1.0.19 nor 1.0.20, they're only supported by Sane git for now.
First, install the git Sane version, you can get help for that in the
blog post below:

MF4370/4380 and 4350 share apparently the same usb pid, so there's great
chance MF4350 will work too, although yet untested.

If you don't get the MF4350 to work with Sane git, then check this is
not due to a perms issue (try as root) then take a logtrace as follows:

$ export SANE_DEBUG=255
$ export SANE_DEBUG_PIXMA=11

$ scanimage -T 2> scanimage.log 

Send back the scanimage.log file you'll get, for a deeper analysis.


Le samedi 30 janvier 2010 à 03:17 -0500, Michael DeBusk a écrit :
> I bought a Canon ImageCLASS MF4350d yesterday after learning that the
> manufacturer has a Linux driver for it. I didn't realize it was only a
> PRINTER driver, and that they ignored the scanner.
> On my installation of Ubuntu 8.04:
> "xsane" returns "no devices available."
> "sane-find-scanner" returns:
> found USB scanner (vendor=0x04a9 [Canon Inc.], product=0x26ee
> [MF4320-4350]) at libusb:005:004
> "scanimage -L" returns:
> No scanners were identified.
> "scanimage --version" returns:
> scanimage (sane-backends) 1.0.19; backend version 1.0.19
> A check of sane-backends-1.0.20 shows no support for my scanner. It
> appears that sane-backends-1.0.21cvs supports the MF4380dn and the
> MF4370dn, both of which share a manual with my MF4350d. Is it possible
> that the development version supports my scanner without "realizing" it?
> Is there something I can do to assist the developers in adding support
> for my scanner? I'm not a programmer, but I follow directions well.
> Thank you.

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