[sane-devel] HP ScanJet 3670 not working under Fedora14

[stef]

Le dimanche 31 juillet 2011 10:18:00 KasperH, vous avez écrit :
> Merci Stef,
> 
> I hooked the scanner to a different USB port (005, instead of 002),
> since I found a scanner that is working, a Trust Flat Scan USB 19200.
> I disconnected that one for the test.
> 
> 
> Please find the probe.log attached
> 
> [root at fedje ~]# export SANE_DEBUG_SANEI_USB=255
> [root at fedje ~]# scanimage -L 2>probe.log
> 
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> [root at fedje ~]#  lsusb | sort
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc.
> External Hard Disk [Elements]
> Bus 001 Device 004: ID 2116:0320
> Bus 001 Device 006: ID 152d:2336 JMicron Technology Corp. / JMicron
> USA Technology Corp. Hard Disk Drive
> Bus 001 Device 007: ID 152d:2336 JMicron Technology Corp. / JMicron
> USA Technology Corp. Hard Disk Drive
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 002: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
> [root at fedje ~]#
> 
> the 2116:0320  is a NEC DVD/CD writer
> 
> 
> Thank you for your time
> 
> 2011/7/31 stef <stef.dev at free.fr>:
> > Le vendredi 29 juillet 2011 22:51:01 KasperH, vous avez écrit :
> >> my HP ScanJet 3670 is not working under Fedora14. It used to work,
> >> when I was running WinXP on the same hardware. It is still working
> >> fine connected to my WinXP laptop's
> >> 
> >> troubleshooting I've done so far:
> >> 
> >> [root at fedje ~]# yum list installed | grep -i sane
> >> sane-backends.i686                      1.0.22-3.fc14            
> >> @updates sane-backends-libs.i686                 1.0.22-3.fc14        
> >>    @updates sane-backends-libs-gphoto2.i686    1.0.22-3.fc14          
> >>   @updates sane-frontends.i686                      1.0.14-10.fc14    
> >>        @fedora xsane.i686                                  
> >> 0.998-4.fc14
> >> @updates xsane-common.i686                      0.998-4.fc14
> >>  @updates [root at fedje ~]# sane-find-scanner
> >> ...
> >> found USB scanner (vendor=0x03f0, product=0x1405, chip=GL646_HP?) at
> >> libusb:002:002
> >> ...
> >> [root at fedje ~]# scanimage --version
> >> scanimage (sane-backends) 1.0.22; backend version 1.0.22
> >> [root at fedje ~]# scanimage -L
> >> No scanners were identified.
> >> ...
> >> [root at fedje ~]# lsusb
> >> ...
> >> Bus 002 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
> >> ...
> >> [root at fedje ~]# cat /proc/bus/usb/devices
> >> ...
> >> T:  Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
> >> D:  Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs=  1
> >> P:  Vendor=03f0 ProdID=1405 Rev= 1.00
> >> S:  Manufacturer=Hewlett-Packard
> >> S:  Product=HP Scanjet Scanner
> >> S:  SerialNumber=CN399S289R
> >> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 48mA
> >> I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
> >> E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
> >> E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
> >> E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=8ms
> >> ...
> >> 
> >> in /etc/sane.d/genesys.conf
> >> # Hewlett Packard ScanJet 3670c/3690c
> >> usb 0x03f0 0x1405
> >> 
> >> So all usb tools tell me, it is there, and it can be communicated with
> >> (serial#, pwr,)
> >> Is sane-find-scanner(1) not sure, why is the question mark
> >> (chip=GL646_HP?) scanimage -L   does not detect it
> >> 
> >> someone a clue why I cannot use this supported and working scanner
> >> under Fedora 14?
> >> 
> >> Thanks for your time
> >> Kasper
> > 
> >        Hello,
> > 
> >        I had the same kind of problem with this scanner. In my case I am
> > suspecting an hardware/kernel combination as the root of the problem.
> > Could you run scanimage -L after setting USB debug traces with:
> > 
> > export SANE_DEBUG_SANEI_USB=255
> > scanimage -L 2>probe.log
> > 
> >        and send the log ?
> > 
> > Regards,
> >        Stef
	Hello,

	I see nothing obvious USB wise. Can you raise genesys debug trace level 
and run scanimage -L again ?
export SANE_DEBUG_GENESYS=255
export SANE_DEBUG_GENESYS_LOW=255
export SANE_DEBUG_GENESYS_GL646=255
scanimage -L 2>probe.log

	Then send the log. You can compress it to get the attachment smaller.

Regards,
	Stef