[sane-devel] HP F2280 MFP stopped scanning - help please!

Tue May 11 12:36:35 UTC 2010

Sorry, we dont produce the hpaio driver you are using. Perhaps someone
here has run into this problem and can help, but I would try asking
the hplip guys at hplipopensource.com/hplip-web/index.html

allan

On Tue, May 11, 2010 at 5:56 AM, Richard Welch
<candrwelch at 12freeukisp.co.uk> wrote:
> Hi guys
>
> I posted this about a fortnight ago but have not had any response.  Can
> anyone help?
>
> My F2280 was working happily both in printing and scanning until some time
> in March.  I suspect a routine Synaptic Update made an unhelpful change,
> although I do not use the scanner often enough to be sure of the timing, but
> from about that time the scanner function has gone missing.  Printing has
> not been affected.
>
> xsane (v0.995) says there is no device available.
> hpcheck -t yields the log below, which I'm told points to an issue with sane
> rather than xsane, and before the log I have pasted the output from
> find-scanner and scanimage (run as me, not root).
>
> I can't find F2280 in the list of supported scanners, but it was working
> before March!!
> Can you help me get it working fully again, please?
> I don't usually poke around the guts of Ubuntu, so please don't assume much
> technical knowledge.
>
> Thanks
>
> Richard
>
> == find-scanner and scanimage output ==
> richard at richard-desktop:~$ sane-find-scanner
>
> # sane-find-scanner will now attempt to detect your scanner. If the
> # result is different from what you expected, first make sure your
> # scanner is powered up and properly connected to your computer.
>
> # No SCSI scanners found. If you expected something different, make sure
> that
> # you have loaded a kernel SCSI driver for your SCSI adapter.
>
> found USB scanner (vendor=0x03f0 [HP], product=0x2404 [Deskjet F2200
> series]) at libusb:001:006
> # Your USB scanner was (probably) detected. It may or may not be supported
> by
> # SANE. Try scanimage -L and read the backend's manpage.
>
> # Not checking for parallel port scanners.
>
> # Most Scanners connected to the parallel port or other proprietary ports
> # can't be detected by this program.
>
> # You may want to run this program as root to find all devices. Once you
> # found the scanner devices, be sure to adjust access permissions as
> # necessary.
> richard at richard-desktop:~$ scanimage -L
>
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> == end find-scanner and scanimage ==
>
> == hpcheck.log ==
> hp-check[7025]: info: :
> Initializing. Please wait...
> Ubuntu
>
> 8.04
>
> scheduler is running
>
> 1.3.7
>
> Linux richard-desktop 2.6.24-27-generic #1 SMP Wed Mar 24 10:04:52 UTC 2010
> i686 GNU/Linux
>
> hp-check[7025]: info: :
> hp-check[7025]: info: :---------------
> hp-check[7025]: info: :| SYSTEM INFO |
> hp-check[7025]: info: :---------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :Basic system information:
> hp-check[7025]: info: :Linux richard-desktop 2.6.24-27-generic #1 SMP Wed
> Mar 24 10:04:52 UTC 2010 i686 GNU/Linux
> hp-check[7025]: info: :
> hp-check[7025]: info: :Distribution:
> hp-check[7025]: info: :ubuntu 8.04
> hp-check[7025]: info: :
> HPOJ running?
> hp-check[7025]: info: :No, HPOJ is not running (OK).
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking Python version...
> hp-check[7025]: info: :OK, version 2.5.2 installed
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking PyQt version...
> hp-check[7025]: info: :OK, version 3.17 installed.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking SIP version...
> error: SIP not installed or version not found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for CUPS...
> hp-check[7025]: info: :Status: scheduler is running
> hp-check[7025]: info: :Version: 1.3.7
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :------------------------------------
> hp-check[7025]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
> hp-check[7025]: info: :------------------------------------
> hp-check[7025]: info: :
> note: To check for compile-time only dependencies, re-run hp-check with the
> -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r
> parameter (ie, hp-check -r).
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: cups - Common Unix Printing
> System...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: cups-ddk - CUPS driver
> development kit...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: cups-devel- Common Unix
> Printing System development files...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: gcc - GNU Project C and C++
> Compiler...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: GhostScript - PostScript and
> PDF language interpreter and previewer...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libcrypto - OpenSSL
> cryptographic library...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libjpeg - JPEG library...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libnetsnmp-devel - SNMP
> networking library development files...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libpthread - POSIX threads
> library...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libtool - Library building
> support services...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: libusb - USB library...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: make - GNU make utility to
> maintain groups of programs...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: PIL - Python Imaging Library
> (required for commandline scanning with hp-scan)...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: ppdev - Parallel port
> support kernel module....
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: PyQt - Qt interface for
> Python...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: python-devel - Python
> development files...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: Python 2.3 or greater -
> Required for fax functionality...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: Python 2.2 or greater -
> Python programming language...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: Reportlab - PDF library for
> Python...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: SANE - Scanning library...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: SANE - Scanning library
> development files...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: scanimage - Shell scanning
> program...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for dependency: xsane - Graphical scanner
> frontend for SANE...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :----------------------
> hp-check[7025]: info: :| HPLIP INSTALLATION |
> hp-check[7025]: info: :----------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :Currently installed HPLIP version...
> hp-check[7025]: info: :HPLIP 2.8.2 currently installed in
> '/usr/share/hplip'.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Current contents of '/etc/hp/hplip.conf' file:
> hp-check[7025]: info: :# hplip.conf.  Generated from hplip.conf.in by
> configure.
>
> [hpssd]
> # Note: hpssd does not support dynamic ports
> # Port 2207 is the IANA assigned port for hpssd
> port=2207
>
> [hplip]
> version=2.8.2
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hpijs/HP
> ppdbase=/usr/share/ppd/hpijs
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-drv-install=yes
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=no
> internal-tag=2.8.2.10
>
> hp-check[7025]: info: :
> hp-check[7025]: info: :-------------------------------
> hp-check[7025]: info: :| DISCOVERED PARALLEL DEVICES |
> hp-check[7025]: info: :-------------------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :No devices found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :--------------------------
> hp-check[7025]: info: :| DISCOVERED USB DEVICES |
> hp-check[7025]: info: :--------------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :No devices found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :---------------------------------
> hp-check[7025]: info: :| INSTALLED CUPS PRINTER QUEUES |
> hp-check[7025]: info: :---------------------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200
> hp-check[7025]: info: :-------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200.ppd
> hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, hpijs
> 3.9.2
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200 is idle.
>  enabled since Sun 28 Feb 2010 15:10:25 GMT
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200_0906
> hp-check[7025]: info: :------------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_0906.ppd
> hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, hpijs
> 3.9.2
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200_0906 is idle.
>  enabled since Sat 05 Dec 2009 18:54:37 GMT
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200_2
> hp-check[7025]: info: :---------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_2.ppd
> hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, hpijs
> 3.9.2
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200_2 is idle.
>  enabled since Sat 11 Apr 2009 11:19:01 BST
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200_3
> hp-check[7025]: info: :---------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_3.ppd
> hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, hpijs
> 3.9.2
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200_3 is idle.
>  enabled since Fri 12 Jun 2009 15:56:30 BST
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200_4
> hp-check[7025]: info: :---------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_4.ppd
> hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs,
> 3.9.4b
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200_4 is idle.
>  enabled since Fri 12 Jun 2009 20:06:05 BST
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :Deskjet_F2200_series
> hp-check[7025]: info: :--------------------
> hp-check[7025]: info: :Type: Printer
> hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> hp-check[7025]: info: :Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_series.ppd
> hp-check[7025]: info: :PPD Description: HP DeskJet F2100 Foomatic/hpijs,
> hpijs 2.8.2
> hp-check[7025]: info: :Printer status: printer Deskjet_F2200_series is idle.
>  enabled since Sun 28 Feb 2010 15:09:01 GMT
> error: Unsupported model: Deskjet_F2200_series
> hp-check[7025]: info: :
> hp-check[7025]: info: :PDF
> hp-check[7025]: info: :---
> hp-check[7025]: info: :Type: Unknown
> hp-check[7025]: info: :Installed in HPLIP?: No, not using the hp: or hpfax:
> CUPS backend.
> hp-check[7025]: info: :Device URI: cups-pdf:/
> hp-check[7025]: info: :PPD: /etc/cups/ppd/PDF.ppd
> hp-check[7025]: info: :PPD Description: Generic PDF file generator
> hp-check[7025]: info: :Printer status: printer PDF is idle.  enabled since
> Thu 01 Jan 2009 11:44:14 GMT
> warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
> CUPS backend to function in HPLIP.
> hp-check[7025]: info: :
> hp-check[7025]: info: :----------------------
> hp-check[7025]: info: :| SANE CONFIGURATION |
> hp-check[7025]: info: :----------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
> hp-check[7025]: info: :OK, found. SANE backend 'hpaio' is properly set up.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking output of 'scanimage -L'...
> hp-check[7025]: info: :
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
>
> hp-check[7025]: info: :
> hp-check[7025]: info: :---------------------
> hp-check[7025]: info: :| PYTHON EXTENSIONS |
> hp-check[7025]: info: :---------------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking 'cupsext' CUPS extension...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking 'pcardext' Photocard extension...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking 'hpmudext' I/O extension...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking 'scanext' SANE scanning extension...
> hp-check[7025]: info: :OK, found.
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :-----------------
> hp-check[7025]: info: :| USB I/O SETUP |
> hp-check[7025]: info: :-----------------
> hp-check[7025]: info: :
> hp-check[7025]: info: :
> hp-check[7025]: info: :Checking for permissions of USB attached printers...
> hp-check[7025]: info: :
> HP Device 0x2404 at 001:006:
> hp-check[7025]: info: :    Device URI:
> hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
> hp-check[7025]: info: :    Device node: /dev/bus/usb/001/006
> hp-check[7025]: info: :    Mode: 0660
> hp-check[7025]: info: :getfacl: Removing leading '/' from absolute path
> names
> # file: dev/bus/usb/001/006
> # owner: lp
> # group: scanner
> user::rw-
> user:richard:rw-
> group::rw-
> mask::rw-
> other::---
>
>
> hp-check[7025]: info: :
> hp-check[7025]: info: :-----------
> hp-check[7025]: info: :| SUMMARY |
> hp-check[7025]: info: :-----------
> hp-check[7025]: info: :
> error: 8 errors and/or warnings.
> hp-check[7025]: info: :
> hp-check[7025]: info: :Please refer to the installation instructions at:
> hp-check[7025]: info: :http://hplip.sourceforge.net/install/index.html
> == end hpcheck.log ==
>
> --
> ** sent by Richard and Carole Welch **
> (NB we do not check email every day)
>
>
> --
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>

-- 
"The truth is an offense, but not a sin"